Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62439 Views
- 43 replies
- 3 likes
- 62439 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Why am I being charged for full price when I have a student discount ?
I have always been charged with the student discount. However, I am charged full price for this month even though my student plan is still on roll.
- I have always been charged with the student discount. However, I am charged full price for this month even though my student plan is still on roll.
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- Spotify Star
- 67 Views
- 1 replies
- 0 likes
- 67 Views
- 1 replies
- 0 likes
Why can’t I join to the Duo plan my son has opened?
My son and I live in the same address but when I try to join the Duo plan it says “You need to live in the same address. Looks like you are trying from another country”. But that’s not true, we are currently in the same address but it still doesn’t w...
- My son and I live in the same address but when I try to join the Duo plan it says “You need to live in the same address. Looks like you are trying from another country”. But that’s not true, we are c...
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- Spotify Star
- 71 Views
- 1 replies
- 0 likes
- 71 Views
- 1 replies
- 0 likes
Audio book allocation not reset at start of new billing cycle
My billing cycle started yesterday, payment was made as usual, yet I am still getting a notification that my audiobook time allocation has run out. What can I do? Thanks
- My billing cycle started yesterday, payment was made as usual, yet I am still getting a notification that my audiobook time allocation has run out. What can I do? Thanks
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- Casual Listener
- 66 Views
- 2 replies
- 1 likes
- 66 Views
- 2 replies
- 1 likes
Superuser Contribution Вчера снялись деньги за подписку Duo, но подключилось только на один аккаун
Вы может мне вернуть деньги? А я заново подключу эту подписку
- Вы может мне вернуть деньги? А я заново подключу эту подписку
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- Moderator
- 49 Views
- 1 replies
- 0 likes
- 49 Views
- 1 replies
- 0 likes
Superuser Contribution 3 month premium free offer - how to accept offer?
I entered both codes provided on the 'Verify Offer Code' screen. Neither code worked. Does anyone have an web address for Spotify chat, customer service, or a phone number for Spotify? I want to be a customer but need help!
- I entered both codes provided on the 'Verify Offer Code' screen. Neither code <snip - Moderator edit> worked. Does anyone have an web address for Spotify chat, customer service, or a ...
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- Moderator
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
Superuser Contribution Why can i not use my key from Media Expert on my account?
I take a free key from shop Media Expert and i can't use it. I don't know why.. I look this information: Something went wrong. Please try again or go to our support.
- I take a free key from shop Media Expert and i can't use it. I don't know why.. I look this information: Something went wrong. Please try again or go to our support.
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- Moderator
- 60 Views
- 1 replies
- 0 likes
- 60 Views
- 1 replies
- 0 likes
Premium individual week
I had an offer that if i purchase premium individual week plan 4 times i would get 5th premium plan for just 2 rupees but after purchasing it for 4 times i am not getting any option to redeem the 5th plan for 2 rupees
- I had an offer that if i purchase premium individual week plan 4 times i would get 5th premium plan for just 2 rupees but after purchasing it for 4 times i am not getting any option to redeem the 5th...
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- Spotify Star
- 63 Views
- 1 replies
- 0 likes
- 63 Views
- 1 replies
- 0 likes
Don’t want audio books
Bundled without my consent
- Bundled without my consent
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- Spotify Star
- 76 Views
- 1 replies
- 0 likes
- 76 Views
- 1 replies
- 0 likes
Why am I not eligible for premium at 59/- for 3 months offer ?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
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- Spotify Star
- 816 Views
- 1 replies
- 0 likes
- 816 Views
- 1 replies
- 0 likes
Why can't I play audiobooks on my premium family plan?
I used to be able to listen to audiobooks on my individual premium plan, but now that I've switched to a family premium plan, that is no longer an option. Spotify makes me purchase the audiobook to listen to it. Is there a reason why I am not able to...
- I used to be able to listen to audiobooks on my individual premium plan, but now that I've switched to a family premium plan, that is no longer an option. Spotify makes me purchase the audiobook to l...
