Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 80962 Views
- 50 replies
- 4 likes
- 80962 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10146 Views
- 23 replies
- 2 likes
- 10146 Views
- 23 replies
- 2 likes
Superuser Contribution Family plan issue. 12 months
Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
- Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
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- Casual Listener
- 739 Views
- 4 replies
- 0 likes
- 739 Views
- 4 replies
- 0 likes
My payment was charged 3 months and I have been debited and the subscription is not active
PlanPremiumCountrynigeria My Question or Issue
- Plan Premium Country nigeria My Question or Issue
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Solved!! My microsoft rewards code doesnt work
PlanFreeCountryMEXICO My Question or IssueI entered to https://www.spotify.com/mx/redeem/ and used the code that was provided to me at https://rewards.bing.com/redeem/orderhistory to get Spotify Premium for 3 months with an account that has not been ...
- Plan Free Country MEXICO My Question or Issue I entered to https://www.spotify.com/mx/redeem/ and used the code that was provided to me at https://rewards.bing.com/redeem/orderhistory to...
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- Visitor
- 311 Views
- 2 replies
- 0 likes
- 311 Views
- 2 replies
- 0 likes
não dei certo com o Spotify quero o reembolso
não dei certo quero o reembolso
- não dei certo quero o reembolso
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- Spotify Star
- 177 Views
- 3 replies
- 0 likes
- 177 Views
- 3 replies
- 0 likes
Cant make a payment after updating payment information
PlanPremiumCountryUnited Arab Emirates Device(iPhone 12, Macbook Pro)Operating System(iOS 10) My Question or IssueI missed my payment because my card got cancelled - the app switched me back to a free version of spotify. After updateing my card infor...
- Plan Premium Country United Arab Emirates Device (iPhone 12, Macbook Pro) Operating System (iOS 10) My Question or Issue I missed my payment because my card got c...
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- Spotify Star
- 88 Views
- 1 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
3 months free premium is a scam
Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been put back on the free plan. Valid card, valid email, n...
- Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been pu...
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- Visitor
- 426 Views
- 3 replies
- 0 likes
- 426 Views
- 3 replies
- 0 likes
2 personal account to convert to family and not loosing the money?
PlanMoving from Premium to familyCountryNLDeviceN.A.Operating SystemN.A. My Question or IssueI have my 2 kids with both their personal account. Now I like to have one as well and my wife too. So I want to change to family account.The situation:My kid...
- Plan Moving from Premium to family Country NL Device N.A. Operating System N.A. My Question or Issue I have my 2 kids with both their personal account. Now I like to have one...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
how to remove hulu from spotify account
I am trying to create a Hulu tv account but am unable to because I already have a hulu accunt through spotify. I need to remove hulu from my spotify subscription.
- I am trying to create a Hulu tv account but am unable to because I already have a hulu accunt through spotify. I need to remove hulu from my spotify subscription.
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- Visitor
- 894 Views
- 3 replies
- 0 likes
- 894 Views
- 3 replies
- 0 likes
Superuser Contribution Paid for Spotify mini, payment was completed but didn't recieve subscription
None of the below information is required. However, the more you provide the easier it will be SubscriptionSpotify miniCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...
- None of the below information is required. However, the more you provide the easier it will be Subscription Spotify mini Country India Device (iPhone 8, Samsung Galaxy 9, Macbook ...
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- Moderator
- 87 Views
- 1 replies
- 0 likes
- 87 Views
- 1 replies
- 0 likes
Superuser Contribution why cant i get a 3 months free primuim
please help me
- please help me
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- Moderator
- 396 Views
- 4 replies
- 0 likes
- 396 Views
- 4 replies
- 0 likes
Discount for Trainees
PlanPremiumCountryGermany DeviceXiaomi mi 10T Operating SystemAndroid My Question or IssueYou are currently offering a discount only for students, but trainees would also be happy if they could get Spotify a little cheaper. Of course, trainees alread...
