Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90446 Views
- 56 replies
- 5 likes
- 90446 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11384 Views
- 24 replies
- 2 likes
- 11384 Views
- 24 replies
- 2 likes
I redeemed a 30.00 Spotify premium card and it says my plan is Spotify free
I don’t want free Spotify I wanted the premium subscription
- I don’t want free Spotify I wanted the premium subscription
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Payment Discrepancy - Current vs new subscription
I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price change? And if so, why did my subscription payment not cha...
- I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price c...
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- Visitor
- 307 Views
- 3 replies
- 0 likes
- 307 Views
- 3 replies
- 0 likes
Solved!! I have buy a premium for rupees 119 but my spotify app doesn’t activate premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 213 Views
- 1 replies
- 1 likes
- 213 Views
- 1 replies
- 1 likes
Duo Plan - Error message: Address, even though sharing an address
PlanDuo / PremiumCountryNetherlands My Question or IssueI signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to live at the same address to use Duo. We do live at the same address and can prove t...
- Plan Duo / Premium Country Netherlands My Question or Issue I signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Still get ads with music on duo premium on my wife's phone
I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
- I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
No puedo comprar el plan de estudiante.
Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece ninguna opción para escoger el plan o el método de...
- Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece...
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- Spotify Star
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Superuser Contribution Re: DUO INVITE LINK FIX HERE!!!
I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
- I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
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- Moderator
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Re: Basic duo
I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
- I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
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- Moderator
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
How to stop payment through paypal without spotify information
My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
- My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Spotify Duo_ Cancel subscription and keep playlist
PlanSpotify Duo/PremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueHi GuysI would like to cancel my Spotify Duo and go back to Single Premium.Will the two of us who shared the Premium Duo now lose our playlists?O...
- Plan Spotify Duo/Premium Country Switzerland Device iPhone 14 Pro Operating System iOS 17.5 My Question or Issue Hi Guys I would like to cancel my Spotify Duo and go back to Single ...
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Payment
Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
- Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
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- Spotify Star
- 335 Views
- 1 replies
- 0 likes
- 335 Views
- 1 replies
- 0 likes
Superuser Contribution Duo plan. to student to plan.
PlanDuo Plan.CountryusDevice(iPhone 8, Samsung Galaxy 12, Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently Duo plan. and want to switch to the student plan. What will happen to my playlist for both myself and...
- Plan Duo Plan. Country us Device (iPhone 8, Samsung Galaxy 12, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am currently Duo plan. and w...
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Premium in Venezuela
PlanPremiumCountryVenezuelaDeviceiPad pro 9.7Operating SystemiOS 10 My Question or IssueI came from the US to Venezuela with Spotify premium, in the US it worked perfectly, but now that I am in Venezuela and still paying for it, it wouldn't let me se...
- Plan Premium Country Venezuela Device iPad pro 9.7 Operating System iOS 10 My Question or Issue I came from the US to Venezuela with Spotify premium, in the US it worked perf...
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- Moderator
- 3698 Views
- 8 replies
- 0 likes
- 3698 Views
- 8 replies
- 0 likes
Superuser Contribution Refund Me. Why no live support?
I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning a monthly subscription then which you advertise for R64.99 p...
- I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning...
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- Moderator
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Problem having my girlfriend joining duo
I just upgraded to premium duo so my girlfriend may experience premium Spotify as well, she lives with me in France, yet when she dials the address, it says she's not leaving in the same address as me.
- I just upgraded to premium duo so my girlfriend may experience premium Spotify as well, she lives with me in France, yet when she dials the address, it says she's not leaving in the same address as m...
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Cobrança indevida de R$7
Olá!Alterei a forma de pagamento no app e cobraram em minha fatura do cartão o Valor de R$7,00. Queria saber sobre o que se trata esta cobrança?
- Olá! Alterei a forma de pagamento no app e cobraram em minha fatura do cartão o Valor de R$7,00. Queria saber sobre o que se trata esta cobrança?
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- Moderator
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution lost account and Premium debit order still going off
hi there ive lost my account details and cannot retrieve it idk what the username or password was so i made a new account and now the old account is still trying to take the money off my Bank account how can i stop the debit order as im using premium...
- hi there ive lost my account details and cannot retrieve it idk what the username or password was so i made a new account and now the old account is still trying to take the money off my Bank account...
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- Moderator
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution 3 months free trail
How to get this
- How to get this
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- Moderator
- 263 Views
- 1 replies
- 0 likes
- 263 Views
- 1 replies
- 0 likes
i am a verified student but getting charged by the premium individual?
I am a verified student but the account is charging me for premium individual why is that so and how to resolve it?
- I am a verified student but the account is charging me for premium individual why is that so and how to resolve it?
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
How to restore subscription with the same price?
Hi. I had a $5/month plan. I moved to another country and wanted to change my payment method. The system did not allow me to do this. I had to cancel my subscription and only after that, I was able to change the country (if necessary, I can give a li...
- Hi. I had a $5/month plan. I moved to another country and wanted to change my payment method. The system did not allow me to do this. I had to cancel my subscription and only after that, I was a...
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- Spotify Star
- 305 Views
- 3 replies
- 0 likes
- 305 Views
- 3 replies
- 0 likes