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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31cbjsu37dejcx2thbty
  • Visitor
  • 184407 Views
  • 116 replies
  • 12 likes
  • 184407 Views
  • 116 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • TiBlack
  • Newbie
  • 20962 Views
  • 28 replies
  • 4 likes
  • 20962 Views
  • 28 replies
  • 4 likes

Como desactivar de mi plan que me incluyan canciones por fuera de Favoritos

No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormente. Como puedo evitar eso? Eso quizás lo hagan en e...

  • Visitor
  • No me interesa que incluyan en mi sesión del plan Premium canciones sugeridas, que yo no he seleccionado en mis favoritos, solo quiero escuchar la música de mi preferencia, eso no sucedía anteriormen...
  • Billy-J
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

I upgraded to duo but my account says it won’t upgrade for a month.

Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.

  • Casual Listener
  • Based on research it says I should get Duo automatically but it is making me wait a month. Why is that? Can I get that fixed.
  • Billy-J
  • Spotify Star
  • 396 Views
  • 4 replies
  • 0 likes
  • 396 Views
  • 4 replies
  • 0 likes

Spotify redeem card probleam

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • pun10tial
  • Rising Star 1
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Individual Premium with Hulu concerns

PlanIndividual PremiumCountryUnited States of AmericaDevice(iPhone 11 Pro)Operating System(iOS 18) My Question or IssueI am still on the grandfather Individual Spotify with Hulu plan, and when it renews this months, it states that I will lose Hulu ac...

  • Casual Listener
  • Plan Individual Premium Country United States of America Device (iPhone 11 Pro) Operating System (iOS 18)   My Question or Issue I am still on the grandfather Individual Spotify with H...
  • Dessi
  • Moderator
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

Superuser Contribution Yearly or Bi-annual payments – Spotify Premium Account

Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis?below are some basic details of my account. PlanPremium (Single) CountryPakistan Mode of UsageAndroid app

  • Regular
  • Hello.  Is there any option to pay for my subscription on a yearly or bi-annual basis? below are some basic details of my account.   Plan Premium (Single)   Country Pakistan &...
  • Its_srklg
  • Visitor
  • 2469 Views
  • 10 replies
  • 0 likes
  • 2469 Views
  • 10 replies
  • 0 likes

How can I make the subscription payment plan for 1 year?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

How to I cancel the existing premium Prepaid time

Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid period to change my country settings.

  • Visitor
  • Hello, I want to cancel my premium prepaid time since I have moved country and am not living in India anymore, and since I can only use my Spotify in Europe for 14 days, I want to cancel the prepaid ...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Gift card

My Question or IssueWhile scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?

  • Visitor
  •   My Question or Issue While scratching to revel the pin on my gift card the letters rubbed off and I can’t see the entire code to enter it. Is there a way to fix this?
  • AdamDamon
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Entered into family plan, no individual refund?

Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior. Tried to speak to an advisor but was told no refund was possible. I have paid for a service I now cann...

  • Newbie
  • Joined a family plan set up by my partner, not realising I won’t be refunded for the individual plan I literally just paid for a couple days prior.    Tried to speak to an advisor but was...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Family renewal

For a family subscription, when your payment method is invalid (in my case, cancelled and a new card reissued) and spotify tries to renew your monthly subscription, it resets your family. You need to redo all your family members and invites. Instead ...

  • Visitor
  • For a family subscription, when your payment method is invalid (in my case, cancelled and a new card reissued) and spotify tries to renew your monthly subscription, it resets your family.  You n...
  • Anyk17
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Como actualizo mi forma de pago

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDamon
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Spotify Duo doesn't let me invite my partner

PlanFree/PremiumCountryUDADevice(iPhone 16, MacBook Air 2024)Operating System My Question or IssueI currently have a Spotify Premium Plan and want to upgrade to Premium Duo. Went through the process to invite my partner and when I entered her email a...

  • Visitor
  • Plan Free/Premium Country UDA Device (iPhone 16, MacBook Air 2024) Operating System     My Question or Issue I currently have a Spotify Premium Plan and want to upgrade to Premium...
  • Jose_M
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Military Personnel t

Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!

  • Visitor
  • Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
  • InvoluntaryAudience
  • Casual Listener
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”...
  • TiBlack
  • Newbie
  • 20962 Views
  • 28 replies
  • 4 likes
  • 20962 Views
  • 28 replies
  • 4 likes

premium free trial got canceled

hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support but they said that they can't share more informatio...

  • Newbie
  • hi everyone, two days ago I started a free 30-days trial of Spotify Premium and it worked fine until today, when my trial was canceled and I went back to Spotify free. I tried contacting the support ...
  • Ablackash
  • Newbie
  • 4799 Views
  • 14 replies
  • 0 likes
  • 4799 Views
  • 14 replies
  • 0 likes

I want to transfer premium subscription

I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number

  • Visitor
  • I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 0 likes

I paid for an indivi year and here it says i got an family 1 month

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i fix this am i gonna be charged again in a month?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...
  • Billy-J
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

I have premium but Don't know which of the Spotify account has premium

I have premium but Don't know which of the Spotify account has premium. I have more than 1 account and My current account doesn't have premium even though My Autopay is set for premium.So I wanted to know which account has premium

  • Visitor
  • I have premium but Don't know which of the Spotify account has premium. I have more than 1 account and My current account doesn't have premium even though My Autopay is set for premium. So I wanted ...
  • Jose_M
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution How long does it usually take

Free/PremiumCountryNew Zealand Device(Samsung Galaxy 9,)Operating System(Windows 10,etc.) My Question or IssueHow long does it normally take for a new plan to kick in? I had a sub through my telco but now I've changed telco plans I've lost the free s...

  • Newbie
  •   Free/Premium Country New Zealand   Device (Samsung Galaxy 9,) Operating System (Windows 10,etc.)   My Question or Issue How long does it normally take for a new plan to ki...
  • 31a54wxsalwflkrzw5zb
  • Newbie
  • 7022 Views
  • 2 replies
  • 1 likes
  • 7022 Views
  • 2 replies
  • 1 likes