Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173528 Views
- 114 replies
- 12 likes
- 173528 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19310 Views
- 27 replies
- 4 likes
- 19310 Views
- 27 replies
- 4 likes
Superuser Contribution Mi suscripción de Spotify Premium se canceló de la nada.
Buenas noches. Tengo un pequeño problema, y es que, de un día a otro, mi suscripción de Spotify Premium que obtuve a través de Microsoft Rewards (la de 3 meses) fue cancelada de la nada, y ahora estoy de vuelta al plan básico. Cabe decir que hasta ay...
- Buenas noches. Tengo un pequeño problema, y es que, de un día a otro, mi suscripción de Spotify Premium que obtuve a través de Microsoft Rewards (la de 3 meses) fue cancelada de la nada, y ahora esto...
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- Visitor
- 1523 Views
- 4 replies
- 0 likes
- 1523 Views
- 4 replies
- 0 likes
Solved!! Why did they charge me for the trial period?
yesterday I signed up for Spotify premium, it was a free trial subscription for 3 months, nowhere was it written that they would withdraw money from me now. but also yesterday money was withdrawn from my account. how should I understand this? After a...
- yesterday I signed up for Spotify premium, it was a free trial subscription for 3 months, nowhere was it written that they would withdraw money from me now. but also yesterday money was withd...
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- Newbie
- 2774 Views
- 9 replies
- 0 likes
- 2774 Views
- 9 replies
- 0 likes
My premium payment is paid already but my spotify acc is saying to pay again
I paid for my premium plan and it even got detected from my bank but still my spotify account is saying i need to pay again otherwise my account will be cancelled. PlanPremiumCountryGeorgia, Tbilisi Device(Samsung Galaxy A34)Operating System(Android)...
- I paid for my premium plan and it even got detected from my bank but still my spotify account is saying i need to pay again otherwise my account will be cancelled. Plan Premium Country Geor...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Superuser Contribution Plan will renewal at 1970-01-01?
I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
- I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
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- Moderator
- 1381 Views
- 4 replies
- 0 likes
- 1381 Views
- 4 replies
- 0 likes
Can’t access premium
Paid for premium but isn't working None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry au Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...
- Paid for premium but isn't working None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country au ...
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Ads inside the podcasts is abusive, disappointed and unpleasant.
PlanPremiumCountryCanadaDevice Samsung Galaxy S24Operating SystemAndroid My Question or Issue
- Plan Premium Country Canada Device Samsung Galaxy S24 Operating System Android My Question or Issue
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- Spotify Star
- 84 Views
- 1 replies
- 0 likes
- 84 Views
- 1 replies
- 0 likes
Premium Sign Up
I think this company is scamming people by taking their information and storing into the system and saying people have signed for premium but they haven’t. The promotion for free premium for 3 months is false and that’s how they’re getting our inform...
- I think this company is scamming people by taking their information and storing into the system and saying people have signed for premium but they haven’t. The promotion for free premium for 3 months...
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- Spotify Star
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
Ads with premium
PlanPremiumCountryNorway DeviceSamsung S21Operating SystemAndroid My Question or IssueI've had premium for years with no issues, now I have started getting 20 second ads between podcast episodes? Its not the usual ads that are part of the podcast epi...
- Plan Premium Country Norway Device Samsung S21 Operating System Android My Question or Issue I've had premium for years with no issues, now I have started getting 20 second...
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- Casual Listener
- 1170 Views
- 4 replies
- 1 likes
- 1170 Views
- 4 replies
- 1 likes
premium
the payment went out of my card but the spotify app is still saying the payment failed.
- the payment went out of my card but the spotify app is still saying the payment failed.
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- Spotify Star
- 728 Views
- 5 replies
- 0 likes
- 728 Views
- 5 replies
- 0 likes
Superuser Contribution REDEEMING GIFT CARD on Premium Duo
PlanPremium DupCountryCanada My Question or IssueIs there ANYONE there who can HELP REDEEM a $30 gift card for my Premium Duo?! I received one and ASSUMED I can use it as CREDIT on my account, but it doesn't let me. Support says "it cannot be combine...
