Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Я хотел купить подписку с меня списали деньги но пишет что Способ оплаты не соответствует указанной вами стране
Quiero que me devuelvan el dinero
My premium tried to auto pay while my card was locked temporarily by me. It wont allow me to pay for my premium this month with the card even though it has enough money on it
My payment date is in the middle of the month. Pretty **bleep**ing annoying. Can you somehow change that
I accidentally bought Spotify premium membership instead the 1 month free trial. Is it possible to refund the purchase without getting charged ?
Plan PremiumCountryU.S.DeviceAndroid My Question or IssueI bought a gift card and wanted to use it but every time i enter the code i get the message, "You can't apply this Premium code to your account. This is likely because you have an existing Prem...
How do I know I won't be double charged if I login back in & click premium subscriptions again & provide credit card details again ? If this is not probably addressed, then we have to get the card provider to block the next monthly payment.
PlanFree/PremiumCountry DeviceRedmi Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid for a premium account through PayPal, the money has been taken out of my bank account but I can't access the premium services on th...
Olá o meu recibo é ID do pedido: 1916370929716106-1-1 por favor vincule a minha conta: hcoscarelli PlanoPremiumPaís brasilDispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro final de 2016)Sistema Operacional(iOS 10, Android Oreo, Windows 10, etc.) Mi...
PlanPremiumCountryIndia im on a prepaid individual plan right now (monthly @ 129rs/month). the 12 months prepaid individual plan's price is 299rs with a special offer tag, theres also another like "299rs/month after the offer period". what exactly is...
PlanSupCountryEnglandDeviceiphone 13’s Operating Systemup to date(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi,When switching subscription from Premium Family to Duo, will playing music on Sonos still work?The reason I'm asking is that I switched accounts while at work, and my wife at home told me that neither of our accounts work on Sonos (error message: ...
Can the payment datum be changed between the 25th and the 30th of every month ? Currently it is setup at the 19th of the month. Thank you.
How can I change my subscription plan from Premium Duo to Student without losing all my playlists? Thank you in advance!
Hi, my brother had a premium individual plan valid till 03/05/23. I have a duo plan and shared that link with him to join the duo but later I wanted to switch his account with my spouse account. I removed his name and added my spouse account now duo ...
eu possuía o plano estudante, porém do nada colocaram meu plano como premium no valor de 19,90 , sendo que o valor teria que ser 9,90 no plano estudante, queria entender o que aconteceu
I'm trying to pay my premium signature again, but I add my credit card. The web form updates asking my address and other data.After that it shows a message: "There was a payment failure. Try again. If you want, you can use another card or a different...
Cancelei o meu plano no mes passado e o premium ficou que iria até 16/03 e hoje entrei na minha conta e ainda estava premium e eu nao vou ter condiçoes de pagar esse valor justamente por isso foi cancelado e agora cancelei novamente e está como se eu...
PlanFrom Premium to Premium DuoCountryFrom Malaysia to India DeviceWeb My Question or IssueI recently moved from Malaysia to India and wanted to add my spouse to my premium membership. So i cancelled my Premium Membership with Digi Cellular Plan in M...
Hello - i have a single premium account buy I’m getting charged twice a month - why and how can I cancel the payments ? PlanPremiumCountryspain Device(iPhone 13Operating System(iOS 10) My Question or IssueDouble payment