- Plan Premium Country Germany Device Xiaomi mi 10T Operating System Android My Question or Issue You are currently offering a discount only for students, but train...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Will I lose my free premium trial if I cancel it early?
PlanPremiumCountryUnited StatesDeviceAnyOperating SystemAny My Question or IssueIf I click on the cancel premium button to cancel any charges that would be made when my free premium ends, it says that it'll be cancelled today. I just got it, and I do...
- Plan Premium Country United States Device Any Operating System Any My Question or Issue If I click on the cancel premium button to cancel any charges that would be made when my free ...
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- Casual Listener
- 34478 Views
- 14 replies
- 0 likes
- 34478 Views
- 14 replies
- 0 likes
Solved!!Superuser Contribution Missing features in Pakistan
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app.2. No lyrics: You can not swipe up on a playing song at all, so there is n...
- Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app. 2. No lyrics...
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- Newbie
- 23162 Views
- 33 replies
- 17 likes
- 23162 Views
- 33 replies
- 17 likes
Superuser Contribution Retrieving personalized play list when switching plans
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe just went from Family Plan to Duo. I am the Plan Manager and my wife is the plan member. W...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We just...
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- Casual Listener
- 100 Views
- 2 replies
- 0 likes
- 100 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution changing billing date
I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want to be billed. This is a pretty insane way of setti...
- I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want...
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- Newbie
- 8546 Views
- 9 replies
- 0 likes
- 8546 Views
- 9 replies
- 0 likes
Solved!! Playlists in the free subscription
PlanFreeCountryFranceDevicePixel & PCOperating SystemAndroid & Linux My Question or IssueHi,I just canceled mu subscription for financial reasons. So now I am back to the free plan. I am wondering if I will loose my playlists (Liked songs) or created...
- Plan Free Country France Device Pixel & PC Operating System Android & Linux My Question or Issue Hi, I just canceled mu subscription for financial reasons. So now I am bac...
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- Casual Listener
- 114 Views
- 2 replies
- 0 likes
- 114 Views
- 2 replies
- 0 likes
offered 2 months of premium duo at my current individual membership price
Planpremium duoCountryEnglandDevice(iPhone 11 pro)Operating System(iOS ) My Question or IssueI have been offered 2 months of premium duo for the price i pay for my individual membership, I signed up and got my partner on my membership so now i have d...
- Plan premium duo Country England Device (iPhone 11 pro) Operating System (iOS ) My Question or Issue I have been offered 2 months of premium duo for the price i pay for my individual...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Audio hours with duo account
I purchased a premium duo account for my dad and I to listen to music uninterrupted from each other. I recently learned about the audio book feature! There are 15 hours of free listening time, is that split between the two users of the duo account or...
- I purchased a premium duo account for my dad and I to listen to music uninterrupted from each other. I recently learned about the audio book feature! There are 15 hours of free listening time, is tha...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Basic Family Subscription vs. Premium Family
I see in the UK that there is a new Subscription tier of Basic Family for £17.99, but the differences between Premium Family (£19.99) and this new tier is not very clear. Is Basic Family the same as Premium Family just with the Audiobook offerings re...
- I see in the UK that there is a new Subscription tier of Basic Family for £17.99, but the differences between Premium Family (£19.99) and this new tier is not very clear. Is Basic Family the...
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- Casual Listener
- 37698 Views
- 27 replies
- 2 likes
- 37698 Views
- 27 replies
- 2 likes
Unable to switch accounts, Premium individual to Premium student
Tried to switch accounts from Premium individual to Premium student, but the app doesn't allow me. It just gets stuck on change plans option, then I tried to do it on my laptop and it's telling me to do it on my phone. I can't even cancel my subscrip...
- Tried to switch accounts from Premium individual to Premium student, but the app doesn't allow me. It just gets stuck on change plans option, then I tried to do it on my laptop and it's telling ...
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes