Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110241 Views
- 71 replies
- 9 likes
- 110241 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13485 Views
- 26 replies
- 2 likes
- 13485 Views
- 26 replies
- 2 likes
Separate Wrapped for Duo accounts
PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust a quick question for anyone using the Premium Duo subscription - do the two accounts ...
- Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just a qu...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Plan showing 59rs for 3 months when am paying its showing 119rs
Premium individual showing price 59rs for 3 months but when am going to pay for this plan the price reflect in my UPI is 119rs
- Premium individual showing price 59rs for 3 months but when am going to pay for this plan the price reflect in my UPI is 119rs
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- Visitor
- 588 Views
- 2 replies
- 0 likes
- 588 Views
- 2 replies
- 0 likes
Tried to Renew Hulu Spotify :(
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to renew my Spotify Hulu account because the card attached was expired, it was origi...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wante...
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- Spotify Star
- 31 Views
- 1 replies
- 0 likes
- 31 Views
- 1 replies
- 0 likes
what does ‘Spotify limited’ mean on my bank account?
i might be tweaking but i bought Spotify premium today, and on my banking, it says ‘Spotify Limited’.does this mean it will end? thank you PlanPremiumCountryEnglandDeviceiPhone 15Operating SystemiOS 18
- i might be tweaking but i bought Spotify premium today, and on my banking, it says ‘Spotify Limited’. does this mean it will end? thank you 🙂 Plan Premium Country England Device iPhone 15 Op...
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- Spotify Star
- 61 Views
- 1 replies
- 0 likes
- 61 Views
- 1 replies
- 0 likes
Unable to Make Payments via Grameenphone and Card in Bangladesh
I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though my sim it gives me the OTP but after that all I get...
- I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though ...
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- Visitor
- 528 Views
- 6 replies
- 1 likes
- 528 Views
- 6 replies
- 1 likes
premium free trial got canceled
hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support but they said that they can't share more informatio...
- hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support ...
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- Not applicable
- 461 Views
- 4 replies
- 0 likes
- 461 Views
- 4 replies
- 0 likes
Superuser Contribution recuperar pin tarjeta regalo
la tarjeta no tiene para rascar, y tampoco encuentro el ticket de compra, y me gustaria recuperar mi pin, ya que tengo todavia 4 tarjetas regalo
- la tarjeta no tiene para rascar, y tampoco encuentro el ticket de compra, y me gustaria recuperar mi pin, ya que tengo todavia 4 tarjetas regalo
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- Moderator
- 85 Views
- 1 replies
- 0 likes
- 85 Views
- 1 replies
- 0 likes
how can I buy premium duo for my kids?
I want to buy spotify premium duo for my two Kids, I am not interested to make an account for myself, i just need to pay for it. how can I buy this?
- I want to buy spotify premium duo for my two Kids, I am not interested to make an account for myself, i just need to pay for it. how can I buy this?
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- Spotify Star
- 145 Views
- 3 replies
- 0 likes
- 145 Views
- 3 replies
- 0 likes
Superuser Contribution I need a refund
I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
- I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
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- Newbie
- 1366 Views
- 5 replies
- 0 likes
- 1366 Views
- 5 replies
- 0 likes
Feeling Duped by Family Plan with Audiobooks
Hello, I'm the plan manager for my family, and I think my account was automatically moved from the basic family plan to the audiobook family plan at some point. Now when I try to downgrade to the basic family plan again, it tells me I'm not eligible....
- Hello, I'm the plan manager for my family, and I think my account was automatically moved from the basic family plan to the audiobook family plan at some point. Now when I try to downgrade t...
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- Spotify Star
- 82 Views
- 1 replies
- 0 likes
- 82 Views
- 1 replies
- 0 likes
Superuser Contribution Por qué tengo que pagar 1,01 para 3 meses gratis?
Me pone que tengo que pagar 1,01 cada 30 días hasta diciembre de 2025 cuando la oferta es de 3 meses gratis de premium
- Me pone que tengo que pagar 1,01 cada 30 días hasta diciembre de 2025 cuando la oferta es de 3 meses gratis de premium
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- Moderator
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium does not work even though I have paid my subscription
PlanPremiumThe Netherlands DeviceSAmsung galaxy S7 edge My Question or Issue Ive got spotify premium from november 2017. I pay my monthly bill, but since today it says i only got Spotify free. I checked my bankaccount and my montly contribution has b...