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- Spotify Star
- 79 Views
- 1 replies
- 0 likes
- 79 Views
- 1 replies
- 0 likes
Como cancelar mi suscripción individual si no me lo permite la web?
Intento cancelar mi suscripción individual pero al dar clic en Cambiar Plan me aparece una pagina en blanco, sin opciones lo que no me permite cancelar el plan actual.
- Intento cancelar mi suscripción individual pero al dar clic en Cambiar Plan me aparece una pagina en blanco, sin opciones lo que no me permite cancelar el plan actual.
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- Spotify Star
- 59 Views
- 1 replies
- 0 likes
- 59 Views
- 1 replies
- 0 likes
Superuser Contribution Can someone explain me how does the play of rupees 59 for 3 months works and how much I have to pay
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 106 Views
- 1 replies
- 0 likes
- 106 Views
- 1 replies
- 0 likes
Superuser Contribution I pay double per month, why
Why have you been taking money twice a month.
- Why have you been taking money twice a month.
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- Visitor
- 204 Views
- 4 replies
- 1 likes
- 204 Views
- 4 replies
- 1 likes
Superuser Contribution Already paid for premium, still getting ads
PlanPremiumCountryIndonesiaDeviceLenovo Ideapad3 Operating SystemWindows 11 My Question or IssueWhy am I still getting advertisements even though I already bought the individual premium a day ago? I already followed and tried all solutions I searched...
- Plan Premium Country Indonesia Device Lenovo Ideapad3 Operating System Windows 11 My Question or Issue Why am I still getting advertisements even though I already bought the in...
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- Moderator
- 364 Views
- 8 replies
- 0 likes
- 364 Views
- 8 replies
- 0 likes
Error message when attempting to upgrade from Premium Individual to Duo
PlanFree Trial converting to Premium IndividualCountryUSADeviceiPhone 13Operating SystemWindows 10 on laptop My Question or IssueI keep getting this error message when attempting to upgrade from Premium Individual to Premium Duo with "manage subscrip...
- Plan Free Trial converting to Premium Individual Country USA Device iPhone 13 Operating System Windows 10 on laptop My Question or Issue I keep getting this error message when atte...
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- Spotify Star
- 105 Views
- 3 replies
- 0 likes
- 105 Views
- 3 replies
- 0 likes
Miss informed of subscription price ! !
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I was attracted to your offer of one month free premium with the option of paying $2.99...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I w...
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- Casual Listener
- 723 Views
- 2 replies
- 0 likes
- 723 Views
- 2 replies
- 0 likes
Why am I getting hardwired adverts when I have duo plan?
I was listening to a podcast and I've got an Advertisement for ice creams or whatever, even tho I am paying for the DUO plan.
- I was listening to a podcast and I've got an Advertisement for ice creams or whatever, even tho I am paying for the DUO plan.
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- Spotify Star
- 85 Views
- 1 replies
- 0 likes
- 85 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Revolut payment
Hi there, I am trying to use my Revolut card to make a purchase but it seems it doesn't work. The message I get says I need to change my country location, which is Romania. Any ideas?
- Hi there, I am trying to use my Revolut card to make a purchase but it seems it doesn't work. The message I get says I need to change my country location, which is Romania. ...
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- Not applicable
- 85094 Views
- 81 replies
- 21 likes
- 85094 Views
- 81 replies
- 21 likes
Superuser Contribution How to claim 3 month flipkart subscription
How to get 3 months of Spotify Premium for ₹119.
- How to get 3 months of Spotify Premium for ₹119.
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- Moderator
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Credit Card Subscription
PlanFree/PremiumCountryPhilippines I can't subscribe to premium duo using my credit card.
- Plan Free/Premium Country Philippines I can't subscribe to premium duo using my credit card.
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- Visitor
- 3539 Views
- 11 replies
- 0 likes
- 3539 Views
- 11 replies
- 0 likes