Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountry: United StatesDevice(Various iPhones)Operating SystemiOS My Question or IssueJust signed up for a family premium plan yesterday. Wanted to sign up for Family Basic since we don’t listen to audio books but didn’t see the option at s...
Casual Listener
Plan Premium Country: United States Device (Various iPhones) Operating System iOS My Question or Issue Just signed up for a family premium plan yesterday. Wanted to sign up for F...
scowar
Casual Listener
934 Views
6 replies
0 likes
I originally live in the Caribbean but I’m in New Jersey for a while. I bought a $10 gift card because my premium is about to run out. But it told me I needed to change the country in order for the code to be used, but it just won’t allow me to updat...
Casual Listener
I originally live in the Caribbean but I’m in New Jersey for a while. I bought a $10 gift card because my premium is about to run out. But it told me I needed to change the country in order for the c...
Maxim
Spotify Star
370 Views
3 replies
0 likes
I just got the duo plan for me and my husband, however when he clicks on the invite list it says that he can’t join my plan because members can only switch plans once every 12 months.
Visitor
I just got the duo plan for me and my husband, however when he clicks on the invite list it says that he can’t join my plan because members can only switch plans once every 12 months.
Maxim
Spotify Star
364 Views
1 replies
0 likes
My daughter is 13 years old, date of birth 08th august 2011, but the system doesn't allow to create a profile, due to minimum age restriction.Thank you for the help
Visitor
My daughter is 13 years old, date of birth 08th august 2011, but the system doesn't allow to create a profile, due to minimum age restriction. Thank you for the help
Maxim
Spotify Star
401 Views
1 replies
0 likes
I would like to change being charged monthly to being charged annually. Thanks.
Visitor
I would like to change being charged monthly to being charged annually. Thanks.
Yordan
Moderator
791 Views
3 replies
1 likes
I am currently on the Spotify Premium for students plan, but I want to transfer my account (songs, playlists, taste profile, etc.) to an existing Family Premium plan (account owner not me, but my family). Is it possible to do this? Basically, I want ...
Newbie
I am currently on the Spotify Premium for students plan, but I want to transfer my account (songs, playlists, taste profile, etc.) to an existing Family Premium plan (account owner not me, but my fam...
Maxim
Spotify Star
453 Views
1 replies
0 likes
I got the chance to get premium 3 months for free and I activated it but then I canceled it by mistake.
Visitor
I got the chance to get premium 3 months for free and I activated it but then I canceled it by mistake.
Maxim
Spotify Star
524 Views
1 replies
0 likes
How can I transfer all my songs from Deezer to Spotify, preferably for free
Visitor
How can I transfer all my songs from Deezer to Spotify, preferably for free
Maxim
Spotify Star
635 Views
1 replies
0 likes
how do you become eligible for the basic family plan instead of the regular premium?
Visitor
how do you become eligible for the basic family plan instead of the regular premium?
Maxim
Spotify Star
508 Views
1 replies
0 likes
PlanPremium MiniCountryKenyaDevice(PC, Oppo As)Operating System(Windows 10, Android Oreo.) My Question or IssueI paid for premium mini about 24 hours ago, twice. But my account is still not showing the payment. My friend too did the same, and she has...
Visitor
Plan Premium Mini Country Kenya Device (PC, Oppo As) Operating System (Windows 10, Android Oreo.) My Question or Issue I paid for premium mini about 24 hours ago, twice. But ...
moseh
Visitor
873 Views
2 replies
0 likes
Help me as soon as.
I am wondering why only the plan manager is able to listen to audiobooks in the Premium Duo membership. How can my partner access audiobooks as a plan member? If this is not available, I would like to know the reason why.
Visitor
I am wondering why only the plan manager is able to listen to audiobooks in the Premium Duo membership. How can my partner access audiobooks as a plan member? If this is not available, I would like t...
Maxim
Spotify Star
810 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Maxim
Spotify Star
447 Views
1 replies
0 likes
PlanPremium DUOCountryFranceDeviceSony xperia 1 vi My Question or IssueTry to add my GF as a user to my Duo plan, but keep only getting errors about not having the same address even though the address is exactly the same. From some googling I find th...
Visitor
Plan Premium DUO Country France Device Sony xperia 1 vi My Question or Issue Try to add my GF as a user to my Duo plan, but keep only getting errors about not having the same address e...
Maxim
Spotify Star
340 Views
1 replies
0 likes
PlanPremiumCountryCosta RicaDeviceSamsung Galaxy S24 UltraOperating SystemAndroid My Question or IssueHello, I currently have a Family Plan paid on a monthly basis but I want to see if it could be possible to be paid annually instead of monthly, how ...
Casual Listener
Plan Premium Country Costa Rica Device Samsung Galaxy S24 Ultra Operating System Android My Question or Issue Hello, I currently have a Family Plan paid on a monthly basis but I want...
Maxim
Spotify Star
427 Views
1 replies
0 likes
I'm signed up as a premium duo user, but I am unable to change my address to either Ascension Island or Saint Helena Island. Because of this, I cannot invite my partner to join my plan.
Visitor
I'm signed up as a premium duo user, but I am unable to change my address to either Ascension Island or Saint Helena Island. Because of this, I cannot invite my partner to join my plan.
Maxim
Spotify Star
338 Views
1 replies
0 likes
Changed bank accounts and no option to enter in new bank account for premium duo, payment has now failed. Not linked to third party
Visitor
Changed bank accounts and no option to enter in new bank account for premium duo, payment has now failed. Not linked to third party
david598scott
Casual Listener
359 Views
1 replies
0 likes
I was enticed by Spotify's advertisement that promised a free three-month trial subscription. However, upon opting to pay via Google Play, I was unjustly charged for an additional month. This misleading advertisement has caused me significant frustra...
Newbie
I was enticed by Spotify's advertisement that promised a free three-month trial subscription. However, upon opting to pay via Google Play, I was unjustly charged for an additional month. This mislead...
319 Views
0 replies
0 likes
I saw that spotify charged me twice even though I didn't change my plan or payment. What can I do to get my money back that spotify took from me without any reason?
Visitor
I saw that spotify charged me twice even though I didn't change my plan or payment. What can I do to get my money back that spotify took from me without any reason?
Bittencourt
Spotify Star
626 Views
1 replies
0 likes