- Plan Premium The Netherlands Device SAmsung galaxy S7 edge My Question or Issue Ive got spotify premium from november 2017. I pay my monthly bill, but since toda...
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- Visitor
- 59388 Views
- 25 replies
- 6 likes
- 59388 Views
- 25 replies
- 6 likes
Has the yearly plan been removed?
I am a Spotify Premium user. I want to buy the yearly plan again but I don't see it among the plans. I don't want money to be withdrawn from my credit card every month. Let's pay whatever the price is for 1 year, otherwise I don't think I'll buy it.
- I am a Spotify Premium user. I want to buy the yearly plan again but I don't see it among the plans. I don't want money to be withdrawn from my credit card every month. Let's pay whatever the price i...
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- Not applicable
- 362 Views
- 2 replies
- 1 likes
- 362 Views
- 2 replies
- 1 likes
Canvas Moldova
WHY DOESN'T CANVAS WORK IN MOLDOVA, I AM DISAPPOINTED, I BOUGHT PREMIUM SPECIFICALLY FOR THIS, WHY DOESN'T SUCH A SIMPLE AND HARMLESS THING WORK IN MY COUNTRY
- WHY DOESN'T CANVAS WORK IN MOLDOVA, I AM DISAPPOINTED, I BOUGHT PREMIUM SPECIFICALLY FOR THIS, WHY DOESN'T SUCH A SIMPLE AND HARMLESS THING WORK IN MY COUNTRY
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
What email is attached to my account?
PlanPremiumCountryUSADeviceSamsung Galaxy 24 UltraOperating System My Question or IssueI cannot locate the account that is being billed for Premium. I need to find out the email that is being billed, please.
- Plan Premium Country USA Device Samsung Galaxy 24 Ultra Operating System My Question or Issue I cannot locate the account that is being billed for Premium. I need to find out the emai...
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- Spotify Star
- 56 Views
- 1 replies
- 0 likes
- 56 Views
- 1 replies
- 0 likes
Can’t pay for top up hours
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or issue trying to buy too up hrs but won’t let me continue to check out, why?
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or issue trying...
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- Spotify Star
- 29 Views
- 1 replies
- 0 likes
- 29 Views
- 1 replies
- 0 likes
Superuser Contribution Will I lose my free premium trial if I cancel it early?
PlanPremiumCountryUnited StatesDeviceAnyOperating SystemAny My Question or IssueIf I click on the cancel premium button to cancel any charges that would be made when my free premium ends, it says that it'll be cancelled today. I just got it, and I do...
- Plan Premium Country United States Device Any Operating System Any My Question or Issue If I click on the cancel premium button to cancel any charges that would be made when my free ...
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- Visitor
- 39906 Views
- 18 replies
- 0 likes
- 39906 Views
- 18 replies
- 0 likes
Paguei o plano individual via pix e não consegui usar
Fiz o pagamento do plano individual via pix e até agora não consta pago
- Fiz o pagamento do plano individual via pix e até agora não consta pago
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- Spotify Star
- 45 Views
- 1 replies
- 0 likes
- 45 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription not working
Hello, I purchased Spotify Premium for 3 months, and the payment was successfully charged to my card. However, the premium subscription has not been activated on my account. The email linked to my Spotify account is **bleep**. Please help me resolve ...
- Hello, I purchased Spotify Premium for 3 months, and the payment was successfully charged to my card. However, the premium subscription has not been activated on my account. The email li...
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- Moderator
- 106 Views
- 1 replies
- 1 likes
- 106 Views
- 1 replies
- 1 likes
Superuser Contribution My payment was done and money transferred but premium not reflecting
I paid for 3 months premium and the money was deducted but I am unable to avail premium services. My order ID is [moderator edit]
- I paid for 3 months premium and the money was deducted but I am unable to avail premium services. My order ID is [moderator edit]
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- Visitor
- 236 Views
- 3 replies
- 1 likes
- 236 Views
- 3 replies
- 1 likes