Announcements

Help Wizard

Step 1

NEXT STEP

Assinei o premiu pra estudante

Assinei o premiu pra estudante

assinei o plano premiu para estudante , no entanto não estou recebendo todos os benefícios, como por exemplo continuam aparecendo milhões de propagandas 

Reply
1 Reply

Hello @Karoline1!

 

Thanks for coming to the Spotify Community. I hope you don't mind me replying in English, since it's the official language in the Spotify Community.

 

Can you check which subscription type shows under Your Plan here? If it shows Free and the payment went through correctly, you might have purchased Premium in a different account your may have created accidentally. I'd recommend checking out this Support article for more info on how to find additional accounts.


Let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random