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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
79587 Views
31 replies
2 likes
Moderator
122586 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
162279 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
319336 Views
175 replies
13 likes
I am trying to subscribe to the premium student plan and it keeps saying payment failed. How can I get this fixed without changing my payment method?
I am trying to subscribe to the premium student plan and it keeps saying payment failed. How can I get this fixed without changing my payment method?
Moderator
362 Views
1 replies
0 likes
PlanPremiumCountryUSA Operating SystemAndroid 13 My Question:I currently have Premium Duo but I heard there is a similar plan that has everything but the audiobooks. I do not use Spotify for audiobooks so I would like to switch to Basic Duo, but I do...
Plan Premium Country USA Operating System Android 13 My Question: I currently have Premium Duo but I heard there is a similar plan that has everything but the audiobooks. I do no...
Moderator
9237 Views
15 replies
2 likes
PlanFree/PremiumCountryEcuador My Question or IssueThe card payment method keep loading and I can't enter my data, so, I can't pay for a premium subscription. It's the same with any plan, and it happens with my pc and my smartphone. I've been trying ...
Plan Free/Premium Country Ecuador My Question or Issue The card payment method keep loading and I can't enter my data, so, I can't pay for a premium subscription. It's the same w...
Visitor
4942 Views
8 replies
0 likes
PlanFree/PremiumCountry DeviceLaptop/PCOperating SystemWindows 10BrowserChrome/Microsoft Edge My Question or IssueHello,I'm having trouble accessing the subscription page to select my subscription plan. Every time I try to access it, I get an error a...
Plan Free/Premium Country Device Laptop/PC Operating System Windows 10 Browser Chrome/Microsoft Edge My Question or Issue Hello, I'm having trouble accessing the subscripti...
Moderator
7011 Views
16 replies
6 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) i Have only just upgraded my account from free to premium but it says I am out of hours for my audio books but ha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) i Have only just upgraded my ...
Spotify Star
533 Views
1 replies
0 likes
Dear Spotify Support,I am contacting you regarding a recent attempt to charge my card, despite my last payment for the subscription being made on 03.06.2025. Please investigate this issue and confirm why a new charge was attempted, considering my pre...
Dear Spotify Support, I am contacting you regarding a recent attempt to charge my card, despite my last payment for the subscription being made on 03.06.2025. Please investigate this issue and confi...
Spotify Star
369 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
323 Views
1 replies
0 likes
Hey can anyone please help me with that I got spotify premium subscription for 4 months referal code to redeem it at google play along with some discount on indigo flight and there is a expire of coupon date as June 28 So please help me that will the...
Hey can anyone please help me with that I got spotify premium subscription for 4 months referal code to redeem it at google play along with some discount on indigo flight and there is a expire of cou...
Spotify Star
1167 Views
1 replies
0 likes
Hola, he cambiado el plan individual al familiar, entiendo que una vez está registrado se cambia automáticamente y dejan de pasar el cargo o hay que cancelarlo previamente y luego dar alta en el familiar . Gracias
Hola, he cambiado el plan individual al familiar, entiendo que una vez está registrado se cambia automáticamente y dejan de pasar el cargo o hay que cancelarlo previamente y luego dar alta en ...
Community Legend
555 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaOperating SystemAndroid 16 My Question or IssueSo I wanted to buy spotify premium for some time now and was planing to buy the individual plan for 1 year since it was a bit cheaper.But today when I finally went to buy it i...
Plan Free/Premium Country India Operating System Android 16 My Question or Issue So I wanted to buy spotify premium for some time now and was planing to buy the individual plan...
Spotify Star
2112 Views
3 replies
1 likes
Missing the subscriptions steps
Missing the subscriptions steps
Spotify Star
1317 Views
1 replies
0 likes
PlanPremiumCountryBangladeshDeviceiPhone 13Operating SystemiOS 18.5 My Question or IssueDear Customer Service, I hope this message finds you well. I’m writing to seek assistance regarding a payment issue I’ve been facing. Previously, some of my payme...
Plan Premium Country Bangladesh Device iPhone 13 Operating System iOS 18.5 My Question or Issue Dear Customer Service, I hope this message finds you well. I’m writi...
Spotify Star
511 Views
1 replies
0 likes
PlanPremium StudentCountryUSADeviceGoogle Pixel 9Operating SystemNot relevant My Question or IssueI'm a college student on the ASD spectrum. I take part-time classes to help manage my chronic anxiety. I was considering signing up for Spotify again, b...
Plan Premium Student Country USA Device Google Pixel 9 Operating System Not relevant My Question or Issue I'm a college student on the ASD spectrum. I take part-time classes to help ...
Spotify Star
1158 Views
1 replies
0 likes
like title says how can i fix this, is this a permanent thing,do i have to buy another plan to have premium?
like title says how can i fix this, is this a permanent thing,do i have to buy another plan to have premium?
Spotify Star
1201 Views
1 replies
0 likes
I was using free 3 months Spotify premium through Myntra coupon code and suddenly a month later it got cancelled. How can I fix it back
I was using free 3 months Spotify premium through Myntra coupon code and suddenly a month later it got cancelled. How can I fix it back
Spotify Star
906 Views
1 replies
0 likes
Quiero pagar Spotify premium utilizando mercado pago como método de pago
Quiero pagar Spotify premium utilizando mercado pago como método de pago
Spotify Star
1294 Views
1 replies
0 likes
I have tried several different credit cards plus my debit card and it says it won't accept the form of payment
I have tried several different credit cards plus my debit card and it says it won't accept the form of payment
Visitor
8245 Views
15 replies
2 likes
Consigo incluir a conta kids no plano duo?
Consigo incluir a conta kids no plano duo?
Spotify Star
435 Views
1 replies
0 likes
Fixed! Sorry! PlanPremiumCountryUKDeviceSamsung Galaxy 23+FIXED! SORRY, Idk how to delete! My Question or Issue:I realised last month that there was such a thing as audiobook listening hours. I'd ran out during a book so I waited until my plan renewe...
Fixed! Sorry! Plan Premium Country UK Device Samsung Galaxy 23+ FIXED! SORRY, Idk how to delete! My Question or Issue: I realised last month that there was such a...
Spotify Star
620 Views
1 replies
0 likes
