Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
188001 Views
118 replies
12 likes
- 188001 Views
- 118 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21287 Views
28 replies
4 likes
- 21287 Views
- 28 replies
- 4 likes
Solicito cancelar la suscripción y optener mi reembolso
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle.PlanGratis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, MacBook Pro finales de 2016)Sistema operativo(iOS 10, Android Ore...
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle. Plan Gratis/Premium País Dispositivo (iPhone 8, Samsung Galaxy ...
Spotify Star
85 Views
1 replies
0 likes
- 85 Views
- 1 replies
- 0 likes
Payment issue pls help
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI payed for Spotify premium my money deducted from my account but Spotify says payment was fa...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I payed...
Spotify Star
105 Views
1 replies
0 likes
- 105 Views
- 1 replies
- 0 likes
subscription
I bought a Spotify subscription (money was withdrawn from the account), but there was an error with the region inaccuracy, the plan did not change to premium, the payment was written off. What should I do?
I bought a Spotify subscription (money was withdrawn from the account), but there was an error with the region inaccuracy, the plan did not change to premium, the payment was written off. What should...
Spotify Star
94 Views
1 replies
0 likes
- 94 Views
- 1 replies
- 0 likes
Superuser Contribution Me debitaron 679,50 pesos de mi cuenta,a pesar de tener mes gratis
Se me realizo un debito de 679.50 pesos por parte de spotify en mi cuenta de astropay(cuanto con la cual me suscribi al plan premium), no entiendo el motivo del debito. Y si fue un debito para corroborar la cuenta, les reclamo q aun no eh recibido el...
Se me realizo un debito de 679.50 pesos por parte de spotify en mi cuenta de astropay(cuanto con la cual me suscribi al plan premium), no entiendo el motivo del debito. Y si fue un debito para corrob...
Moderator
162 Views
1 replies
0 likes
- 162 Views
- 1 replies
- 0 likes
Card is declined for free trial
I want to try the free trial before it ends but my card is declined when the trial is free
I want to try the free trial before it ends but my card is declined when the trial is free
Newbie
602 Views
4 replies
0 likes
- 602 Views
- 4 replies
- 0 likes
Superuser Contribution How to disconnect Hulu from Spotify account
Our Hulu account is connected to Spotify, but we are now planning to upgrade the Disney+/Hulu plan to add free. But we can’t do that until we disconnect the Hulu account from Spotify and we are unsure how to do that without affecting our current subs...
Our Hulu account is connected to Spotify, but we are now planning to upgrade the Disney+/Hulu plan to add free. But we can’t do that until we disconnect the Hulu account from Spotify and we are unsur...
Newbie
920 Views
4 replies
0 likes
- 920 Views
- 4 replies
- 0 likes
Superuser Contribution Hungerstation subscription
My Question or Issue I subscribed with Hungerstation Plus and one of the features is a 4 months Spotify premium. I contacted Hungerstation and they said to me contact Spotify to subscribe you
My Question or Issue I subscribed with Hungerstation Plus and one of the features is a 4 months Spotify premium. I contacted Hungerstation and they said to me contact Spotify to subsc...
Moderator
334 Views
1 replies
0 likes
- 334 Views
- 1 replies
- 0 likes
Canceled through Apple still charged
Called month ago under apple subscription and just got charged again? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Called month ago under apple subscription and just got charged again? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 1...
Spotify Star
125 Views
1 replies
0 likes
- 125 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
188001 Views
118 replies
12 likes
- 188001 Views
- 118 replies
- 12 likes
I haven't gotten my money back after cancelling my free trial.
I activated the Spotify 3 month free trial and my money was reserved by Spotify. I cancelled it way before the billing date and the money still hasn't been given back. I would like to get the student premium account with that money.
I activated the Spotify 3 month free trial and my money was reserved by Spotify. I cancelled it way before the billing date and the money still hasn't been given back. I would like to get the student...
