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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

145767 Views

69 replies

10 likes

Premium for Family
  • 145767 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91198 Views

89 replies

4 likes

  • 91198 Views
  • 89 replies
  • 4 likes

I want to change my plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change the plan from individual to for two, but I remembered too late that today I ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...

Billy-J

Spotify Star

56 Views

1 replies

0 likes

  • 56 Views
  • 1 replies
  • 0 likes

Can I pay subscription annually on Spotify in Nigeria

Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks

Visitor

Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks

Chijoy

Visitor

4411 Views

3 replies

1 likes

  • 4411 Views
  • 3 replies
  • 1 likes

Day of payment

My Question or IssueThe problem in cause is that i want to change the day of charge of my subscrition, just want to know if it´s possible without having to finish the account.

Visitor

My Question or Issue The problem in cause is that i want to change the day of charge of my subscrition, just want to know if it´s possible without having to finish the account.

Amay

Spotify Star

46 Views

1 replies

0 likes

  • 46 Views
  • 1 replies
  • 0 likes

CAN SENIORS GET A DISCOUNTED SUBSCRIPTION LIKE THE STUDENTS?

PlanFree/PremiumCountrySingapore Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a senior aged 72 and I listen to music all day long everyday on free Spotify. M...

Visitor

Plan Free/Premium Country Singapore  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Tkd4501154

Visitor

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cancel audiobook add on

PremiumUk I want to cancel my audiobook add on package but the only option I'm seeing is to fully cancel my whole subscription.

Casual Listener

Premium Uk   I want to cancel my audiobook add on package but the only option I'm seeing is to fully cancel my whole subscription.

1231142036

Visitor

1163 Views

9 replies

0 likes

  • 1163 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Payment charged but Spotify is still not premium

Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL, which is odd, since the price of this subscriptio...

Casual Listener

Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL...

Pmlegend

Visitor

4404 Views

12 replies

0 likes

  • 4404 Views
  • 12 replies
  • 0 likes

Can't Renew Spotify Premium Student Subscription

Plan Premium Student Country Egypt Device Redmi Note 12 Pro Operating System Android My Question or Issue I've been trying to renew my premium student subscription for 2 days now but every time I try through the website or app it just sends me to thi...

Newbie

Plan Premium Student Country Egypt Device Redmi Note 12 Pro Operating System Android My Question or Issue I've been trying to renew my premium student subscription for 2 days now bu...

ribezaz

Spotify Star

178 Views

1 replies

1 likes

  • 178 Views
  • 1 replies
  • 1 likes

Superuser Contribution Minha conta premium passou para free. Por que se o pagamento está em dia?

Eu pago pela conta Premium individual e não estou conseguindo acessar. O acesso fica na versão free e eu deixei de acessar as minhas músicas salvas.

Visitor

Eu pago pela conta Premium individual e não estou conseguindo acessar. O acesso fica na versão free e eu deixei de acessar as minhas músicas salvas.

Dessi

Moderator

1582 Views

3 replies

0 likes

  • 1582 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify charged me when I signed up for a 3 months free trial for premium after seeing Instagram ad

PlanSigned up for a 3 months free trial of premium and got charged straight away insteadCountryUkMy Question or IssueI signed up to Spotify Premium after following the link of an Instagram Ad as it stated an offer of 3 months free trial before being ...

Visitor

  Plan Signed up for a 3 months free trial of premium and got charged straight away instead Country Uk My Question or Issue I signed up to Spotify Premium after following the link of an I...

FrancescoF1

Newbie

2004 Views

4 replies

0 likes

  • 2004 Views
  • 4 replies
  • 0 likes

Lossless en Colombia

PlanPremiumCountryColombia (COL)DeviceTodosOperating SystemTodosMy Question or IssueQuiero saber cuándo será lanzada la función lossless en Colombia.

