Authorized the 0,99€ Promo - But noting happens, s...

estevanftinfo · 2017-05-31

I follow the steps, select the payment method and after that Im redirected to the same screen to authorize the payment... I did that several times, so now Im worried to have pay more than once. And I still have NO Premium.

Maxim · 2017-05-31

hey @estevanftinfo,

What payment method are you trying to use for this?

Let me know 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

estevanftinfo · 2017-05-31

paypal

Maxim · 2017-05-31

Have you had Premium before?

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

estevanftinfo · 2017-05-31

Yes, but not with this account. I created this new account just for the promo 0,99€ for 3 months. Im trying to pay with paypal, and once I accept and pay, im redirected to the screen to accept the terms, AGAIN....

estevanftinfo · 2017-05-31

So spotify has NO CONTACT or SUPPORT at all? Just forum?

Maxim · 2017-05-31

Ok. You're being redirected back to the payment page because the payment method cannot be used anymore to claim an offer.

Can you please try using a different payment method?

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere