Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Planchanged from individual plan to student CountryPakistan Device(iPhone 12, HP pavilion)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI just bought the individual plan and then changed it to the student, but I already charged the in...
Bonjour, j'ai eu accumulé des points avec ma carte carburant et j'ai eu un bon de 10€ à valoir ici pour un abonnement personnel et j'ai mis le code pin et ça ne fonctionne pasPlanFree/PremiumCountryBelgiqueDeviceiPhoneOperating System(iOS 10, Android...
Ma fille installe premium sur son téléphone après avoir reçu l'invitation, mais quelques heures après elle repasse en Spotify standard, obligé de lui renvoyer l'invitation !!
je suis pas capable de changer le plan ,je suis prenium solo et je veux le duo .Mais quand je clique pour changer mon forfait il dise Désolé, vous n’êtes pas admissible à ce plan. Voici d’autres façons d’obtenir Premium .Mais il me dise pas les autre...
PlanPremiumCountryUSADeviceiPhone 13Operating SystemMy Question or IssueI have a premium plan for 6 family members. When I go to add my daughter, it kicks her to a BASIC plan. I can't call anyone for help and am ready to ditch this serve. We pay $15....
I was logged out of my original account, and don’t remember any of the account details, expect the username: mattduvHow can I go about delete the original account, so I can only get charged for one.
A convidada do plano Premium Duo pagou a conta e me encaminhou o convite para eu ter acesso novamente mas o Spotify não permite sem eu pagar também a mesma conta.
Every time I enter my address it says payment address not valid, please enter a valid address to continue.
I just got the duo plan and the other person in the plan doesn't have premium, it works just like the free one.
i need to unblock him
Hello, when I click on any of the premium options. I get the following message. "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." I would like to start a Duo premium account.
im from New Zealand so it will be in nzd
Meu plano Duo venceria em junho mas optei por fazer o upgrade Já realizei o pagamento inclusive o mesmo é exibido nos recibos, mas meu plano ainda aparece como Duo.
My payment for the subscription couldn't be completed, is there any issue with the system? In my bank accound thera are enough money for the payment
it keep saying "your payment method and country couldn't match"
Fiz troca do meu plano duo para o família e foi feito a cobrança na hora no dia 11/01/2023 e estou recebendo mensagem que não foi debitado do meu cartão de crédito onde bloqueiam as músicas que quero escutar, como podemos resolver este problema??
Hi good folks - I've a Spotify Premium account in India (ends Dec'23) I recently traveled to EU for some work/travel purpose for a month. Around 14 days into my travel Spotify gave me a notification that my premium account is no longer valid and to u...
i tried logging in again and also deleting it but that didn’t work either
I was suscribe to the classic premium suscrition, ut I cgange for the student one. But now I pay the two of us and I think its an error, or maybe someone's using my credit card but I don't think so...
I want to buy spofity premium but i'm not eglible for the free trail, because I have already used my credit card for another account. I wish to know if i can buy premium without the free trail, because i can't find that option anywhere. Thanks for th...