Spotify Star
85 Views
1 replies
0 likes
- 85 Views
- 1 replies
- 0 likes
Solved!! subscription 1 year for Turkey
I would like to pay for 1 year subscription, but I dont have this option in /payment page
I would like to pay for 1 year subscription, but I dont have this option in /payment page
Spotify Star
115 Views
1 replies
0 likes
- 115 Views
- 1 replies
- 0 likes
Superuser Contribution 3 месяца исчезло
ПланБесплатно/Премиум Мой вопрос или проблема2 недели назад активировал майкрософт, все работали, а щас пропала, верните прошу
План Бесплатно/Премиум Мой вопрос или проблема 2 недели назад активировал майкрософт, все работали, а щас пропала, верните прошу
Moderator
348 Views
4 replies
0 likes
- 348 Views
- 4 replies
- 0 likes
Subscribtions
Although İ have premium subscription i cant use the features or it doesnt allow me somehow for a reason.PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.)İOS 1...
Although İ have premium subscription i cant use the features or it doesnt allow me somehow for a reason. Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) i...
Spotify Star
117 Views
1 replies
0 likes
- 117 Views
- 1 replies
- 0 likes
J'ai des pubs pendant l'écoute des morceaux alors que j'ai un abonnement du
Pub pendant la musique sur duo premium
Pub pendant la musique sur duo premium
Moderator
139 Views
3 replies
0 likes
- 139 Views
- 3 replies
- 0 likes
ABBONAMENTO ANNULLATO IMPROVVISO
PlanPremiumCountryItalyDevice(Samsung A34)Operating System(android) My Question or IssueIl mio abbonamento è stato annullato all'improvviso senza che io faccia qualcosa dopo due giorni dall'attivazione
Plan Premium Country Italy Device (Samsung A34) Operating System (android) My Question or Issue Il mio abbonamento è stato annullato all'improvviso senza che io faccia qualcosa dopo ...
Spotify Star
110 Views
1 replies
0 likes
- 110 Views
- 1 replies
- 0 likes
I get a message that my payment failed, but I can't find what credit card I am using that is failing
I need to know at least the last 4 digits of the card that I used for payment to figure why my payment is failing! I'm not gonna just update payment without getting that info first!! Could you provide that?
I need to know at least the last 4 digits of the card that I used for payment to figure why my payment is failing! I'm not gonna just update payment without getting that info first!! Could you provid...
Spotify Star
102 Views
1 replies
0 likes
- 102 Views
- 1 replies
- 0 likes
Solved!! Premium Duo but only one of us can access audiobooks :(
Plan Premium Duo Country United Kingdom Device iPhone 13 Pro and iPhone 14 Pro Operating System iOS 17.1.2 My Question or Issue I upgraded my account from Premium to Premium Duo and connected it to my partners account so she now also has Premium (com...
Plan Premium Duo Country United Kingdom Device iPhone 13 Pro and iPhone 14 Pro Operating System iOS 17.1.2 My Question or Issue I upgraded my acc...
Visitor
14757 Views
31 replies
4 likes
- 14757 Views
- 31 replies
- 4 likes
Re-Initiate Premium Mini
Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini" saying that "We’re reaching out to let you...
Visitor
32980 Views
14 replies
67 likes
- 32980 Views
- 14 replies
- 67 likes
Solved!!Superuser Contribution Payment Fails After SMS Verification
PremiumEgypt Device(Samsung S24 Ultra , HP Zbook G5)Operating System(Android , Windows 11) Hi everyone,I’m trying to subscribe to Spotify Premium in Egypt, but I keep running into payment issues with both Vodafone carrier billing and my credit card.W...
Premium Egypt Device (Samsung S24 Ultra , HP Zbook G5) Operating System (Android , Windows 11) Hi everyone, I’m trying to subscribe to Spotify Premium in Egypt, but I keep runn...
Moderator
284 Views
3 replies
0 likes
- 284 Views
- 3 replies
- 0 likes
Solved!! how to change the country and payment method for spotify premium
Basic details: Lived in Korea, paid with a Korean card, signed up for premium (individual). Moved to Spain, want to update country and payment method to Spain and keep the premium (individual) plan.I know in theory I just need to update the payment m...
Basic details: Lived in Korea, paid with a Korean card, signed up for premium (individual). Moved to Spain, want to update country and payment method to Spain and keep the premium (individual) plan. ...
Casual Listener
2058 Views
7 replies
0 likes
- 2058 Views
- 7 replies
- 0 likes