- Plan Premium Dup Country Canada My Question or Issue Is there ANYONE there who can HELP REDEEM a $30 gift card for my Premium Duo?! I received one and ASSUMED I can use it as CREDIT on m...
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- Newbie
- 20859 Views
- 15 replies
- 18 likes
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Premium Duo Gift Card
- 20859 Views
- 15 replies
- 18 likes
I want to switch from paying with google play to a credit card
I can't find a way to unlink my spotify account to google play - how do I go about switching payment methods?
- I can't find a way to unlink my spotify account to google play - how do I go about switching payment methods?
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Re: My one account was debited 3 times this month on 3 different dates.??
Spotify took money from my account but didn't update my plan
- Spotify took money from my account but didn't update my plan
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- Spotify Star
- 95 Views
- 1 replies
- 0 likes
- 95 Views
- 1 replies
- 0 likes
2months of premium at discounted price
I was offered 2 months of premium through the app for 8.99 but my account was charged the standard premium fee of 18.99 why is thisPlanFree/PremiumCountryNEW ZEALANDDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, And...
- I was offered 2 months of premium through the app for 8.99 but my account was charged the standard premium fee of 18.99 why is this Plan Free/Premium Country NEW ZEALAND Device (iPhone 8, Samsu...
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Can't get premium
I downloaded spotify for my new iphone and they gave me a free month without knowing. And after that month I wanted to get premium. But they don't give me that. And the spotify says If we purchase it they give us 3 month free. But kinda unfair. Becau...
- I downloaded spotify for my new iphone and they gave me a free month without knowing. And after that month I wanted to get premium. But they don't give me that. And the spotify says If we purchase it...
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Superuser Contribution Recurring payment issues following an online fraud
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll of my accounts have been frozen whilst I am issued with new cards following a phishing on...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All of ...
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- Moderator
- 77 Views
- 1 replies
- 0 likes
- 77 Views
- 1 replies
- 0 likes
Military Membership
There are 76 million students in this country that are offered a discount for Spotify.Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, but not a Military discount. What gives Spotify? I have seen pos...
- There are 76 million students in this country that are offered a discount for Spotify. Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, bu...
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- Casual Listener
- 29070 Views
- 12 replies
- 17 likes
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active militarydiscountmilitary
- 29070 Views
- 12 replies
- 17 likes
Żabka free trial Spotify premium
So i got 3 months of free Spotify premium and when i got it to The payment site it says that i don't have enough money to get the trial when it's free
- So i got 3 months of free Spotify premium and when i got it to The payment site it says that i don't have enough money to get the trial when it's free
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- Spotify Star
- 151 Views
- 3 replies
- 0 likes
- 151 Views
- 3 replies
- 0 likes
I want to switch to duo
i got charged on the 1st of may for Spotify premium individual and I want to switch to duo. Will I have to pay again even though I already paid today?
- i got charged on the 1st of may for Spotify premium individual and I want to switch to duo. Will I have to pay again even though I already paid today?
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- Spotify Star
- 701 Views
- 1 replies
- 0 likes
- 701 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution subscription still free even after paying for premium
yesterday i gave money-1189 for individual premium pack. however it is still showing free. CountryINDIADevice(iPhone 15 plus)Operating System(iOS 18.1.1) My Question or Issueyesterday i gave money-1189 for individual premium pack. however it is still...
- yesterday i gave money-1189 for individual premium pack. however it is still showing free. Country INDIA Device (iPhone 15 plus) Operating System (iOS 18.1.1) My Question...
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- Casual Listener
- 247 Views
- 5 replies
- 2 likes
- 247 Views
- 5 replies
- 2 likes
Payment won’t go through
PlanPremiumCountryBelgiumDeviceIphone 13miniOperating System My Question or Issue I wanted to switch from a premium duo to a single account. I paid, but it didn’t get through. In my bank account it says “on reservation” and in my spotify app, i get t...
- Plan Premium Country Belgium Device Iphone 13mini Operating System My Question or Issue I wanted to switch from a premium duo to a single account. I paid, but ...
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- Spotify Star
- 96 Views
- 1 replies
- 0 likes
- 96 Views
- 1 replies
- 0 likes