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Asking for premium

Asking for premium

Need help. I already subscribe for the premium but spotify wont play and still asking me to get the premium. 

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5 Replies

Hey @Babyglam,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

I have to subscribe again but in my apple invoice i already have. So im not
sure if im paying twice. From apple and spotify

Hey again @Babyglam,

Please follow these steps to check if you have a second account that could be causing this.

 

Habe a great day!

LK608

Thanks

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