Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 182663 Views
- 116 replies
- 12 likes
- 182663 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20648 Views
- 28 replies
- 4 likes
- 20648 Views
- 28 replies
- 4 likes
Card not accepted due to wrong region
PlanPremium DuoCountryIreland DeviceMac Book Pro 2022Operating SystemiOS 10 My Question or IssueI am trying to change my payment method to a new card. The new cards billing address is in Ireland and I am in Ireland, however I keep getting an error "Y...
- Plan Premium Duo Country Ireland Device Mac Book Pro 2022 Operating System iOS 10 My Question or Issue I am trying to change my payment method to a new card. The new cards bi...
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Me están haciendo cobros a mi tarjeta y no tengo ninguna cuenta registrada
Me están cobrando $19.99 mensuales en mi tarjeta, ya bloquee una vez mi tarjeta y aún así siguen haciendo el cobro, no sé cómo comunicarme con Spotify (tengo suscripción y pago al mes, pero con otra tarjeta) ya hice el reclamo al banco pero al parece...
- Me están cobrando $19.99 mensuales en mi tarjeta, ya bloquee una vez mi tarjeta y aún así siguen haciendo el cobro, no sé cómo comunicarme con Spotify (tengo suscripción y pago al mes, pero con otra ...
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- Spotify Star
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
Como desactivar de mi plan que me incluyan canciones por fuera de Favoritos
No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormente. Como puedo evitar eso? Eso quizás lo hagan en e...
- No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormen...
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- Spotify Star
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
I upgraded to duo but my account says it won’t upgrade for a month.
Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.
- Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.
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- Spotify Star
- 329 Views
- 4 replies
- 0 likes
- 329 Views
- 4 replies
- 0 likes
Spotify redeem card probleam
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Rising Star 1
- 97 Views
- 1 replies
- 0 likes
- 97 Views
- 1 replies
- 0 likes
Superuser Contribution Individual Premium with Hulu concerns
PlanIndividual PremiumCountryUnited States of AmericaDevice(iPhone 11 Pro)Operating System(iOS 18) My Question or IssueI am still on the grandfather Individual Spotify with Hulu plan, and when it renews this months, it states that I will lose Hulu ac...
- Plan Individual Premium Country United States of America Device (iPhone 11 Pro) Operating System (iOS 18) My Question or Issue I am still on the grandfather Individual Spotify with H...
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- Moderator
- 149 Views
- 2 replies
- 0 likes
- 149 Views
- 2 replies
- 0 likes
Superuser Contribution Yearly or Bi-annual payments – Spotify Premium Account
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis?below are some basic details of my account. PlanPremium (Single) CountryPakistan Mode of UsageAndroid app
- Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis? below are some basic details of my account. Plan Premium (Single) Country Pakistan &...
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- Visitor
- 2381 Views
- 10 replies
- 0 likes
- 2381 Views
- 10 replies
- 0 likes
How can I make the subscription payment plan for 1 year?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
How to I cancel the existing premium Prepaid time
Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid period to change my country settings.
- Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid ...
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Superuser Contribution Kan ik mijn premium abonnement MET podcast wijzigen naar premium ZONDER?
De vraag lijkt mij duidelijk genoeg.
- De vraag lijkt mij duidelijk genoeg.
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- Moderator
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
Gift card
My Question or IssueWhile scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?
- My Question or Issue While scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?
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- Spotify Star
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
Entered into family plan, no individual refund?
Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior. Tried to speak to an advisor but was told no refund was possible. I have paid for a service I now cann...
- Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior. Tried to speak to an advisor but was...
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- 83 Views
- 0 replies
- 0 likes
- 83 Views
- 0 replies
- 0 likes
Family renewal
For a family subscription, when your payment method is invalid (in my case, cancelled and a new card reissued) and spotify tries to renew your monthly subscription, it resets your family. You need to redo all your family members and invites. Instead ...
- For a family subscription, when your payment method is invalid (in my case, cancelled and a new card reissued) and spotify tries to renew your monthly subscription, it resets your family. You n...
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- Spotify Star
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Como actualizo mi forma de pago
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Spotify Duo doesn't let me invite my partner
PlanFree/PremiumCountryUDADevice(iPhone 16, MacBook Air 2024)Operating System My Question or IssueI currently have a Spotify Premium Plan and want to upgrade to Premium Duo. Went through the process to invite my partner and when I entered her email a...
- Plan Free/Premium Country UDA Device (iPhone 16, MacBook Air 2024) Operating System My Question or Issue I currently have a Spotify Premium Plan and want to upgrade to Premium...
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- Spotify Star
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
Military Personnel t
Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
- Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
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- Casual Listener
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
- I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”...
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- Newbie
- 20648 Views
- 28 replies
- 4 likes
- 20648 Views
- 28 replies
- 4 likes
premium free trial got canceled
hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support but they said that they can't share more informatio...
- hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support ...
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- Newbie
- 4307 Views
- 14 replies
- 0 likes
- 4307 Views
- 14 replies
- 0 likes
I want to transfer premium subscription
I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
- I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
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Subscription
- 183 Views
- 1 replies
- 0 likes
I paid for an indivi year and here it says i got an family 1 month
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i fix this am i gonna be charged again in a month?
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do ...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes