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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
76067 Views
31 replies
2 likes
Moderator
121713 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159920 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313373 Views
174 replies
13 likes
PlanPremiumCountryPhilippinesDeviceSamsung S25 UltraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan someone point me to right directions as I cannot find an annual subscription? I keep seeing monthly payments for Spoti...
Plan Premium Country Philippines Device Samsung S25 Ultra Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can someone point me to right directions ...
Spotify Star
233 Views
1 replies
0 likes
Die folgenden Angaben sind nicht erforderlich. Je mehr Informationen Sie uns jedoch zur Verfügung stellen, desto einfacher können wir Ihnen helfen.Premium DuoLandDeutschlandGerätSamsungBetriebssystemAndroid Meine Frage oder mein ProblemIch bin nun au...
Die folgenden Angaben sind nicht erforderlich. Je mehr Informationen Sie uns jedoch zur Verfügung stellen, desto einfacher können wir Ihnen helfen. Premium Duo Land Deutschland Gerät Samsung Be...
Spotify Star
47 Views
1 replies
0 likes
PlanFree/PremiumCountryEthiopiaDevice(iPhone 15) My Question or IssueWhy Spotify won't fix this bug where the card issuing country and account country are basically the same yet can't even subscribe?I thought there was a problem on my account and end...
Plan Free/Premium Country Ethiopia Device (iPhone 15) My Question or Issue Why Spotify won't fix this bug where the card issuing country and account country are basically the same yet ...
Newbie
17152 Views
12 replies
0 likes
CountryDenmark My Question or IssueI created an account back in 2024 (I believe) for a party at my workplace. I created a fresh email and Spotify account for it. I no longer have access to any of them, nor do I remember the names. I noticed that I'm ...
Country Denmark My Question or Issue I created an account back in 2024 (I believe) for a party at my workplace. I created a fresh email and Spotify account for it. I no longer have access ...
Spotify Star
52 Views
1 replies
0 likes
My Question or IssueIf I have a Spotify premium active for only one month, and at that time I redeem a Spotify gift card, will the gift card take effect once the month run out?
My Question or Issue If I have a Spotify premium active for only one month, and at that time I redeem a Spotify gift card, will the gift card take effect once the month run out?
Newbie
301 Views
2 replies
0 likes
I want a refund but you guys don’t even have real people or can give my money back
I want a refund but you guys don’t even have real people or can give my money back
Spotify Star
36 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 13Operating SystemiOS 18.5 My Question or Issue I signed up for a 3-month free trial on May 9th, 2025, which should have lasted until August 9th, 2025. I even made a note of the date to be sure. However, on June ...
Plan Premium Country Germany Device iPhone 13 Operating System iOS 18.5 My Question or Issue I signed up for a 3-month free trial on May 9th, 2025, which should have lasted u...
Newbie
3294 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I cancel a paid podcast subscription? Spotify help states the only way to do it is to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do ...
Spotify Star
82 Views
1 replies
0 likes
PlanPremiumCountrysaudi arabia DeviceiPhone16Operating SystemiOS 10 My Question or IssueHi, I accidentally purchased Spotify Premium on the wrong account. I meant to subscribe using my main account. Is it possible to transfer the subscription to my m...
Plan Premium Country saudi arabia Device iPhone16 Operating System iOS 10 My Question or Issue Hi, I accidentally purchased Spotify Premium on the wrong account. I meant to sub...
Visitor
407 Views
2 replies
0 likes
In the new update those who don’t have premium accounts can no longer choose what songs that listen to. I say we revert to letting free members pick their songs on demand once more. Spotify makes enough money already, therefore we must restore on dem...
In the new update those who don’t have premium accounts can no longer choose what songs that listen to. I say we revert to letting free members pick their songs on demand once more. Spotify makes eno...
Spotify Star
240 Views
1 replies
0 likes
Hi,As a 70 years old, retired person with a modest income, I am wondering why there's a premium subscription with an approx. 50% discount for students, and no such thing for the elderly.I'ld like to invite the Spotify MT to respond.Thanks in advance.
Hi, As a 70 years old, retired person with a modest income, I am wondering why there's a premium subscription with an approx. 50% discount for students, and no such thing for the elderly. I'ld ...
Spotify Star
165 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada DeviceGoogle pixel 7 proMy Question or IssueI was sent an invite for a 3 month premium free trial from a friend. I signed up and was eligible, and I got a confirmation receipt too. But when I open Spotify it still says t...
Plan Free/Premium Country Canada Device Google pixel 7 pro My Question or Issue I was sent an invite for a 3 month premium free trial from a friend. I signed up and was eligible, and I g...
Spotify Star
196 Views
1 replies
0 likes
Eu assinei não faz um mês e vai me cobrar automaticamente dia 1° de maio, mas apareceu um anúncio, o que não era para aparecer.
Eu assinei não faz um mês e vai me cobrar automaticamente dia 1° de maio, mas apareceu um anúncio, o que não era para aparecer.
Visitor
2374 Views
8 replies
1 likes
I’m not talking about the embedded ads during a podcast that everyone gets, this is the Spotify ads like you would get on a free account. It’s only happening for specific podcasts and not happening during other podcasts or when listening to music. I’...
I’m not talking about the embedded ads during a podcast that everyone gets, this is the Spotify ads like you would get on a free account. It’s only happening for specific podcasts and not happening d...
Visitor
4506 Views
7 replies
1 likes
When going to the payment-history Betalingslogg - Spotify it doesn't show the correct history.I can see history from Oct. 27, 2025, but in my email I can see 10.04.2026. How come it won't show all the correct information, such as gift cards, etc?Plan...
When going to the payment-history Betalingslogg - Spotify it doesn't show the correct history. I can see history from Oct. 27, 2025, but in my email I can see 10.04.2026. How come it ...
Spotify Star
197 Views
3 replies
0 likes
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan familiar. asi que pido de la manera mas encarecida que se me...
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan fam...
Spotify Star
2547 Views
9 replies
0 likes
PlanPremium individualCountryNew ZealandDevice(iPhone)Operating System(iOS 10) My Question or Issue kia ora spotify, I have tried to redeem this offer multiple times but it has not worked. I try it on a browser and it says to open the app on my phone...
Plan Premium individual Country New Zealand Device (iPhone) Operating System (iOS 10) My Question or Issue kia ora spotify, I have tried to redeem this offer multipl...
Spotify Star
177 Views
1 replies
0 likes
Hola, hace unos días compré los Redmi buds 8 pro, al momento de canjear mi codigo de promoción me aparece que no está disponible, pero la promoción es hasta agosto, estoy en una área permitida y mi cuenta es nueva. Plan Free/Premium Country Peru
Hola, hace unos días compré los Redmi buds 8 pro, al momento de canjear mi codigo de promoción me aparece que no está disponible, pero la promoción es hasta agosto, estoy en una área permitida y mi c...
Spotify Star
543 Views
6 replies
0 likes
I've already paid for 3 months family plan and only got 2 and I've receipts The process was already successful through my visa but spotify didn't register the 3rd month or even show it on payment historyWhat should i do
I've already paid for 3 months family plan and only got 2 and I've receipts The process was already successful through my visa but spotify didn't register the 3rd month or even show it...
Spotify Star
135 Views
1 replies
0 likes
On my phone I have the premium plan, but I downloaded and logged into the desktop app, but it is telling my plan is the Free one, not premium. I'm not paying another £13.99 a month for this
On my phone I have the premium plan, but I downloaded and logged into the desktop app, but it is telling my plan is the Free one, not premium. I'm not paying another £13.99 a month for this
Visitor
12768 Views
25 replies
0 likes
