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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149221 Views

69 replies

10 likes

Premium for Family
  • 149221 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94762 Views

89 replies

4 likes

  • 94762 Views
  • 89 replies
  • 4 likes

Advertisments with primium subscription

PlanPremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 14 proOperating SystemLatest iOS My Question or IssueOne of the main reasons to pay for premium is to avoid advertisements but I am noticing that you have included...

Visitor

Plan Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 14 pro Operating System Latest iOS   My Question or Issue One of the main reasons to pay f...

Jose_M

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the f...

Markogden

Visitor

149221 Views

69 replies

10 likes

Premium for Family
  • 149221 Views
  • 69 replies
  • 10 likes

Cancelled Spotify and reactivated days later, but premium has been removed?

PlanPremium CountryScotland My Question or IssueI’ve reactivated my Spotify after cancelling, yet my premium subscription is not showing - it is showing though that this expires 5th June, it’s only 12th May today - so I’ve paid for the subscription. ...

Visitor

Plan Premium    Country Scotland   My Question or Issue I’ve reactivated my Spotify after cancelling, yet my premium subscription is not showing - it is showing though that this...

Billy-J

Spotify Star

1399 Views

1 replies

0 likes

  • 1399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pourquoi jai de la pub avec un abonnement prenium

Pas très doué avec les nouvelles technologies je ne comprends pas pourquoi jai des pubs et comment faire une playlist

Visitor

Pas très doué avec les nouvelles technologies je ne comprends pas pourquoi jai des pubs et comment faire une playlist

OscarDC

Moderator

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment won’t work

the payment went out of my card but the spotify app is still saying the payment failed.my cashapp shows it has been charged to spotify pc, and i know i paid it to my account because i saw my profile picture on it!! does anyone know if it’s possible t...

Casual Listener

the payment went out of my card but the spotify app is still saying the payment failed.my cashapp shows it has been charged to spotify pc, and i know i paid it to my account because i saw my profile ...

Joan

Moderator

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes

Payment was deducted from my account but it is showing as failed payment

Payment has been deducted from my account on 9th may and it is showing aa failed payment on the app. I changed my payment details as my debit card had expired but it is askint me to pay again and I haven't got that money back.PlanPremiumCountry -Indi...

Visitor

Payment has been deducted from my account on 9th may and it is showing aa failed payment on the app. I changed my payment details as my debit card had expired but it is askint me to pay again and I h...

Bittencourt

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

I have been trying to pay for a long time from my personal card, but the application gives me declin

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offer in app differs from website

PlanFree/ Want PremiumCountryAustria My Question or Issue The offer in the app for Premium (3 months for 10,99 Euro) differs from your website (2 months for 5,99).

Casual Listener

Plan Free/ Want Premium Country Austria   My Question or Issue   The offer in the app for Premium (3 months for 10,99 Euro) differs from your website (2 months for 5,99).  &nbs...

Vasil

Moderator

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Cancelling Premium Duo

what happens when I cancel Premium Duo, for me and my wife? She's worried she'll lose all her playlists. What does she have to do (either before or after I cancel Duo)?

Newbie

what happens when I cancel Premium Duo, for me and my wife? She's worried she'll lose all her playlists. What does she have to do (either before or after I cancel Duo)?

Bittencourt

Spotify Star

1378 Views

1 replies

0 likes

  • 1378 Views
  • 1 replies
  • 0 likes

Duo plan living in diff countries

I live in a different country and my friend lives in a different country but I want to share my duo plan with them

Visitor

I live in a different country and my friend lives in a different country but I want to share my duo plan with them

Skateed1

Visitor

2824 Views

2 replies

0 likes

  • 2824 Views
  • 2 replies
  • 0 likes

My payment didn’t work

I just paid my subscription by fawry but the payment not accepted yet so i need help and i have the transaction details PlanFree/PremiumCountryegypt Device(iPhone 12)Operating System(iOS 18) My Question or Issue

Visitor

I just paid my subscription by fawry but the payment not accepted yet so i need help and i have the transaction details  Plan Free/Premium Country egypt   Device (iPhone 12) Operati...

Bittencourt

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Change from premium by phone carrier to basic

PlanPremiumCountryNetherlands My Question or IssueI'm currently using spotify premium via my phone carrier. Next month the price will go up and since I don't use the audio books I want to downgrade to spotify basic.Will the Basic option still be avai...

Casual Listener

Plan Premium Country Netherlands   My Question or Issue I'm currently using spotify premium via my phone carrier. Next month the price will go up and since I don't use the audio books I wa...

Bittencourt

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Błąd substancji

Kupiłem za 200 żabsów spotify premium na 3 miesiące i kiedy anulowałem subskrypcje wyłączyło mi ją całą. Pisało że wszystkie funkcje będą działać do sierpnia. Po ponownym wprowadzeniu kodu nie działa.Pomocy

Visitor

Kupiłem za 200 żabsów spotify premium na 3 miesiące i kiedy anulowałem subskrypcje wyłączyło mi ją całą. Pisało że wszystkie funkcje będą działać do sierpnia. Po ponownym wprowadzeniu kodu nie działa...

Novy

Moderator

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Premium Duo

Hi I have Premium Duo account which I share with my daughter. She has recently changed her phone and lost access to the account. I can't see a y option to resend an invite to her, so how can she access her Duo? Thanks Mark

Visitor

Hi I have Premium Duo account which I share with my daughter. She has recently changed her phone and lost access to the account.   I can't see a y option to resend an invite to her, so how can...

TanyaS

Spotify Star

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I find Fawry Payment in Purchase Page?

I am unable to find (Fawry) payment method in the URL:https://www.spotify.com/eg-en/purchaseAlthough it's shown in the previous page:https://www.spotify.com/eg-en/premium/Fawry is an Egyptian Payment Soultion and apparently it has Spotify Integeratio...

Visitor

I am unable to find (Fawry) payment method in the URL: https://www.spotify.com/eg-en/purchase Although it's shown in the previous page: https://www.spotify.com/eg-en/premium/ Fawry is an Egyptian...

Abdelrahmansherif

Visitor

8580 Views

3 replies

3 likes

  • 8580 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Why isnt podcast available in my country?

Am a premium user for years but still i didnt get the podcast feature. Am a big fan of podcasts and am from Bangladesh! Please bring podcast to Bangladesh!!

Casual Listener

Am a premium user for years but still i didnt get the podcast feature. Am a big fan of podcasts and am from Bangladesh! Please bring podcast to Bangladesh!!

Luan

Spotify Star

1967 Views

3 replies

0 likes

  • 1967 Views
  • 3 replies
  • 0 likes

Solved!! Payment failed, Basic Duo cancelled, can't select Basic Duo anymore

Hi there, I recently made the switch to Basic Duo. Today, I got an email from Spotify saying my payment has failed, and my plan is switched to 'free'. I have no idea why my payment has failed, the method has been the same for years and there were eno...

Casual Listener

Hi there,   I recently made the switch to Basic Duo. Today, I got an email from Spotify saying my payment has failed, and my plan is switched to 'free'.   I have no idea why my payment ...

Luan

Spotify Star

1011 Views

3 replies

0 likes

  • 1011 Views
  • 3 replies
  • 0 likes