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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70367 Views
31 replies
2 likes
Moderator
120533 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155636 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304862 Views
168 replies
13 likes
PlanStudent PremiumCountryUSADeviceiPhone 16Operating SystemiOSMy Question or IssueMy payment failed for some reason and my subscription was downgraded. When I try to get the student premium again it says my payment methods aren’t working. I have tri...
Plan Student Premium Country USA Device iPhone 16 Operating System iOS My Question or Issue My payment failed for some reason and my subscription was downgraded. When I try to get the studen...
Moderator
477 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice-Operating SystemAndroid 14 My Question or IssueI canceled my subscription on the website but my payment app [Samsung Wallet] still shows its active. I can pause it but can't cancel since its asking for payment...
Plan Premium Country India Device - Operating System Android 14 My Question or Issue I canceled my subscription on the website but my payment app [Samsung Wallet] still shows its act...
Spotify Star
596 Views
1 replies
1 likes
Title says it all. I'm in the military and sometimes go more than a month without Internet. I was wondering if purchasing a gift card would circumvent the need to go online every 30 days to keep my downloads.
Title says it all. I'm in the military and sometimes go more than a month without Internet. I was wondering if purchasing a gift card would circumvent the need to go online every 30 days to keep my d...
Moderator
1155 Views
1 replies
0 likes
How come the price of the subscription plans has recently increased to supposedly improve the app, however quite a lot of Spotify's employees have been fired and replaced with AI ?
How come the price of the subscription plans has recently increased to supposedly improve the app, however quite a lot of Spotify's employees have been fired and replaced with AI ?
250 Views
0 replies
0 likes
PlanPremium DuoCountryIreland DeviceMac Book Pro 2022Operating SystemiOS 10 My Question or IssueI am trying to change my payment method to a new card. The new cards billing address is in Ireland and I am in Ireland, however I keep getting an error "Y...
Plan Premium Duo Country Ireland Device Mac Book Pro 2022 Operating System iOS 10 My Question or Issue I am trying to change my payment method to a new card. The new cards bi...
Spotify Star
2311 Views
1 replies
0 likes
Me están cobrando $19.99 mensuales en mi tarjeta, ya bloquee una vez mi tarjeta y aún así siguen haciendo el cobro, no sé cómo comunicarme con Spotify (tengo suscripción y pago al mes, pero con otra tarjeta) ya hice el reclamo al banco pero al parece...
Me están cobrando $19.99 mensuales en mi tarjeta, ya bloquee una vez mi tarjeta y aún así siguen haciendo el cobro, no sé cómo comunicarme con Spotify (tengo suscripción y pago al mes, pero con otra ...
Spotify Star
246 Views
1 replies
0 likes
No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormente. Como puedo evitar eso? Eso quizás lo hagan en e...
No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormen...
Spotify Star
265 Views
1 replies
0 likes
Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.
Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.
Spotify Star
1803 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
336 Views
1 replies
0 likes
PlanIndividual PremiumCountryUnited States of AmericaDevice(iPhone 11 Pro)Operating System(iOS 18) My Question or IssueI am still on the grandfather Individual Spotify with Hulu plan, and when it renews this months, it states that I will lose Hulu ac...
Plan Individual Premium Country United States of America Device (iPhone 11 Pro) Operating System (iOS 18) My Question or Issue I am still on the grandfather Individual Spotify with H...
Moderator
382 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
241 Views
1 replies
0 likes
Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid period to change my country settings.
Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid ...
Spotify Star
319 Views
1 replies
0 likes
De vraag lijkt mij duidelijk genoeg.
De vraag lijkt mij duidelijk genoeg.
Moderator
311 Views
1 replies
0 likes
Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior. Tried to speak to an advisor but was told no refund was possible. I have paid for a service I now cann...
Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior. Tried to speak to an advisor but was...
420 Views
0 replies
0 likes
my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to individual plan. When i communicate with support, they to...
my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to indivi...
Spotify Star
905 Views
3 replies
0 likes
PlanFree/PremiumCountryUDADevice(iPhone 16, MacBook Air 2024)Operating System My Question or IssueI currently have a Spotify Premium Plan and want to upgrade to Premium Duo. Went through the process to invite my partner and when I entered her email a...
Plan Free/Premium Country UDA Device (iPhone 16, MacBook Air 2024) Operating System My Question or Issue I currently have a Spotify Premium Plan and want to upgrade to Premium...
Spotify Star
318 Views
1 replies
0 likes
Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
Casual Listener
637 Views
1 replies
0 likes
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”...
Newbie
25329 Views
28 replies
4 likes
I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
Spotify Star
636 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i fix this am i gonna be charged again in a month?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do ...
Spotify Star
305 Views
1 replies
0 likes
