Being Charged Extra

[kaijun0420]

Plan

Premium for Family

Country

 Malaysia

Device

OnePlus 5T

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 Hi there everyone, in my account page I was informed that i will be charged RM22.40 per month for my Premium for Family. But then in my credit card bill i found out that i have been charged RM22.62 instead. Anyone know how can i get this sort out? Thanks a lot in advance.

[Billy-J]

Hey @kaijun0420,

Sorry to hear this. 

In this case, I would check out this support article for possible reasons of why you may be paying more: https://support.spotify.com/account_payment_help/payment_help/paying-more/.

Please do keep in mind that fees might be subject to regional taxes, inflation, or tax increases. Spotify will likely contact you via the email address registered on your account, or via an in-app push notification, if this is necessary. 

Hope this helps 😊