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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72532 Views
31 replies
2 likes
Moderator
120925 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157109 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307892 Views
170 replies
13 likes
My Question or IssueMy account was awyas Brazilian, but i've moved to Portugal. I have a premium family plan on Brazil and on the process to change the country I had to change my payment card, that's totattly fine but i've got a message saying that t...
My Question or Issue My account was awyas Brazilian, but i've moved to Portugal. I have a premium family plan on Brazil and on the process to change the country I had to change my payment card, that...
Spotify Star
428 Views
1 replies
0 likes
My Question or IssueWhile scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?
My Question or Issue While scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?
Community Legend
683 Views
3 replies
0 likes
I just had 5 adds in a row. Enough spam.
I just had 5 adds in a row. Enough spam.
Spotify Star
88 Views
1 replies
0 likes
PlanFree/PremiumCountry: USAOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently updated my subscription from Premium Family to Premium Individual. I understand that the PR Fam sub will run thru July 1 and it makes s...
Plan Free/Premium Country: USA Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently updated my subscription from Premium Family to Premium Indiv...
Moderator
86 Views
1 replies
0 likes
PlanFreeCountryMéxico(iOS 10, Android Oreo, Windows 10,etc.)Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help
Plan Free Country México (iOS 10, Android Oreo, Windows 10,etc.) Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help...
Visitor
30809 Views
49 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Visitor
278 Views
2 replies
0 likes
I have used a yearly premium plan for over 10 years and this option has now been removed to monthly only so I decided against having a premium accountPlanmoved to a free accountCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...
I have used a yearly premium plan for over 10 years and this option has now been removed to monthly only so I decided against having a premium account Plan moved to a free account Country UK Dev...
Newbie
5710 Views
5 replies
3 likes
Plan Free/Premium Country Greece Device (iPhone 16 pro max) Hello,My Premium subscription was automatically charged after the free trial ended, without me realizing it. I did not intend to continue the Premium subscription and I canceled it as soon a...
Plan Free/Premium Country Greece Device (iPhone 16 pro max) Hello, My Premium subscription was automatically charged after the free trial ended, without me realizing it. I did no...
Visitor
5029 Views
3 replies
0 likes
Purchased an audio top up a few days ago and today Spotify app tells me that I am out of listeing hours. While I listened a little bit since then, the time cannot add up to having used 10h already. Also while purchase history shows the top up, in my ...
Purchased an audio top up a few days ago and today Spotify app tells me that I am out of listeing hours. While I listened a little bit since then, the time cannot add up to having used 10h already. A...
Visitor
2298 Views
11 replies
0 likes
hi everyone, hope someone can help me. I am currently on individual premium BUT listening to ads. I've checked all log in details, account details, emails, payments details etc. Getting frustrated...
hi everyone, hope someone can help me. I am currently on individual premium BUT listening to ads. I've checked all log in details, account details, emails, payments details etc. Get...
Spotify Star
100 Views
1 replies
0 likes
Hi, my subscription expires tomorrow and I was planning on renewing it with a 12 month gift card, as I did last year. However I've found it's no longer available to buy anywhere. Have Spotify stopped doing this? Thanks.
Hi, my subscription expires tomorrow and I was planning on renewing it with a 12 month gift card, as I did last year. However I've found it's no longer available to buy anywhere. Have Spotify stopped...
Newbie
10041 Views
8 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
503 Views
2 replies
0 likes
Paid plan, single, Android and laptop(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSystem won't accept my new credit card - the card is good, no blocks or issues anywhere but here. I tried severaltime on my phone, even rebooting the [ho...
Paid plan, single, Android and laptop (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue System won't accept my new credit card - the card is good, no blocks or issues anywh...
Casual Listener
229 Views
4 replies
0 likes
Hello, I was charged for Spotify Premium Individual recently. I believe I had already cancelled my subscription before the renewal date, so I was surprised to see this charge. Could someone please check my account and let me know if the cancellation ...
Hello, I was charged for Spotify Premium Individual recently. I believe I had already cancelled my subscription before the renewal date, so I was surprised to see this charge. ...
Spotify Star
95 Views
1 replies
0 likes
Whenever I try to do so, i get a message "You already have a Spotify plan: Each Google account can only purchase a Spotify plan. Try a different payment method"
Whenever I try to do so, i get a message "You already have a Spotify plan: Each Google account can only purchase a Spotify plan. Try a different payment method"
Moderator
98 Views
1 replies
0 likes
Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your country')So, I'm living in Austria, but due to the near ...
Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your count...
Casual Listener
16633 Views
12 replies
1 likes
My autopay of 119 was failed due to insufficient funds in my account. Will this effect my cibil score ?
My autopay of 119 was failed due to insufficient funds in my account. Will this effect my cibil score ?
Visitor
1144 Views
2 replies
0 likes
PlanTrial of premium CountryUSA DeviceSamsung Galaxy A54 Operating SystemAndroid 16 My Question or IssueI received a code for a free trial of premium through Burger King rewards. I can't figure out where to enter the code.
Plan Trial of premium Country USA Device Samsung Galaxy A54 Operating System Android 16 My Question or Issue I received a code for a free trial of premi...
Spotify Star
266 Views
1 replies
0 likes
PlanPremium CountryAmerican currently residing in South KoreaDeviceMacbook Pro 13 inch mid 2014 My Question Living in Korea. Currently am a premium subscription member I signed up for in the USA years ago and kept the US premium account since (region...
Plan Premium Country American currently residing in South Korea Device Macbook Pro 13 inch mid 2014 My Question Living in Korea. Currently am a premium subscrip...
Spotify Star
297 Views
1 replies
0 likes
PlanI have a free plan my mobile provider and also a Premium plan and did not realise CountryUKDeviceSamsung 22Operating System Android My Question or IssueWhich one do i claim the money back from my mobile provider or here via spotify.???
Plan I have a free plan my mobile provider and also a Premium plan and did not realise Country UK Device Samsung 22 Operating System Android My Question or Issue Wh...
Spotify Star
83 Views
1 replies
0 likes
