Spotify is telling me that I have the free subscription but yet the monthly free is being taken out of my PayPal account every month. I have followed the necessary steps mentioned but it is still charging and I still do not have Spotify Premium. Please help! I would like to enjoy what I’m paying for!! None of the below information is required.
Plan
Free/Premium
Country
USA
Device
IPHONE x
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Hey @Meadowlark, welcome to the Community.
Hope you're doing great!
Could you try following the steps at:
https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/ ?
I'd also recommend updating to iOS 12.0.1
Let me know how it goes! 🙂
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