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I have problem with the billing

I have problem with the billing

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2025-06-12 03:31 PM

Dear Spotify Support,
I am contacting you regarding a recent attempt to charge my card, despite my last payment for the subscription being made on 03.06.2025. Please investigate this issue and confirm why a new charge was attempted, considering my previous payment was successfully processed.Thank you for your clarification, and I look forward to your response.
Best regards,
<sensitive info removed>

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Avatar of Billy-J
Spotify Star
Spotify Star
2025-06-13 01:21 AM

Hey there, thanks for reaching out to the Community!

Spotify charges once per month, per Premium account. This may be happening if you have a duplicate Spotify Premium account. I’d recommend following these steps which contains more information on what to do next.

 

Let me know if you have any further questions. 

Billy-JSpotify Star
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Note: I'm not a Spotify employee.
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