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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128394 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56253 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
230771 Views
143 replies
13 likes
PlanPremiumCountryCanada My Question or IssueHello all, I've just been charged 134,77 CAN $ for audiobooks, even though I'm the primary beneficiary of my Premium account. I've learned today that I have a limited amount of hours per month, but I don't...
Plan Premium Country Canada My Question or Issue Hello all, I've just been charged 134,77 CAN $ for audiobooks, even though I'm the primary beneficiary of my Premium acco...
Moderator
89 Views
1 replies
0 likes
I bought a spotify premium subscription and later on it charged me. I already payed for it and I cancelled my subscription. I don’t see it on my list of subscriptions anymore so I thought I was good. Then next thing you know Spotify is charging me 12...
I bought a spotify premium subscription and later on it charged me. I already payed for it and I cancelled my subscription. I don’t see it on my list of subscriptions anymore so I thought I w...
Spotify Star
120 Views
1 replies
0 likes
Hola soy nuevo en Spotify y cuando pongo la tarjeta para poner el plan de Spotify premium gratis durante tres meses no me deja me dice ya obtuviste este plan
Hola soy nuevo en Spotify y cuando pongo la tarjeta para poner el plan de Spotify premium gratis durante tres meses no me deja me dice ya obtuviste este plan
Spotify Star
101 Views
1 replies
0 likes
Is it factual information that if i buy an audiobook as a premium member and that book is over 15 hrs of listening time that I HAVE TO PAY MORE MONEY TO FINISHING THE FLUBBING BOOK UHHH WhUTT WhY!? Love, Spotify, been a customer since i’m like 15 I’m...
Is it factual information that if i buy an audiobook as a premium member and that book is over 15 hrs of listening time that I HAVE TO PAY MORE MONEY TO FINISHING THE FLUBBING BOOK UHHH WhUTT WhY!? L...
111 Views
0 replies
0 likes
¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?
¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?
Spotify Star
94 Views
1 replies
0 likes
PlanFamily PremiumCountryUSADeviceIphone 16 Pro Max Plus Operating SystemiOS 18.5My Question or IssueThis morning before I made my payment. I had a 3 Months Free Gift Link for a User who hadn’t used Premium Before. I didn’t click or save the link be...
Plan Family Premium Country USA Device Iphone 16 Pro Max Plus Operating System iOS 18.5 My Question or Issue This morning before I made my payment. I had a 3 Months Free Gift Li...
Spotify Star
129 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to pay my Spotify student premiums couple of days early as my I’m changing payment cards. Can I do this?
Plan Premium Country Usa Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to pay my Spotify student premiums couple of days ear...
Regular
165 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
106 Views
1 replies
0 likes
PlanStudentCountryEgyptDeviceOppo A9 2020Operating SystemAndroid & Windows 10 My Question or IssueI was trying the whole day to complete my payment for the subscription and changed the payment method from my card to payment with the mobile carrier an...
Plan Student Country Egypt Device Oppo A9 2020 Operating System Android & Windows 10 My Question or Issue I was trying the whole day to complete my payment for the subscription a...
Spotify Star
375 Views
1 replies
0 likes
PlanFamily PremiumCountryEnglandMy Question or IssueIs the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are missing out on the perks of Spotify Premium. We otherwise are ...
Plan Family Premium Country England My Question or Issue Is the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are m...
Spotify Star
506 Views
1 replies
0 likes
Plan PremiumCountrySouth AfricaDeviceiPhone 16 proOperating System16.2 My Question or IssueI am a Spotify Premium subscriber based in South Africa. According to Spotify’s own support page (“Podcasts and shows” – https://support.spotify.com/us/article...
Plan Premium Country South Africa Device iPhone 16 pro Operating System 16.2 My Question or Issue I am a Spotify Premium subscriber based in South Africa. According to...
764 Views
0 replies
0 likes
Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual manera volví al plan gratisPlanFree/Premium
Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual ma...
Spotify Star
781 Views
1 replies
0 likes
I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. All i have found is that you need the corresponding ...
I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. A...
Spotify Star
285 Views
1 replies
0 likes
PlanPremium DuoCountryAustralia Device(iPhone 13) My Question or IssueThere is hidden adverts imbedded in some of the podcasts and music.( It’s extremely annoying when paying premium and it’s advertised no adds) with the price increase is this going ...
Plan Premium Duo Country Australia Device (iPhone 13) My Question or Issue There is hidden adverts imbedded in some of the podcasts and music. ( It’s extremely a...
Spotify Star
1013 Views
1 replies
0 likes
Why am I paying 2 x subscriptionsPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Why am I paying 2 x subscriptions Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
Spotify Star
1161 Views
1 replies
0 likes
PlanPremium StudentCountryPolandDeviceLaptop, Motorola Moto G15, Macbook Pro 13" Late 2016Operating SystemWindows 10, Mac Os 13, Android 14 My Question or IssueThe spotify changed my plan from Premium Student to Premium and I cannot verificate via Sh...
Plan Premium Student Country Poland Device Laptop, Motorola Moto G15, Macbook Pro 13" Late 2016 Operating System Windows 10, Mac Os 13, Android 14 My Question or Issue The spotify ch...
Spotify Star
134 Views
1 replies
0 likes
I got an offer when I opened the Spotify app for a free 3 month period of Spotify premium for a friend via link. i needed to ask my friends who didnt have premium already so I exited the app. it took a bit for a response but now that i have someone t...
I got an offer when I opened the Spotify app for a free 3 month period of Spotify premium for a friend via link. i needed to ask my friends who didnt have premium already so I exited the app. it took...
Newbie
6678 Views
7 replies
2 likes
PlanDuoCountryUnited StatesDevicePixel 9Operating SystemAndroid My Question or IssueSpotify has been double charging us for a duo account for the last 5 months. Both my wife and my account show that we are duo managers with me on her subscription and...
Plan Duo Country United States Device Pixel 9 Operating System Android My Question or Issue Spotify has been double charging us for a duo account for the last 5 months. Both my wife ...
Spotify Star
178 Views
1 replies
0 likes
I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit went to him & he NEVER listens to audiobooks. How do I ge...
I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit we...
Moderator
196 Views
2 replies
0 likes
I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.
I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.
Spotify Star
513 Views
3 replies
0 likes