Casual Listener

Plan Premium Country Colombia (COL) Device Todos Operating System Todos My Question or Issue Quiero saber cuándo será lanzada la función lossless en Colombia.

Billy-J

Spotify Star

1100 Views

3 replies

1 likes

  • 1100 Views
  • 3 replies
  • 1 likes

Superuser Contribution Two accounts one gmail

PlanFree/PremiumCountryIndia DeviceSamsung Operating System Android Oreo My Question or Issue I have 1 gmail coount but two accouts created ,in one account I took premium but when i moved out of India just the next day of subscription I cannot login ...

Visitor

  Plan Free/Premium Country India   Device Samsung  Operating System  Android Oreo   My Question or Issue  I have 1 gmail coount but two accouts created...

Vasil

Moderator

59 Views

1 replies

0 likes

  • 59 Views
  • 1 replies
  • 0 likes

Spotify still charging after canceling

PlanFreeCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy card is still being charged after cancelling my premium family plan from August of th...

Visitor

Plan Free Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Marioestanciero

Visitor

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Charged after the 3 month free trial

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Bro,i was charged for the individual plan after the 3 month free trial that started bac...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Tronakb

Casual Listener

2579 Views

4 replies

1 likes

  • 2579 Views
  • 4 replies
  • 1 likes

can not pay

PlanPremiumCountryNigeriaDevicechrome computerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei cannot pay with my gomoney account，why？

Casual Listener

Plan Premium Country Nigeria Device chrome computer Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i cannot pay with my gomoney account，why？

MateusM

Spotify Star

75 Views

1 replies

0 likes

  • 75 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove Hulu from Spotify account

I want to get the Hulu/Max/Disney+ bundle.Max detected that I had a Hulu account already, and redirected to Hulu.My Hulu account is linked to Spotify. Hulu redirected me to Spotify.In my Spotify account, I can't find a way to remove Hulu.At that poin...

Visitor

I want to get the Hulu/Max/Disney+ bundle. Max detected that I had a Hulu account already, and redirected to Hulu. My Hulu account is linked to Spotify. Hulu redirected me to Spotify. In my Spotif...

tmonjar

Casual Listener

3021 Views

7 replies

0 likes

  • 3021 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium User Being Served Ads Constantly, this is unacceptable

PlanPremium My Question or IssueI have been a premium subscriber for years and I am constantly being served advertisements. I pay for premium specifically to AVOID ads. Examples of ads which are being served to me: 1) Spotify Earth Day "Earth's New E...

Regular

Plan Premium   My Question or Issue I have been a premium subscriber for years and I am constantly being served advertisements. I pay for premium specifically to AVOID ads.   Examples...

Bigtrapster

Regular

8009 Views

28 replies

12 likes

  • 8009 Views
  • 28 replies
  • 12 likes

Solved!!Superuser Contribution Return to old plan after payment failure

PlanPremiumCountryUnited States My Question or IssueMy premium account was cancelled because of a payment failure out of my control. I was given no deadline to update the payment, so as I went in today to update it realized I can't return to my old p...

Casual Listener

Plan Premium Country United States   My Question or Issue My premium account was cancelled because of a payment failure out of my control. I was given no deadline to update the payment, so...

Yordan

Moderator

540 Views

4 replies

0 likes

  • 540 Views
  • 4 replies
  • 0 likes

Pagué premium y no tengo el beneficio

Recientemente pagué la suscripción premium dúo usando débito del banco y el pago se procesó correctamente, pero no he recibido ningún beneficio. He intentado iniciar sesión varias veces, y desde otros dispositivos pero no ha funcionado. Necesito ayud...

Newbie

Recientemente pagué la suscripción premium dúo usando débito del banco y el pago se procesó correctamente, pero no he recibido ningún beneficio. He intentado iniciar sesión varias veces, y desde otro...

osornios

Spotify Star

73 Views

1 replies

0 likes

  • 73 Views
  • 1 replies
  • 0 likes