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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129327 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58356 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234190 Views
144 replies
13 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Spotify Star
101 Views
1 replies
0 likes
I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi
I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi
Spotify Star
85 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband and I are travelling permanently and are not in the country that I have my subscri...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My husb...
Spotify Star
121 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
96 Views
1 replies
0 likes
if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops!Also the chat support is annoying and you should be able to speak to a real person!
if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops! Also the chat support is annoying and you should be able to spea...
Moderator
103 Views
1 replies
1 likes
Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund. My Spotify account email: [**bleep**] Payment method: Kaspi card Thank you fo...
Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund. My Sp...
Moderator
118 Views
3 replies
0 likes
PlanPremium DuoCountrySouth KoreaDeviceiPhone 16Operating SystemiOS 18 My Question or IssueI was using the Duo plan, but my credit card expired, so the payment failed. I made a new payment with a different card on October 21, 2025, but it’s still sho...
Plan Premium Duo Country South Korea Device iPhone 16 Operating System iOS 18 My Question or Issue I was using the Duo plan, but my credit card expired, so the payment failed. I made...
Spotify Star
104 Views
1 replies
0 likes
PlanFree/PremiumCountrysouth koreaDeviceGalaxy 23 +Operating System(iOS 10, Android Oreo, Windows 10,etc.)androidMy Question or IssueMy free subscription ended today, November 23rd. It was automatically charged, but I haven't used the music streaming...
Plan Free/Premium Country south korea Device Galaxy 23 + Operating System (iOS 10, Android Oreo, Windows 10,etc.) android My Question or Issue My free subscription ended today, Novembe...
Spotify Star
521 Views
1 replies
0 likes
PlanPremium DuoCountryFrance Device(iPhone 16 & Iphone 13Operating System(iOS .) My Question or IssueI bought a Premium Duo and I share it with my sun.A the same time (My sun on his mobile, and me on mine) we cannot listen different music.I see his a...
Plan Premium Duo Country France Device (iPhone 16 & Iphone 13 Operating System (iOS .) My Question or Issue I bought a Premium Duo and I share it with my sun. A the same t...
Spotify Star
500 Views
1 replies
0 likes
PlanFreeCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy card is still being charged after cancelling my premium family plan from August of th...
Plan Free Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
100 Views
1 replies
0 likes
CountryUSA My Question or Issue I recently changed from family basic to family premium, but found I was not interested in audio books. There was one warning when I made that change that it was a one way trip. Now, basic is no longer listed as an opti...
Country USA My Question or Issue I recently changed from family basic to family premium, but found I was not interested in audio books. There was one warning when I made that chang...
Spotify Star
133 Views
1 replies
0 likes
PlanPremium - DuoCountry Device(Samsung Galaxy S25 Ultra)Operating System(Android) My Question or IssueI cannot add address on my Duo Account. I am already upgraded from Premium and want to add someone to it. I, the account holder, cannot add my acco...
Plan Premium - Duo Country Device (Samsung Galaxy S25 Ultra) Operating System (Android) My Question or Issue I cannot add address on my Duo Account. I am already upgraded from...
Spotify Star
90 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice Macbook Air 2017Operating SystemmacOS monteray My Question or IssueI cant see the offer in this account but for other accounts it is visible, why?
Plan Free/Premium Country India Device Macbook Air 2017 Operating System macOS monteray My Question or Issue I cant see the offer in this account but for other accounts it is v...
Spotify Star
2048 Views
4 replies
0 likes
my monthly renewal for Spotify has A- Star Coaching as the payee- I think this is fraud?Has anyone else had this? Please advise how I can report this. Thanks
my monthly renewal for Spotify has A- Star Coaching as the payee- I think this is fraud? Has anyone else had this? Please advise how I can report this. Thanks
Spotify Star
91 Views
1 replies
0 likes
And I dont see the email they're supposed to have sent me to cancel itPlanPremiumCountryUSDevice Samsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
And I dont see the email they're supposed to have sent me to cancel it Plan Premium Country US Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Star
82 Views
1 replies
0 likes
I can't see the option for using this coupon
I can't see the option for using this coupon
Spotify Star
108 Views
1 replies
0 likes
no puedo agregar a la cuenta familiar a otro miembro esto usando una nueva cuenta nueva sin haber estado en una plan de spotify
no puedo agregar a la cuenta familiar a otro miembro esto usando una nueva cuenta nueva sin haber estado en una plan de spotify
Spotify Star
92 Views
1 replies
0 likes
Hello. I have a problem with my plan. I subscribed to Duo a few months ago, and they're still charging me the PREMIUM INDIVIDUAL plan. It's worth noting that they're also charging me as a Duo plan, not an individual plan. Please help me.
Hello. I have a problem with my plan. I subscribed to Duo a few months ago, and they're still charging me the PREMIUM INDIVIDUAL plan. It's worth noting that they're also charging me as a Duo plan, n...
Moderator
129 Views
1 replies
0 likes
Hello, why can't i link my gcash to avail the student promo
Hello, why can't i link my gcash to avail the student promo
Moderator
126 Views
1 replies
0 likes
Plan Premium Country USA Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home. My Question or Issue Recently left my spouses duo plan so I could start my own and become the plan manager so I can get...
Plan Premium Country USA Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home. My Question or Issue Recently le...
Visitor
373 Views
5 replies
0 likes
