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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

145605 Views

69 replies

10 likes

Premium for Family
  • 145605 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

90915 Views

89 replies

4 likes

  • 90915 Views
  • 89 replies
  • 4 likes

I want to get a yearly subscription—is that possible?

I only see monthly subscription options, but I'd like to sign up for a year. How can I do that?

Newbie

I only see monthly subscription options, but I'd like to sign up for a year. How can I do that?  

Billy-J

Spotify Star

3357 Views

1 replies

0 likes

  • 3357 Views
  • 1 replies
  • 0 likes

DUO subscription issue

I have subscribed to premium DUO, my partner is putting the exact same address but still it says the address is not the same. Any help regarding this will be highly appreciated. Thanks

Visitor

I have subscribed to premium DUO, my partner is putting the exact same address but still it says the address is not the same.  Any help regarding this will be highly appreciated.  Thanks ...

Billy-J

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Spotify Duos doesn't work independently

Hi Guys, PlanDuoCountryUK DeviceiPhone, Apple Carplay, Web Browser My Question or IssueMy wife and I previously only had the one account but I found driving home I couldn't listen to Spotify in the car or at home if she was using.For this reason we u...

Newbie

Hi Guys,   Plan Duo Country UK   Device iPhone, Apple Carplay, Web Browser   My Question or Issue My wife and I previously only had the one account but I found driving home ...

Luan

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Gift a Premium Subscription to a distant friend

I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?

Casual Listener

I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?

Yeye11

Visitor

10867 Views

6 replies

0 likes

  • 10867 Views
  • 6 replies
  • 0 likes

My premium payment is paid already but my spotify acc is saying to pay again

I paid for my premium plan and it even got detected from my bank but still my spotify account is saying i need to pay again otherwise my account will be cancelled. PlanPremiumCountryGeorgia, Tbilisi Device(Samsung Galaxy A34)Operating System(Android)...

Newbie

I paid for my premium plan and it even got detected from my bank but still my spotify account is saying i need to pay again otherwise my account will be cancelled.  Plan Premium Country Geor...

Bittencourt

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Can’t access premium

Paid for premium but isn't working None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry au Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Visitor

Paid for premium but isn't working  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country au  ...

Billy-J

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Ads inside the podcasts is abusive, disappointed and unpleasant.

PlanPremiumCountryCanadaDevice Samsung Galaxy S24Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country Canada Device  Samsung Galaxy S24 Operating System Android    My Question or Issue  

Billy-J

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Premium Sign Up

I think this company is scamming people by taking their information and storing into the system and saying people have signed for premium but they haven’t. The promotion for free premium for 3 months is false and that’s how they’re getting our inform...

Visitor

I think this company is scamming people by taking their information and storing into the system and saying people have signed for premium but they haven’t. The promotion for free premium for 3 months...

Billy-J

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Ads with premium

PlanPremiumCountryNorway DeviceSamsung S21Operating SystemAndroid My Question or IssueI've had premium for years with no issues, now I have started getting 20 second ads between podcast episodes? Its not the usual ads that are part of the podcast epi...

Newbie

Plan Premium Country Norway   Device Samsung S21 Operating System Android   My Question or Issue I've had premium for years with no issues, now I have started getting 20 second...

DayaS17

Casual Listener

3677 Views

4 replies

1 likes

  • 3677 Views
  • 4 replies
  • 1 likes

premium

the payment went out of my card but the spotify app is still saying the payment failed.

Casual Listener

the payment went out of my card but the spotify app is still saying the payment failed.

Bittencourt

Spotify Star

1014 Views

5 replies

0 likes

  • 1014 Views
  • 5 replies
  • 0 likes

I want to switch from paying with google play to a credit card

I can't find a way to unlink my spotify account to google play - how do I go about switching payment methods?

Newbie

I can't find a way to unlink my spotify account to google play - how do I go about switching payment methods?

Billy-J

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

2months of premium at discounted price

I was offered 2 months of premium through the app for 8.99 but my account was charged the standard premium fee of 18.99 why is thisPlanFree/PremiumCountryNEW ZEALANDDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, And...

Visitor

I was offered 2 months of premium through the app for 8.99 but my account was charged the standard premium fee of 18.99 why is this Plan Free/Premium Country NEW ZEALAND Device (iPhone 8, Samsu...

Billy-J

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Can't get premium

I downloaded spotify for my new iphone and they gave me a free month without knowing. And after that month I wanted to get premium. But they don't give me that. And the spotify says If we purchase it they give us 3 month free. But kinda unfair. Becau...

Visitor

I downloaded spotify for my new iphone and they gave me a free month without knowing. And after that month I wanted to get premium. But they don't give me that. And the spotify says If we purchase it...

Jose_M

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recurring payment issues following an online fraud

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll of my accounts have been frozen whilst I am issued with new cards following a phishing on...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All of ...

Maria

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Żabka free trial Spotify premium

So i got 3 months of free Spotify premium and when i got it to The payment site it says that i don't have enough money to get the trial when it's free

Casual Listener

So i got 3 months of free Spotify premium and when i got it to The payment site it says that i don't have enough money to get the trial when it's free 

Billy-J

Spotify Star

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

I want to switch to duo

i got charged on the 1st of may for Spotify premium individual and I want to switch to duo. Will I have to pay again even though I already paid today?

Visitor

i got charged on the 1st of may for Spotify premium individual and I want to switch to duo. Will I have to pay again even though I already paid today?  

Billy-J

Spotify Star

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Payment won’t go through

PlanPremiumCountryBelgiumDeviceIphone 13miniOperating System My Question or Issue I wanted to switch from a premium duo to a single account. I paid, but it didn’t get through. In my bank account it says “on reservation” and in my spotify app, i get t...

Visitor

  Plan Premium Country Belgium Device Iphone 13mini Operating System     My Question or Issue   I wanted to switch from a premium duo to a single account. I paid, but ...

TanyaS

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution I PAY MY BILL ON STUDENT PREMIUM TWICE THIS MONTH

Spoiler (Highlight to read)GREETING. I PAY ALREADY PY MY BILL and Now spotify link in on mg gcash at It pay Again on What can i do ?? GREETING. I PAY ALREADY PY MY BILL and Now spotify link in on mg gcash at It pay Again on What can i do ??

Casual Listener

GREETING. I PAY ALREADY PY MY BILL <snip - Moderator Edit> and Now spotify link in on mg gcash at It pay Again on <snip - Moderator Edit> What can i do ?? 

Dessi

Moderator

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes