Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168541 Views
- 110 replies
- 12 likes
- 168541 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18716 Views
- 27 replies
- 4 likes
- 18716 Views
- 27 replies
- 4 likes
Superuser Contribution Spotify Premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have an iphone 13 and I have a Premium individual account. For some reason I was logged out of this and I had t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have an iphone 13 and I hav...
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- Moderator
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution How can i see de emails of my accounts associate in my family plan
PlanPremiumCountryArg Hi,How can i see the emails from my associate accounts in my plan?The only information available i can see is the username. Thanks.
- Plan Premium Country Arg Hi, How can i see the emails from my associate accounts in my plan? The only information available i can see is the username. Thanks. ...
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- Visitor
- 19500 Views
- 19 replies
- 3 likes
- 19500 Views
- 19 replies
- 3 likes
Solved!!Superuser Contribution My Spotify Premium gift card code is invalid
My Spotify Premium gift card code is not valid, I made the purchase of my gift card and when I redeemed it and entered the code it tells me that: Unfortunately, this Premium code does not seem to be valid. Try again or contact the customer service de...
- My Spotify Premium gift card code is not valid, I made the purchase of my gift card and when I redeemed it and entered the code it tells me that: Unfortunately, this Premium code does not seem to be ...
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- Moderator
- 14363 Views
- 8 replies
- 0 likes
- 14363 Views
- 8 replies
- 0 likes
Solved!! Monthly audiobook limit (Germany)
I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly limit is 12 hours in Germany and in other countries i...
- I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly li...
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- Roadie
- 344 Views
- 2 replies
- 0 likes
- 344 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription change loop
PlanPremiumCountryNL DeviceMacbook Pro My Question or IssueIf I try to change my subscription (by going to account and "my subscription" > "change my subscription) It reroutes me back to my main account settings page. This is the case for at least a ...
- Plan Premium Country NL Device Macbook Pro My Question or Issue If I try to change my subscription (by going to account and "my subscription" > "change my subscription) It r...
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- Spotify Star
- 186 Views
- 3 replies
- 0 likes
- 186 Views
- 3 replies
- 0 likes
Superuser Contribution Free 2 months premium for a friend
When I open the refer a friend link, whether from my offer email or from the popup I got in the app itself, it just tells me there was a problem and to try later, this happened the last time I was sent one of these offers too, please can you explain ...
- When I open the refer a friend link, whether from my offer email or from the popup I got in the app itself, it just tells me there was a problem and to try later, this happened the last time I was se...
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- Visitor
- 6186 Views
- 22 replies
- 0 likes
- 6186 Views
- 22 replies
- 0 likes
Duo Premium issues with adds and select music
PlanDuo premium CountryPortugalDeviceiPhoneOperating SystemIosMy Question or IssueHiOn my account, everything works fine, but the other one still gets ads and sometimes doesn't allow music selection. It's quite annoying to pay for something that's no...
- Plan Duo premium Country Portugal Device iPhone Operating System Ios My Question or Issue Hi On my account, everything works fine, but the other one still gets ads and sometim...
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- Spotify Star
- 244 Views
- 3 replies
- 0 likes
- 244 Views
- 3 replies
- 0 likes
Issues with payment
I have subscribed to the annual premium plan, and it will be expiring in 6 months time, so I am trying to renew it, but I am getting an error message saying that I am not eligible for that plan.Why is that the case, and how can I solve it?I am in Ken...
- I have subscribed to the annual premium plan, and it will be expiring in 6 months time, so I am trying to renew it, but I am getting an error message saying that I am not eligible for that plan. Why...
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- Spotify Star
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Try to get Spotify premium and it keeps going to a page that says This page got tripped up .
Basically I am trying to get spotify premium right now, but keeps going to this page which I think it means it can't load the page right now, but it says 'This page got tripped up', 'there was an error and we coudln't load the page.' How am I meant t...
- Basically I am trying to get spotify premium right now, but keeps going to this page which I think it means it can't load the page right now, but it says 'This page got tripped up', 'there was an err...
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- Spotify Star
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Premium Subscription is gone
HelloYesterday i bought the subscription where you have 3 months free Spotify premiun and after that you pay 10 Euros.Today I woke up and it was gone.I can show prove that i bought the Plan and I already did the steps to fix this solution.Im from ger...
- Hello Yesterday i bought the subscription where you have 3 months free Spotify premiun and after that you pay 10 Euros.Today I woke up and it was gone.I can show prove that i bought the Plan and I a...
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- Spotify Star
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
upload my songs on spotify
Can i upload my own songs on spotify? I'm already on google play and prs member, i believe if songs are aired, i earn 10p a listen is that correct>?
- Can i upload my own songs on spotify? I'm already on google play and prs member, i believe if songs are aired, i earn 10p a listen is that correct>?
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- Visitor
- 507 Views
- 4 replies
- 0 likes
- 507 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution UPI Autopay charged me but Spotify says payment failed
Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but...
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- Casual Listener
- 733 Views
- 8 replies
- 0 likes
- 733 Views
- 8 replies
- 0 likes
Superuser Contribution My Adidas X Spotify Premium 3 month code won’t work
Adidas gave me a Spotify Premium Voucher, but Spotify won’t redeem it
- Adidas gave me a Spotify Premium Voucher, but Spotify won’t redeem it
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- Visitor
- 5178 Views
- 21 replies
- 0 likes
- 5178 Views
- 21 replies
- 0 likes
Solved!!Superuser Contribution How to pay for spotify yearly
PlanPremium, one person.CountryCanadaDeviceSamsung Galaxy 9/Windows Desktop My Issue For the last few years, I would pay for my spotify yearly. At first, someone gifted a year of spotify to me on christmas, so for the last few christmases I've been a...
- Plan Premium, one person. Country Canada Device Samsung Galaxy 9/Windows Desktop My Issue For the last few years, I would pay for my spotify yearly. At first, someone gifted a y...
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- Visitor
- 49182 Views
- 9 replies
- 0 likes
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AccountAccount subscriptionPremium helpSubscriptionSubscription payment optionsyearly
- 49182 Views
- 9 replies
- 0 likes
Preciso de ajuda para recuperar minha conta que vocês ainda estão cobrando ou cancelar
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não consigo usar nem cancelar e vocês ainda estão cobrando ...
- Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não cons...
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- Spotify Star
- 2755 Views
- 5 replies
- 0 likes
- 2755 Views
- 5 replies
- 0 likes
Re-Initiate Premium Mini
Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
- Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini" saying that "We’re reaching out to let you...
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- Visitor
- 12863 Views
- 10 replies
- 37 likes
- 12863 Views
- 10 replies
- 37 likes
Superuser Contribution trying to change from premium to student but still being charged
PlanStudent/PremiumCountryUSADevice(iPhone 11)Operating System(iOS 16.2) My Question or IssueI recently saw that I was charged for a premium subscription when I am paying for a student subscription. I was never notified or reminded that I needed to r...
- Plan Student/Premium Country USA Device (iPhone 11) Operating System (iOS 16.2) My Question or Issue I recently saw that I was charged for a premium subscription when I am pa...
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- Moderator
- 1694 Views
- 4 replies
- 0 likes
- 1694 Views
- 4 replies
- 0 likes
Hola quiero mu ubicación
Por qué no me deja entrar así q me pide mi ubicación lo por dar haces
- Por qué no me deja entrar así q me pide mi ubicación lo por dar haces
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- Spotify Star
- 79 Views
- 1 replies
- 0 likes
- 79 Views
- 1 replies
- 0 likes
Please, I'm failing to complete my premium subscription. I tried different
Please, I'm failing to complete my premium subscription. I tried different cards
- Please, I'm failing to complete my premium subscription. I tried different cards
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- Spotify Star
- 177 Views
- 4 replies
- 0 likes
- 177 Views
- 4 replies
- 0 likes
I want to downgrade my premium duo plan to a basic duo plan
I had a basic duo plan, I upgraded to a premium duo to be able to listen to audiobooks, but I'm not using it. I'd rather save the money, how do I downgrade to a basic duo plan?
- I had a basic duo plan, I upgraded to a premium duo to be able to listen to audiobooks, but I'm not using it. I'd rather save the money, how do I downgrade to a basic duo plan?
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes