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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131800 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65817 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247698 Views
151 replies
13 likes
Hello,I changed my saved payment method on the saved payment cards page, but somehow Spotify charged from my old credit card. Even my saved payment method is shown as my newly saved credit card. I can see that my new credit card was saved as a paymen...
Hello, I changed my saved payment method on the saved payment cards page, but somehow Spotify charged from my old credit card. Even my saved payment method is shown as my newly saved credit card. I ...
Roadie
2759 Views
8 replies
1 likes
PlanoPremiumPaísBrasilDispositivoRedmi 14 proSistema operacionalAndroid Minha pergunta ou problemaTroquei de aparelho e não consigo acessar minha conta Premium, continuando pagando sem usar. Como faço para recuperar minha conta ou cancelar o pagament...
PlanoPremium PaísBrasil DispositivoRedmi 14 pro Sistema operacionalAndroid Minha pergunta ou problemaTroquei de aparelho e não consigo acessar minha conta Premium, continuando pagando sem u...
Moderator
75 Views
1 replies
0 likes
I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back.PlanFree/PremiumCountry Device(iPhone 13 )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back. Plan Free/Premium Country Device (iPhone 13 ) Operati...
Visitor
2042 Views
9 replies
0 likes
I'm trying to change my account information. I moved from Finland to Italy. I have a premium membership but I changed my bank to an Italian bank and it can't pay the subscription. Spotify service doesn't allow me to change the payment card because th...
I'm trying to change my account information. I moved from Finland to Italy. I have a premium membership but I changed my bank to an Italian bank and it can't pay the subscription. Spotify service doe...
Visitor
305 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceIphone 15 proOperating SystemiOS 10My Question or Issue2 months ago Spotify banned my account for “stealing music” which I didn’t do, but now they keep charging my account after they banned it, I’ve tried multiple times to ...
Plan Premium Country USA Device Iphone 15 pro Operating System iOS 10 My Question or Issue 2 months ago Spotify banned my account for “stealing music” which I didn’t do, but now they...
Moderator
133 Views
1 replies
0 likes
I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m talking about Spotify ads that interrupt the audio c...
I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m t...
Visitor
3195 Views
5 replies
2 likes
Necesito saber qué onda hoy 7 de marzo 2023 me enviaron un gmail donde dice que hubo un error en el pago, luego entro a mi app banco estado (soy de chile) y veo que descontaron dinero y ahí claro dice Web.Spotify P0a93d62ce nombre de usario *********...
Necesito saber qué onda hoy 7 de marzo 2023 me enviaron un gmail donde dice que hubo un error en el pago, luego entro a mi app banco estado (soy de chile) y veo que descontaron dinero y ahí claro dic...
Visitor
775 Views
3 replies
1 likes
I was on the 3-month Spotify Premium trial when I redeemed a $36 AUD (3-month) Spotify Premium gift card. After reading the help articles and asking the AI for assistance, I assumed that redeeming this gift card would not overwrite my trial but would...
I was on the 3-month Spotify Premium trial when I redeemed a $36 AUD (3-month) Spotify Premium gift card. After reading the help articles and asking the AI for assistance, I assumed that red...
Spotify Star
1857 Views
3 replies
0 likes
hi i want to join the premium but i cant it gives me errors i have tried different methods like paying with my phone carrier and my credit card i was in Iraq and now i am in turkey i also changed the country of my Spotify but it doesn't accept my car...
hi i want to join the premium but i cant it gives me errors i have tried different methods like paying with my phone carrier and my credit card i was in Iraq and now i am in turkey i also changed the...
Spotify Star
134 Views
1 replies
0 likes
I just got what I am pretty sure is the code from Microsoft rewards, I went to spotify's redemption page to enter it and.. invalid? I've looked at spotify's help pages and can't find anything helpful. Please help
I just got what I am pretty sure is the code from Microsoft rewards, I went to spotify's redemption page to enter it and.. invalid? I've looked at spotify's help pages and can't find anything helpful...
Casual Listener
47569 Views
45 replies
2 likes
Estava usando o Spotify normalmente até que no outro dia fui entrar no app e apareceu uma tela de login como se eu estivesse saído da minha conta (algo q eu não fiz) e quando coloquei nome de usuário e senha não consegui entrar, porém antes sempre da...
Estava usando o Spotify normalmente até que no outro dia fui entrar no app e apareceu uma tela de login como se eu estivesse saído da minha conta (algo q eu não fiz) e quando coloquei nome de usuário...
Spotify Star
15943 Views
10 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a spotify premium subscription through my vodafone contract. Contract is now up and I a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had a...
Spotify Star
166 Views
1 replies
0 likes
Hi everyone,I’m facing a technical issue with Spotify’s subscription eligibility system, and I’m hoping someone can point me in the right direction.Due to repeated payment failures on my mother’s credit card, our Spotify Premium Family subscription k...
Hi everyone, I’m facing a technical issue with Spotify’s subscription eligibility system, and I’m hoping someone can point me in the right direction. Due to repeated payment failures on my mother’s...
Spotify Star
213 Views
1 replies
0 likes
PlanPremium individualCountryNew ZealandDeviceHuawei, IOS, Macbook and web appOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium Individual plan however I cannot access audiobooks, they are all locked and I h...
Plan Premium individual Country New Zealand Device Huawei, IOS, Macbook and web app Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a Premiu...
Moderator
428 Views
3 replies
0 likes
Switch of Premium subscriptions (join)BelgiumHey,Hope you are doing fine. My problem the following: my mother is in charge of our Premium family subscription for years. Lately, we are only two under her roof so only two using the premium family subsc...
Switch of Premium subscriptions (join) Belgium Hey, Hope you are doing fine. My problem the following: my mother is in charge of our Premium family subscription for years. Lately, we are ...
Spotify Star
149 Views
1 replies
0 likes
10 years almost and I have the same problem.
10 years almost and I have the same problem.
Moderator
144 Views
1 replies
0 likes
I’ve received notice of a $2 rate increase on my Premium Duo account. The email message I’ve received states, “We’re increasing the price of Premium Duo so that we can continue to invest in and innovate on our product offerings and features, and brin...
I’ve received notice of a $2 rate increase on my Premium Duo account. The email message I’ve received states, “We’re increasing the price of Premium Duo so that we can continue to invest in and...
Regular
18540 Views
113 replies
6 likes
PlanFreeCountryBulgariaDeviceiPhone 12, PCOperating SystemTried from Safari, iOS 15 and then from Edge, Windows 10 My Question or IssueI've been trying to pay with my Revolut account a couple of times yesterday and todaywith different cards, but i ca...
Plan Free Country Bulgaria Device iPhone 12, PC Operating System Tried from Safari, iOS 15 and then from Edge, Windows 10 My Question or Issue I've been trying to pay with my...
Visitor
10452 Views
10 replies
0 likes
PlanDuo PremiumCountryBelgiumDeviceGoogle Pixel 8 - PCOperating Systemwindows 11 My Question or Issue Hello, i m on a prenium duo account with my ex. I want to get a solo prenium account but i want to keep all my music/playlist and everything. I want...
Plan Duo Premium Country Belgium Device Google Pixel 8 - PC Operating System windows 11 My Question or Issue Hello, i m on a prenium duo account with my ex. I ...
Visitor
214 Views
2 replies
0 likes
I pay for a premium account but still hears ads. How do I stop the ads?
I pay for a premium account but still hears ads. How do I stop the ads?
Visitor
7964 Views
11 replies
2 likes
