Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164935 Views
- 110 replies
- 12 likes
- 164935 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18502 Views
- 27 replies
- 4 likes
- 18502 Views
- 27 replies
- 4 likes
Lost access to Hulu
I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?
- I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?&n...
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- Newbie
- 192 Views
- 3 replies
- 0 likes
- 192 Views
- 3 replies
- 0 likes
Superuser Contribution Credit card not being accepted
PlanFree/Premium CountryCanada Operating SystemiPhone 7 - iOS 10 My Question or IssueHey, I have been trying to subscribe for Premium Duo but after I put in my credit card details it says ‘something went wrong’. There’s nothing wrong with the credit ...
- Plan Free/Premium Country Canada Operating System iPhone 7 - iOS 10 My Question or Issue Hey, I have been trying to subscribe for Premium Duo but after I pu...
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- Visitor
- 1278 Views
- 8 replies
- 2 likes
- 1278 Views
- 8 replies
- 2 likes
Superuser Contribution Why can’t I subscribe to the basic plan for $10.99 without audiobooks?
The other week there was an option to subscribe to a basic plan for ad free music, without audiobooks for $10.99. Now the only option I see available is Premium with audiobooks for $11.99.
- The other week there was an option to subscribe to a basic plan for ad free music, without audiobooks for $10.99. Now the only option I see available is Premium with audiobooks for $11.99.
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- Visitor
- 1153 Views
- 5 replies
- 0 likes
- 1153 Views
- 5 replies
- 0 likes
Superuser Contribution charges on Credit card without permission
spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges?
- spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges? ...
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- Visitor
- 19186 Views
- 13 replies
- 2 likes
- 19186 Views
- 13 replies
- 2 likes
¿Hay forma de obtener un reembolso?
El día de hoy se renovó la suscripción de mi plan, la cual fue inicialmente realizada desde la aplicación, sin embargo, yo no quería renovarla. ¿Hay alguna forma de que el dinero sea reembolsado?
- El día de hoy se renovó la suscripción de mi plan, la cual fue inicialmente realizada desde la aplicación, sin embargo, yo no quería renovarla. ¿Hay alguna forma de que el dinero sea reembolsado?
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- Spotify Star
- 12871 Views
- 3 replies
- 0 likes
- 12871 Views
- 3 replies
- 0 likes
Solved!! Any plans to offer Spotify Duo+ Hulu Bundle?
Would love to do Spotify Duo, but not at the expense of losing Hulu bundle...any plans to make a Spotify Duo + Hulu bundle?
- Would love to do Spotify Duo, but not at the expense of losing Hulu bundle...any plans to make a Spotify Duo + Hulu bundle?
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- Visitor
- 7799 Views
- 3 replies
- 1 likes
- 7799 Views
- 3 replies
- 1 likes
spotify family premium is advertised at $4.99/ month. I am paying $19.99 - why
spotify family premium is advertised at $4.99/ month. I am paying $19.99 - why
- spotify family premium is advertised at $4.99/ month. I am paying $19.99 - why
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- Spotify Star
- 117 Views
- 1 replies
- 1 likes
- 117 Views
- 1 replies
- 1 likes
free trial cancelled but want it back
i saw a community post earlier saying i would still have the premium benefits if i cancelled my free trial till the end if the billing date but my account automatically switched to free when i cancelled it, can i get it back?
- i saw a community post earlier saying i would still have the premium benefits if i cancelled my free trial till the end if the billing date but my account automatically switched to free when i cancel...
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- Spotify Star
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have an iphone 13 and I have a Premium individual account. For some reason I was logged out of this and I had t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have an iphone 13 and I hav...
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- Moderator
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution How can i see de emails of my accounts associate in my family plan
PlanPremiumCountryArg Hi,How can i see the emails from my associate accounts in my plan?The only information available i can see is the username. Thanks.
- Plan Premium Country Arg Hi, How can i see the emails from my associate accounts in my plan? The only information available i can see is the username. Thanks. ...
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- Visitor
- 19442 Views
- 19 replies
- 3 likes
- 19442 Views
- 19 replies
- 3 likes
Solved!!Superuser Contribution My Spotify Premium gift card code is invalid
My Spotify Premium gift card code is not valid, I made the purchase of my gift card and when I redeemed it and entered the code it tells me that: Unfortunately, this Premium code does not seem to be valid. Try again or contact the customer service de...
