Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 148754 Views
- 100 replies
- 12 likes
- 148754 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17050 Views
- 27 replies
- 4 likes
- 17050 Views
- 27 replies
- 4 likes
Student Plan - Add "no Ads" on Hulu
I recently start my student subscription for Spotify and Hulu (w/ ads) but was wondering if any one has tried or was able to upgrade their Hulu account to have no ads.PlanStudent PlanCountryUSADevice My Question or Issue
- I recently start my student subscription for Spotify and Hulu (w/ ads) but was wondering if any one has tried or was able to upgrade their Hulu account to have no ads. Plan Student Plan Country U...
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- Spotify Star
- 126 Views
- 1 replies
- 1 likes
- 126 Views
- 1 replies
- 1 likes
I paid for Spotify Premium, for 1 year. But now I want to subscribe to Duo.
Hi! I have the following question. I have signed up for Spotify Premium.I paid for a year in advance. But now I am interested in subscribing toDuo. Does anyone know if this conversion can be done?And if it is possible... do you know the cost?Thanks!P...
- Hi! I have the following question. I have signed up for Spotify Premium. I paid for a year in advance. But now I am interested in subscribing to Duo. Does anyone know if this conversion can be done...
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- Spotify Star
- 136 Views
- 1 replies
- 1 likes
- 136 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution UPI Autopay charged me but Spotify says payment failed
Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but...
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- Visitor
- 457 Views
- 7 replies
- 0 likes
- 457 Views
- 7 replies
- 0 likes
I pay for Premium but I get ads when I play a podcast.
I am a premium customer.I get get ads sometimes when I listen to podcasts.I am using Chrome on Windows.I should not get ads since I pay $13.99 per month for an ad-free service.Spotify should pay podcasters some of my fee, so I don't get ads, shouldn'...
- I am a premium customer. I get get ads sometimes when I listen to podcasts. I am using Chrome on Windows. I should not get ads since I pay $13.99 per month for an ad-free service. Spotify should ...
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- Spotify Star
- 134 Views
- 1 replies
- 1 likes
- 134 Views
- 1 replies
- 1 likes
I pay for Spotify but the accout pulling up says I don't.
I upgraded phones and when I log in my premium Spotify is not there i have adds I should not have adds I pay for it
- I upgraded phones and when I log in my premium Spotify is not there i have adds I should not have adds I pay for it
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Is there a way to redeem a code without entering credit card info?
PlanFreeCountryUSDevice Operating SystemWindows 11 My Question or IssueI have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't get one. Is there a way to redeem the code without the credit card and if so how?
- Plan Free Country US Device Operating System Windows 11 My Question or Issue I have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't ge...
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- Visitor
- 1297 Views
- 4 replies
- 0 likes
- 1297 Views
- 4 replies
- 0 likes
Superuser Contribution I can't find my university in the list for Premium subscription
Plan Free Country Russia Device All Operating System All My Question Finally, That Spotify got to Russia. But for some reason, the subscription for students still does not work, there is not a single Russian university Maybe I am doing something wron...
- Plan Free Country Russia Device All Operating System All My Question Finally, That Spotify got to Russia. But for some reason, the subscription for students still does not ...
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- Visitor
- 1363 Views
- 7 replies
- 2 likes
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RussiaStudent
- 1363 Views
- 7 replies
- 2 likes
Superuser Contribution spotify took money and i didn't receive a subscription
Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i did not receive the subscription due to the countries not matching. I'd like a refund so ...
- Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i di...
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- Visitor
- 261 Views
- 3 replies
- 0 likes
- 261 Views
- 3 replies
- 0 likes
How can I change my card for payments?
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them work. I don't know if it's because I have a android...
- So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them ...
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- Visitor
- 2702 Views
- 2 replies
- 0 likes
- 2702 Views
- 2 replies
- 0 likes
Can I find out the first 4 digits of the card I used to sign up?
PlanPremiumCountryBrazilDeviceAcer Operating SystemWindows 10 My Question or IssueI'm having an issue and need to know which card I used for Spotify since I don't have access to my bank. I wanted to know if there's a way to see it. I tried checking m...
- Plan Premium Country Brazil Device Acer Operating System Windows 10 My Question or Issue I'm having an issue and need to know which card I used for Spotify since I don't have a...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Request for Refund
Hello, Please refund the money you deducted from my account. I intended to cancel my subscription earlier, but you charged me before I had the chance to do so. Thank youPlanPremiumCountryKazakhstan Device(iPhone 14 pro max)
- Hello, Please refund the money you deducted from my account. I intended to cancel my subscription earlier, but you charged me before I had the chance to do so. Thank you Plan Prem...
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- Spotify Star
- 130 Views
- 3 replies
- 0 likes
- 130 Views
- 3 replies
- 0 likes
Need a refund
You took money from my bank account.When I click cancel subscri
- You took money from my bank account.When I click cancel subscri
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- Rising Star 1
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Superuser Contribution Why do I have to wait 12 months to join another plan
So my plan ran out and we had a different credit card and now I can’t join the new plan. This is literally the dumbest thing I’ve ever seen and regret ever getting Spotify. Please just get rid of that dumb rule.
- So my plan ran out and we had a different credit card and now I can’t join the new plan. This is literally the dumbest thing I’ve ever seen and regret ever getting Spotify. Please just get rid of tha...
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- Visitor
- 1972 Views
- 10 replies
- 2 likes
- 1972 Views
- 10 replies
- 2 likes
Spotify premium Test abbonement
Hello, yesterday, i bought the 2 months Spotify premium test trial, But today it got reseted. I would Like to continue to my free trial of Spotify premium.
- Hello, yesterday, i bought the 2 months Spotify premium test trial, But today it got reseted. I would Like to continue to my free trial of Spotify premium.
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
How do I cancel a New York Times subscription through Spotify?
PlanFree/Premium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
I have been verified as a student and when i try it doesn't work
When i click on get discount then it tells me to choose which payment method but then throws an error saying it is not available in your country but it is available because I stay in UAE
- When i click on get discount then it tells me to choose which payment method but then throws an error saying it is not available in your country but it is available because I stay in UAE
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes
Youve taken too long to complete your purchase
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to upgrade to family plan but when I select it I get the message Youve taken too long ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trying ...
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- Spotify Star
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
Superuser Contribution Checkout delay
I have paid for premium subscription (KES **bleep**) per week for Premium but the checkout page has been loading for hours now.PlanPremiumCountryKenyaDeviceSamsung Galaxy A15Operating SystemAndroid My Question or Issue
- I have paid for premium subscription (KES **bleep**) per week for Premium but the checkout page has been loading for hours now. Plan Premium Country Kenya Device Samsung Galaxy A15 Operating S...
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- Moderator
- 78 Views
- 1 replies
- 0 likes
- 78 Views
- 1 replies
- 0 likes
Can I get my money back on a purchase I made today
I forgot to turn off the autopay and got charged so can I cancel the subscription and get a refund
- I forgot to turn off the autopay and got charged so can I cancel the subscription and get a refund
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- Spotify Star
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
Duo account but still on free subscription plan
PlanFree/PremiumCountrySouth Africa Device(iPhone 13)Operating System(iOS 17.4.1etc.) My Question or IssueMy partner upgraded his plan to premium duo and added me on it - our address is the same but my plan still under the free subscription plan. I h...
- Plan Free/Premium Country South Africa Device (iPhone 13) Operating System (iOS 17.4.1etc.) My Question or Issue My partner upgraded his plan to premium duo and added me on it ...
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- Not applicable
- 519 Views
- 3 replies
- 0 likes
- 519 Views
- 3 replies
- 0 likes