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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69835 Views
31 replies
2 likes
Moderator
120394 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155195 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304159 Views
168 replies
13 likes
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
Visitor
15937 Views
38 replies
1 likes
I have tried to put in my debit card info multiple times and it won’t accept it even though all the information is right and I’ve called my bank and they can’t do anything. I’m getting annoyed and want it fixed. What can I do? I’m pretty sure it’s Sp...
I have tried to put in my debit card info multiple times and it won’t accept it even though all the information is right and I’ve called my bank and they can’t do anything. I’m getting annoyed and wa...
Casual Listener
22274 Views
15 replies
3 likes
I can't find this options, i can only find payment by card, pay pal or carrier
I can't find this options, i can only find payment by card, pay pal or carrier
Newbie
12880 Views
4 replies
0 likes
I recently found a better deal for Hulu, HBO, and Disney all together with no ads but it won’t let me join without canceling the Spotify/hulu bundle. The issue is I use everything with my subscription (including audiobooks) so is there a way to remov...
I recently found a better deal for Hulu, HBO, and Disney all together with no ads but it won’t let me join without canceling the Spotify/hulu bundle. The issue is I use everything with my subscriptio...
Visitor
9068 Views
7 replies
0 likes
The application charged me through Paypal, but when I want to enter it says that I need to pay again and that I don't have Spotify premium
The application charged me through Paypal, but when I want to enter it says that I need to pay again and that I don't have Spotify premium
Visitor
764 Views
6 replies
1 likes
I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
Casual Listener
33057 Views
40 replies
0 likes
Did all necessary steps
Did all necessary steps
Visitor
1620 Views
6 replies
0 likes
PlanMicrosoft Premium plan CountryCurrently Egypt DeviceRealme 7 Operating SystemAndroid 12 My Question/IssueWhenever i try to redeem the Microsoft reward code in the linked page in the e-mail,it says "sorry this offer is not available at this moment...
Plan Microsoft Premium plan Country Currently Egypt Device Realme 7 Operating System Android 12 My Question/Issue Whenever i try to redeem th...
Spotify Star
257 Views
1 replies
0 likes
PlanPremiumCountryNew Zealand My Question or IssueI want to set up duo but have to unsubscribe from Spark as it's not available through them, will I lose my playlists.
Plan Premium Country New Zealand My Question or Issue I want to set up duo but have to unsubscribe from Spark as it's not available through them, will I lose my playlists.
Spotify Star
121 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
226 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My aunt has a subscription on an Android phone that died. Monthly charges are being sent to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My aunt ...
Spotify Star
97 Views
1 replies
0 likes
I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want to be billed. This is a pretty insane way of setti...
I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want...
Casual Listener
32274 Views
11 replies
0 likes
PlanPremiumCountrySwedenDeviceThinkpad T14 Gen 3Operating SystemDebian 13 Despite currently paying for a Spotify Premium subscription I am getting graphical ads in the Spotify client. Why is this? See the below image image for an example.
Plan Premium Country Sweden Device Thinkpad T14 Gen 3 Operating System Debian 13 Despite currently paying for a Spotify Premium subscription I am getting graphical ads in the Spotify ...
Spotify Star
133 Views
1 replies
0 likes
I was being charged with Stockholm SE on my credit card. I have not used my credit card to do any Spotify payment before, and I have checked my spotify account, there was no card linked to it.
I was being charged with Stockholm SE on my credit card. I have not used my credit card to do any Spotify payment before, and I have checked my spotify account, there was no card linked to it.
Visitor
51416 Views
16 replies
2 likes
PlanPremiumCountryScotlandDeviceMultiOperating SystemMulti My Question or IssueI want a simple plan that allows me to play my music playlists on any of my devices. I don't want audio books, podcasts or videos. I have previously paid for my subscripti...
Plan Premium Country Scotland Device Multi Operating System Multi My Question or Issue I want a simple plan that allows me to play my music playlists on any of my devices. I don't wa...
Regular
1193 Views
8 replies
0 likes
PlanFree/PremiumCountryINDIADeviceOnePlus nord 3 ce liteOperating System(, Android My Question or IssueThe payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue? I am attaching the screenshot too for...
Plan Free/Premium Country INDIA Device OnePlus nord 3 ce lite Operating System (, Android My Question or Issue The payment got deducted through UPI but my premium didn'...
Moderator
214 Views
4 replies
0 likes
hi, i’m new here but I have been trying to sign up for Premium individual for a month. i explained to support that i’ve had a trial before when i was in undergrad and so i just want to bypass the trial. they told me i still qualified and said i shoul...
hi, i’m new here but I have been trying to sign up for Premium individual for a month. i explained to support that i’ve had a trial before when i was in undergrad and so i just want to bypass the tri...
101 Views
0 replies
0 likes
Looks like it’s been quite a few years since this was discussed and it’s high time for Spotify to review offering a discount to seniors, particularly with the cost of living crisis and especially in the U.K. where Spotify is in any case twice the cos...
Looks like it’s been quite a few years since this was discussed and it’s high time for Spotify to review offering a discount to seniors, particularly with the cost of living crisis and especially in ...
Visitor
12131 Views
23 replies
12 likes
I have you trying to pay for my premium subscription from Nigeria and and none of my cards were accepted. I've tried dollar and local cards both virtual and physical and none of them workedPlan PremiumCountryNigeriaDeviceRedmi 7 and WebOperating Syst...
I have you trying to pay for my premium subscription from Nigeria and and none of my cards were accepted. I've tried dollar and local cards both virtual and physical and none of them worked Plan P...
Newbie
13388 Views
13 replies
8 likes
Dear team, I just received the email indicating my ex cancelled our premium duo account (he is the administrator). When clicking on the link included in the email to subscribe on my own it only redirects to spotify free. Do I have to go through free ...
Dear team, I just received the email indicating my ex cancelled our premium duo account (he is the administrator). When clicking on the link included in the email to subscribe on my own it onl...
Spotify Star
4172 Views
12 replies
1 likes