- My Spotify Premium gift card code is not valid, I made the purchase of my gift card and when I redeemed it and entered the code it tells me that: Unfortunately, this Premium code does not seem to be ...
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- Moderator
- 14245 Views
- 8 replies
- 0 likes
- 14245 Views
- 8 replies
- 0 likes
Solved!! Monthly audiobook limit (Germany)
I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly limit is 12 hours in Germany and in other countries i...
- I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly li...
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- Roadie
- 311 Views
- 2 replies
- 0 likes
- 311 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription change loop
PlanPremiumCountryNL DeviceMacbook Pro My Question or IssueIf I try to change my subscription (by going to account and "my subscription" > "change my subscription) It reroutes me back to my main account settings page. This is the case for at least a ...
- Plan Premium Country NL Device Macbook Pro My Question or Issue If I try to change my subscription (by going to account and "my subscription" > "change my subscription) It r...
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- Spotify Star
- 158 Views
- 3 replies
- 0 likes
- 158 Views
- 3 replies
- 0 likes
Superuser Contribution Free 2 months premium for a friend
When I open the refer a friend link, whether from my offer email or from the popup I got in the app itself, it just tells me there was a problem and to try later, this happened the last time I was sent one of these offers too, please can you explain ...
- When I open the refer a friend link, whether from my offer email or from the popup I got in the app itself, it just tells me there was a problem and to try later, this happened the last time I was se...
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- Visitor
- 6052 Views
- 22 replies
- 0 likes
- 6052 Views
- 22 replies
- 0 likes
Duo Premium issues with adds and select music
PlanDuo premium CountryPortugalDeviceiPhoneOperating SystemIosMy Question or IssueHiOn my account, everything works fine, but the other one still gets ads and sometimes doesn't allow music selection. It's quite annoying to pay for something that's no...
- Plan Duo premium Country Portugal Device iPhone Operating System Ios My Question or Issue Hi On my account, everything works fine, but the other one still gets ads and sometim...
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- Spotify Star
- 232 Views
- 3 replies
- 0 likes
- 232 Views
- 3 replies
- 0 likes
Issues with payment
I have subscribed to the annual premium plan, and it will be expiring in 6 months time, so I am trying to renew it, but I am getting an error message saying that I am not eligible for that plan.Why is that the case, and how can I solve it?I am in Ken...
- I have subscribed to the annual premium plan, and it will be expiring in 6 months time, so I am trying to renew it, but I am getting an error message saying that I am not eligible for that plan. Why...
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- Spotify Star
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
Try to get Spotify premium and it keeps going to a page that says This page got tripped up .
Basically I am trying to get spotify premium right now, but keeps going to this page which I think it means it can't load the page right now, but it says 'This page got tripped up', 'there was an error and we coudln't load the page.' How am I meant t...
- Basically I am trying to get spotify premium right now, but keeps going to this page which I think it means it can't load the page right now, but it says 'This page got tripped up', 'there was an err...
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- Spotify Star
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
Premium Subscription is gone
HelloYesterday i bought the subscription where you have 3 months free Spotify premiun and after that you pay 10 Euros.Today I woke up and it was gone.I can show prove that i bought the Plan and I already did the steps to fix this solution.Im from ger...
- Hello Yesterday i bought the subscription where you have 3 months free Spotify premiun and after that you pay 10 Euros.Today I woke up and it was gone.I can show prove that i bought the Plan and I a...
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- Spotify Star
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
upload my songs on spotify
Can i upload my own songs on spotify? I'm already on google play and prs member, i believe if songs are aired, i earn 10p a listen is that correct>?
- Can i upload my own songs on spotify? I'm already on google play and prs member, i believe if songs are aired, i earn 10p a listen is that correct>?
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- Visitor
- 497 Views
- 4 replies
- 0 likes
- 497 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution UPI Autopay charged me but Spotify says payment failed
Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but...
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- Casual Listener
- 681 Views
- 8 replies
- 0 likes
- 681 Views
- 8 replies
- 0 likes