Billing immediate vs. my 3-months free?

[Italy12353]

Device

Pixel 9

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I just signed up for a Duo Plan and was suppose to get 3 months free, but Spotify billed me immediately and is showing that my next bill is due exactly 1-month from now. Where's my 3 free months?

[MateusM]

Hey there @Italy12353! ✨

Thanks for reaching out!

As you can see in this article, if you’ve been part of Premium Family or Premium Duo, you’re not eligible for a free trial. There are also other criteria that can apply if you’ve already used a trial before.

Let me know if you have questions or if you meant something else.

/Mateus