Being charged $15.99 USD by Spotify US, but I only have a Spotify Free account

[flowergirl8888]

Hello,

I'm being charged $15.99 USD by Spotify US monthly, but I only have a Spotify Free account. How I cancel this monthly recurring charge as nothing shows up in my account settings?

Thanks!

[Yordan]

Hi @flowergirl8888,

Welcome to the Community and thanks for reaching out!

Sounds like you have another Spotify account that's on Premium. I recommend following the steps in this article for more info on how to proceed further.

It's also possible that a family member or a relative accidentally signed up for Premium on their account using your payment details, so make sure to check with them as well.

If you need further assistance with this, it's best you reach out to the folks over at Customer Support so they can take a closer look.

Hope you get things sorted out. The Community is always here if there's anything else you need assistance with.

Cheers!