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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69825 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133954 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71707 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254915 Views
156 replies
13 likes
I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was labeled as a "Sponsored recommendation".I pay Spotif...
I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was l...
Newbie
17264 Views
13 replies
7 likes
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because my account is no longer working. I was traveling and wante...
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because...
Moderator
223 Views
1 replies
0 likes
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narrative. Don't mix in any other songs no matter how ap...
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narra...
Visitor
935 Views
5 replies
0 likes
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spotify's UX unfriendly to high-paying family premium users who...
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spo...
67 Views
0 replies
0 likes
PlanFamily PremiumCountrySpain DeviceGoogle Pixel 4A, Macbook Pro 2020Operating SystemAndroid 11, MacOS Catalina My Question or IssueSince some weeks ago, I am receiving an error message saying that the payment with the credit card was not possible.I...
Plan Family Premium Country Spain Device Google Pixel 4A, Macbook Pro 2020 Operating System Android 11, MacOS Catalina My Question or Issue Since some weeks ago, I am receivi...
Newbie
1186 Views
6 replies
4 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Newbie
298 Views
2 replies
1 likes
PlanPremiumCountryAustralia moving to Ireland My Question or IssueI am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription. I have a Wise card in order to have a card in Euros here in Irelan...
Plan Premium Country Australia moving to Ireland My Question or Issue I am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription...
Casual Listener
3226 Views
6 replies
2 likes
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
Moderator
4350 Views
5 replies
0 likes
I can't find this options, i can only find payment by card, pay pal or carrier
I can't find this options, i can only find payment by card, pay pal or carrier
Visitor
9389 Views
3 replies
0 likes
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
Visitor
10326 Views
36 replies
1 likes
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating the trial months, so that after the trial period ends, the balance is...
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating ...
Spotify Star
280 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice-Operating System- My Question or Issueso the thing is I forgot to check my account's balance, the payment failed, I rushed to make my balance eligible again, then spotify asked me to add another payment methodActuall...
Plan Premium Country Indonesia Device - Operating System - My Question or Issue so the thing is I forgot to check my account's balance, the payment failed, I rushed to make my ...
Moderator
964 Views
5 replies
0 likes
I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.
I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.
Casual Listener
2063 Views
8 replies
6 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
130 Views
1 replies
0 likes
PlanPremium DuoCountryGermanyDevice(iPhone XR, Samsung 10e, Windows PC)Operating System(latest mobile Versions, Windows 11)My Question or IssueMy wife and me have a Premium Duo subscription. I´m the plan manager.When my wife trys to request audiobook...
Plan Premium Duo Country Germany Device (iPhone XR, Samsung 10e, Windows PC) Operating System (latest mobile Versions, Windows 11) My Question or Issue My wife and me have a Premium Duo ...
Spotify Star
259 Views
1 replies
1 likes
PlanPremium Duo CountryUSA My Question or IssueI've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do when I click the link, the promo pricing does not show up and instead it only offer...
Plan Premium Duo Country USA My Question or Issue I've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do ...
Casual Listener
352 Views
5 replies
0 likes
PlanDuo/PremiumCountryEgyptDeviceIPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy monthly payment failed. I checked, there is enough money on a card and it’s working. When I was trying to update my payment ...
Plan Duo/Premium Country Egypt Device IPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My monthly payment failed. I checked, there is...
Newbie
21151 Views
17 replies
1 likes
I was charged on the 12th for the month of July for my individual premium account and Spotify is attempting to charge me again on the 17th of July for the same thing
I was charged on the 12th for the month of July for my individual premium account and Spotify is attempting to charge me again on the 17th of July for the same thing
Visitor
2664 Views
14 replies
0 likes
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Visitor
2736 Views
6 replies
0 likes
PlanPremium with Hulu+ (with ad)CountryUSA DevicePixel 6Operating System My Question or IssueI have an individual premium account with hulu for $11.99 monthly. I want to upgrade to Duo to add my sister. Is it possible to do while also keeping the Hul...
Plan Premium with Hulu+ (with ad) Country USA Device Pixel 6 Operating System My Question or Issue I have an individual premium account with hulu for $11.99 monthly. I...
Casual Listener
354 Views
2 replies
0 likes
