Announcements

Help Wizard

Step 1

NEXT STEP

Amount got deducted but payment failed. I tried again and this time got the premium.

Amount got deducted but payment failed. I tried again and this time got the premium.

Plan

Free/Premium

Country

India

Device

Lenovo thinkbook 14

Operating System

(win 11)

 

My Question or Issue

When getting student plan, Amount got deducted but payment failed. I tried again and this time got the premium. Will I get the old payment back or not?

Reply
1 Reply

Hey @Ayushraj,

 

Thanks for reaching out.

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts