Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186602 Views
- 118 replies
- 12 likes
- 186602 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21175 Views
- 28 replies
- 4 likes
- 21175 Views
- 28 replies
- 4 likes
Issue with the student premium
I had a student premium and the amount got debit few hours back but it’s showing to downgrade the account to free even i purchased a premium
- I had a student premium and the amount got debit few hours back but it’s showing to downgrade the account to free even i purchased a premium
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- Spotify Star
- 167 Views
- 1 replies
- 1 likes
- 167 Views
- 1 replies
- 1 likes
se hizo mi cobro de mensualidad y hoy no tengo spotify premium, que paso?
hice mi pago el , me llego el recibo al correo y hoy ya no tengo spotify premium, que paso ahí?
- hice mi pago el <snip - Moderator edit>, me llego el recibo al correo y hoy ya no tengo spotify premium, que paso ahí? 🤡
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Payment done but not got subscription
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
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- Spotify Star
- 204 Views
- 3 replies
- 0 likes
- 204 Views
- 3 replies
- 0 likes
My studet plan is paused and is a free plan nowwhich ive 1 more month left
I have student plan that goes for 2 months for 59. It is now showing as plan is paused and is back to free plan where i get usual ads. As it showed up today as one month since the last payment, and I have one more month left and Spotify are just show...
- I have student plan that goes for 2 months for 59. It is now showing as plan is paused and is back to free plan where i get usual ads. As it showed up today as one month since the last payment, and ...
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- Spotify Star
- 106 Views
- 1 replies
- 1 likes
- 106 Views
- 1 replies
- 1 likes
paid for the Premium Duo plan, and the money has been debited. No progress
Hi, I paid for the Premium Duo plan, and the money has been debited from my account. But my Spotify account still shows "awaiting payment" and the subscription hasn't started. Please help me resolve this. I can share the transaction details if needed...
- Hi, I paid for the Premium Duo plan, and the money has been debited from my account. But my Spotify account still shows "awaiting payment" and the subscription hasn't started. Please help me resolve ...
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- Spotify Star
- 110 Views
- 1 replies
- 0 likes
- 110 Views
- 1 replies
- 0 likes
How do I move my account from being billed by Vodafone to billed directly to me.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Payment failed
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...
- You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. ...
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- Visitor
- 4463 Views
- 10 replies
- 1 likes
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AccountOtherPremiumSubscription
- 4463 Views
- 10 replies
- 1 likes
I am being double billed. Please help
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 127 Views
- 7 replies
- 0 likes
- 127 Views
- 7 replies
- 0 likes
Superuser Contribution i can’t purchase premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution cannot use my crypto.com Visa card
Hallo, i am currently a subscriber to Spotify family plan.Problem is that recently i received a visa from crypto.com that comes with a monthly compensation as soon as i pay Spotify with their card.The problem is the (well known) card doesn't match th...
- Hallo, i am currently a subscriber to Spotify family plan. Problem is that recently i received a visa from crypto.com that comes with a monthly compensation as soon as i pay Spotify with their card....
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- Visitor
- 46072 Views
- 56 replies
- 11 likes
- 46072 Views
- 56 replies
- 11 likes
Solved!!Superuser Contribution Being Charged But Didn't Sign Up
I'm seeing Spotify charges on my Credit Card statements but I did NOT sign up. The charges start immediately after the free trial through my phone company expired. My records and the phone company's records show that I cancelled before the deadline. ...
- I'm seeing Spotify charges on my Credit Card statements but I did NOT sign up. The charges start immediately after the free trial through my phone company expired. My records and the phone company's ...
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- Visitor
- 8610 Views
- 6 replies
- 0 likes
- 8610 Views
- 6 replies
- 0 likes
Superuser Contribution Upcoming charge monthly even though i bought the 8.99 deal for 3 months
Plan/PremiumCountryLithuaniaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn revolute it says upcoming charge spotify June 12th when on spotify is says the nrxt ch...
- Plan /Premium Country Lithuania Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On revol...
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- Moderator
- 147 Views
- 3 replies
- 0 likes
- 147 Views
- 3 replies
- 0 likes
Superuser Contribution Can someone explain me how does the play of rupees 59 for 3 months works and how much I have to pay
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 17756 Views
- 21 replies
- 0 likes
- 17756 Views
- 21 replies
- 0 likes
Do I need a second account to use my Duo Subscription?
I purchased the Duo subscription because when my wife is in the car listening to Spotify, I want to also be able to listen at home. All the play lists are on my account and the car is logged in with my account. Can my account be used at home at the s...
- I purchased the Duo subscription because when my wife is in the car listening to Spotify, I want to also be able to listen at home. All the play lists are on my account and the car is logged...
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- Spotify Star
- 240 Views
- 3 replies
- 0 likes
- 240 Views
- 3 replies
- 0 likes
Superuser Contribution Additional charges
PlanFamily PremiumCountryIrelandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am being charged €7.54 in addition to the 19.99 family membership and I don't know...
- Plan Family Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
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- Moderator
- 97 Views
- 1 replies
- 0 likes
- 97 Views
- 1 replies
- 0 likes
Probleme Website Premium Duo Account umstellen auf Premium Family
Wenn ich mich auf der Website von Spotify anmelde, und dann auf "Abo ändern" klicke, gelange ich einfach nur wieder ins Hauptmenü. Ich kann kein kein anderes Abo auswählen. Weder auf der Website über Laptop, noch am Handy. Wenn ich auf "Abo kündigen"...
- Wenn ich mich auf der Website von Spotify anmelde, und dann auf "Abo ändern" klicke, gelange ich einfach nur wieder ins Hauptmenü. Ich kann kein kein anderes Abo auswählen. Weder auf der Website über...
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- Spotify Star
- 89 Views
- 1 replies
- 0 likes
- 89 Views
- 1 replies
- 0 likes
Cobro por el servicio mensual en dolares. Porque?
Me llega el informe del banco del pago a Spotify en pesos pero cuando recibo el resumen de la tarjeta esta en dolares porque ???
- Me llega el informe del banco del pago a Spotify en pesos pero cuando recibo el resumen de la tarjeta esta en dolares porque ???
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
How do I purchase an online gift subscription for someone in another country? No luck with paypal
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Newbie
- 425 Views
- 2 replies
- 0 likes
- 425 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution My Spotify premium code from Microsoft rewards won't work. Any tips?
I just got what I am pretty sure is the code from Microsoft rewards, I went to spotify's redemption page to enter it and.. invalid? I've looked at spotify's help pages and can't find anything helpful. Please help
- I just got what I am pretty sure is the code from Microsoft rewards, I went to spotify's redemption page to enter it and.. invalid? I've looked at spotify's help pages and can't find anything helpful...
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- Not applicable
- 30557 Views
- 38 replies
- 1 likes
- 30557 Views
- 38 replies
- 1 likes
Subscription issue
PlanFree/PremiumCountry DeviceSamsung Galaxy 14 5g My Question or Issue i got subscription a week ago nd today spotify is showing free account whyy ...????I paid the amount a week ago
- Plan Free/Premium Country Device Samsung Galaxy 14 5g My Question or Issue i got subscription a week ago nd today spotify is showing free account whyy ...????I paid the a...
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- Spotify Star
- 120 Views
- 1 replies
- 1 likes
- 120 Views
- 1 replies
- 1 likes