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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5193 Views
  • 23 replies
  • 2 likes
  • 5193 Views
  • 23 replies
  • 2 likes

Superuser Contribution Spotify with Hulu

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify student premium and an already active Hulu account but it won’t allow to me to...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • ktalnyc
  • Newbie
  • 681 Views
  • 3 replies
  • 0 likes
  • 681 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium with Hulu (student) trouble activating

PlanPremium StudentCountryUSDeviceiPhone 14 My Question or IssueMy Premium student account shows that I have spotify with free Hulu. My account page shows both Spotify and Hulu as active, but I can not get Hulu to work. When I click "Start Watching" ...

  • Visitor
  • Plan Premium Student Country US Device iPhone 14   My Question or Issue My Premium student account shows that I have spotify with free Hulu. My account page shows both Spotify and Hulu a...
  • Ivelina
  • Moderator
  • 94 Views
  • 2 replies
  • 0 likes
  • 94 Views
  • 2 replies
  • 0 likes

Am able to share audiobooks I've already purchased with my duo partner?

I just got Spotify Duo today and I wanted to know if I am able to share audiobooks I've already purchased with my duo partner or if they need to buy it again.

  • Visitor
  • I just got Spotify Duo today and I wanted to know if I am able to share audiobooks I've already purchased with my duo partner or if they need to buy it again.
  • Rericks4
  • Newbie
  • 2735 Views
  • 5 replies
  • 0 likes
  • 2735 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issue with playing some musics in my playlist after my card declined once.

I have Issue with playing some musics in my playlist after my card declined once and successed to make a payment after fullfill my bank account after 3~4 days from scheduled payment date. I repeatedly have this problem after the case that I have forg...

  • Visitor
  • I have Issue with playing some musics in my playlist after my card declined once and successed to make a payment after fullfill my bank account after 3~4 days from scheduled payment date. I repeate...
  • Ivelina
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

My country isn't listed

In reside in St Maarten and it's not listed, but I am interested in a Premium Duo account

  • Visitor
  • In reside in St Maarten and it's not listed, but I am interested in a Premium Duo account
  • Billy-J
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

I do Not want a DJ on my account

A DJ keeps showing up on my acct I do not want any part of this premium only and nothing else

  • Visitor
  • A DJ keeps showing up on my acct I do not want any part of this premium only and nothing else
  • Billy-J
  • Spotify Star
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

comment se desinscrire de spotify

je me suis inscrit sur un nouveau compte ce matin car je n'arrivait pas a me connecter a mon compte premium,je voudrais supprimer ce nouveau compte et retrouver l'ancien.est ce clair?

  • Visitor
  • je me suis inscrit sur un nouveau compte ce matin car je n'arrivait pas a me connecter a mon compte premium,je voudrais supprimer ce nouveau compte et retrouver l'ancien.est ce clair?
  • Billy-J
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Solved!! After joining a family Premium, how do I cancel my previous Premium plan?

I've had my own premium plan for years. Now I've joined a family plan that my spouse manages. Do I need to cancel my previous plan to avoid double billing or does that happen automatically?

  • Visitor
  • I've had my own premium plan for years. Now I've joined a family plan that my spouse manages. Do I need to cancel my previous plan to avoid double billing or does that happen automatically?
  • AdamDam
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

I paid my premium suscription but it doesnt work

Last Saturday, I paid for my premium subscription, my credit card was charged, but the premium subscription was not activated, and the email confirmation never arrived. How can I activate my subscription?Thank you.

  • Newbie
  • Last Saturday, I paid for my premium subscription, my credit card was charged, but the premium subscription was not activated, and the email confirmation never arrived. How can I activate my subscrip...
  • osornios
  • Spotify Star
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Paying for duo but not using it, would like refund

I have been paying for Spotify Premium Duo for a long time (maybe over a year) and sending the link to my husband to join. Every time he tries the link it says error. This seems like a rip off, but life gets so busy we keep saying we’ll get to the bo...

  • Casual Listener
  • I have been paying for Spotify Premium Duo for a long time (maybe over a year) and sending the link to my husband to join. Every time he tries the link it says error. This seems like a rip off, but l...
  • Maxim
  • Spotify Star
  • 102 Views
  • 3 replies
  • 0 likes
  • 102 Views
  • 3 replies
  • 0 likes

two separate premium accounts merging to premium duo?

PlanPremium/ Premium Duo CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMe and my partner have to separate Spotify premium accounts for years. We do ...

  • Visitor
  •   Plan Premium/ Premium Duo  Country Germany    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
  • AdamDam
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

I have been logged out of my Premium Duo subscription.

My account says I'm not part of our household DUO subscription. But when my husband sends me the link to subscribe, it tells me that I am already part of the subscription?

  • Visitor
  • My account says I'm not part of our household DUO subscription. But when my husband sends me the link to subscribe, it tells me that I am already part of the subscription?
  • Bittencourt
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Solved!! Ad still pop up even though i already pay premium mini

PlanPremium miniCountryIndonesiaDeviceOperating System(Androis, windows.) My Question or IssueI already paid for premium mini but ads still pop up, it didnt occur on my smartphone (not yet at least) but on windows spotify app ads still pop up, if som...

  • Casual Listener
  • Plan Premium mini Country Indonesia Device Operating System (Androis, windows.)   My Question or Issue I already paid for premium mini but ads still pop up, it didnt occur on my smartph...
  • Maxim
  • Spotify Star
  • 128 Views
  • 3 replies
  • 0 likes
  • 128 Views
  • 3 replies
  • 0 likes

Unable to print reciepts due to background change

Since Spotify changed the receipts page background to black with white text, receipts now appear as invisible/blank when trying to create PDFs. 臘 To whoever made this change, please revert it back or give us a 'save receipt' button as there's no othe...

  • Casual Listener
  • Since Spotify changed the receipts page background to black with white text, receipts now appear as invisible/blank when trying to create PDFs. 🤦   To whoever made this change, please revert ...
  • 31l3ebstqvsu4usgscgz
  • Casual Listener
  • 526 Views
  • 12 replies
  • 4 likes
  • 526 Views
  • 12 replies
  • 4 likes