Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124627 Views
- 81 replies
- 10 likes
- 124627 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14886 Views
- 27 replies
- 2 likes
- 14886 Views
- 27 replies
- 2 likes
I cancelled my premium account in a day but still I didn't get my refund
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
- It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
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- Spotify Star
- 74 Views
- 1 replies
- 0 likes
- 74 Views
- 1 replies
- 0 likes
I Bought Spotify Premium duo but unable to enjoy premium features.
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
- Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
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- Spotify Star
- 75 Views
- 1 replies
- 0 likes
- 75 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Use gift card after trial period
Hi. So I am currently in a 3 month trial period (thanks PayPal and Spotify) of the Premium plan (not family or duo) and I have a gift card to redeem. Thanks to this community I now understand that I can't redeem a card during a trial period, so my qu...
- Hi. So I am currently in a 3 month trial period (thanks PayPal and Spotify) of the Premium plan (not family or duo) and I have a gift card to redeem. Thanks to this community I now understand that I ...
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- Visitor
- 4375 Views
- 14 replies
- 0 likes
- 4375 Views
- 14 replies
- 0 likes
Solved!! Changing email address
PlanFamily Plan, with 4 membersCountryEngland, UK My Question or IssueHi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been using it for at least 10 years now. I want to change my email address that ...
- Plan Family Plan, with 4 members Country England, UK My Question or Issue Hi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been...
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- Spotify Star
- 127 Views
- 3 replies
- 0 likes
- 127 Views
- 3 replies
- 0 likes
Superuser Contribution kenapa akun saya tidak mendapatkan diskon sama sekali selama bertahun-tahun
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daftar spotify mendapatkan banyak diskon yang menarik
- meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daf...
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- Moderator
- 62 Views
- 1 replies
- 0 likes
- 62 Views
- 1 replies
- 0 likes
can't register duo address
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
- When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
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- Spotify Star
- 97 Views
- 3 replies
- 0 likes
- 97 Views
- 3 replies
- 0 likes
can i get a 30-day free trial without putting in a credit or debit card?
i dont have a bank account and i want to have free premium for 30 days
- i dont have a bank account and i want to have free premium for 30 days
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- Spotify Star
- 69 Views
- 1 replies
- 0 likes
- 69 Views
- 1 replies
- 0 likes
Meu plano recorrente foi reembolsado sem minha autorização e não consigo contratá-lo de novo.
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
- Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
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- Spotify Star
- 60 Views
- 1 replies
- 0 likes
- 60 Views
- 1 replies
- 0 likes
Superuser Contribution Can Not join Family Account. Spotify says there are Login Problems.
Hello, I can Login to my Account . I was invited by my father to Join the Family Account under If i follow the invitation and enter my Account Spotify says "Ups Something went wrong. Please try again or Check our Help area.But i could Login to Spoti...
- Hello, I can Login to my Account <sensitive info removed>. I was invited by my father to Join the Family Account under <sensitive info removed> If i follow the invitation and e...
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- Moderator
- 82 Views
- 1 replies
- 0 likes
- 82 Views
- 1 replies
- 0 likes
Cómo puedo cancelar una suscripción
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
- El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
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- Spotify Star
- 58 Views
- 1 replies
- 0 likes
- 58 Views
- 1 replies
- 0 likes
Me cobraron el 10/01/2025 por medio de mi tarjeta debito $16.900
Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
- Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
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- Spotify Star
- 48 Views
- 1 replies
- 0 likes
- 48 Views
- 1 replies
- 0 likes
Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
- What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
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- Visitor
- 18608 Views
- 12 replies
- 1 likes
- 18608 Views
- 12 replies
- 1 likes
Superuser Contribution Changing plans
PlanpremiumCountryUSA My Question or IssueI use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing. (I have until 2026 with my student year it says) How do I switch?
- Plan premium Country USA My Question or Issue I use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing...
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- Moderator
- 62 Views
- 1 replies
- 0 likes
- 62 Views
- 1 replies
- 0 likes
my husband cannot accept the duo invite
I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match. My address on file is the same as his.
- I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match...
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- Spotify Star
- 73 Views
- 1 replies
- 0 likes
- 73 Views
- 1 replies
- 0 likes
Unforgiving Plan changed due to card problem
my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to individual plan. When i communicate with support, they to...
- my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to indivi...
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- Casual Listener
- 65 Views
- 1 replies
- 0 likes
- 65 Views
- 1 replies
- 0 likes
Superuser Contribution I have been charged for Spotify but have free accounts
I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
- I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
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- Moderator
- 88 Views
- 1 replies
- 1 likes
- 88 Views
- 1 replies
- 1 likes
Spotify ads even on Premium
I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m talking about Spotify ads that interrupt the audio c...
- I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m t...
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- Casual Listener
- 143 Views
- 4 replies
- 1 likes
- 143 Views
- 4 replies
- 1 likes
Can’t join duo plan
i have been invited to join a duo plan but I get an error message when entering my address saying the I do not live at the same address as the plan manager, yet we entered the exact same address. What should I do ?
- i have been invited to join a duo plan but I get an error message when entering my address saying the I do not live at the same address as the plan manager, yet we entered the exact same address. Wha...
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- Spotify Star
- 66 Views
- 1 replies
- 1 likes
- 66 Views
- 1 replies
- 1 likes
Reimbursement
I requested the cancellation of the Premium subscription, as I did not know that I would be charged without prior notice before the end of the free period, I canceled the purchase on 04/08/2022 But I still haven't received the refund in my account, I...
- I requested the cancellation of the Premium subscription, as I did not know that I would be charged without prior notice before the end of the free period, I canceled the purchase on 04/08/2022 But I...
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- Casual Listener
- 535 Views
- 2 replies
- 0 likes
- 535 Views
- 2 replies
- 0 likes
opzeggen abonnement
lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
- lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
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- Spotify Star
- 55 Views
- 1 replies
- 0 likes
- 55 Views
- 1 replies
- 0 likes