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Can I have a refund?

Can I have a refund?

Plan

Basic

Country

Korea

Device

iPhone 12 mini & Macbook Air

Operating System

MacOs

 

My Question or Issue

I paid but Spotify don't have the song I want. So I want a refund.

Can I have a refund?

 

Reply
3 Replies

Hey, @JUHKIM 
Welcome to the Spotify Community, and thanks for reaching out to us!

Spotify has currently over 100 million songs and more than 5 million podcast shows in its catalog. Despite that, Spotify doesn't have all 

the world’s music and podcasts, and what they do have varies over time and between countries… 

When it comes to refunds, Spotify has a policy that defines in which cases a refund is valid. You can have more information here:

To request a refund, you need to contact the Spotify Customer Support team by choosing the best channel for you here.
Just for your information, they typically reply within 24-48 hours by email, but you can also tweet to @SpotifyCares on X (Twitter), message Spotify Cares on Facebook, or even get assistance via live chat, if available in your country.

 

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷🎶

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Est ce possible de se faire rembourser un paiement du premium famille car j’ai pas payé sur le bon compte et je ne l’ai donc pas utiliser

Że względu na wakacje nie słuchałem za dużo muzyki i zapomniałem o mojej darmowej subskrypcji przez co pobrało mi dzisiaj pieniądze i chciałem się dowiedzieć czy jest szansa na ich odzyskanie

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