What happened to Premium Family Basic?

cm49 · 2024-09-25

Plan

Premium Family

Country

USA

Device

All Devices

Operating System

All Operating Systems

My Question or Issue
I was once able to downgrade from Family Premium to Family Premium Basic which removed the audiobooks section which I don't use and lowered the cost of the plan back to $16.99 USD. I am no longer seeing it as an option as I am looking to downgrade. Is it still available?

Maxim · 2024-09-26

Hey @cm49,

Thanks for reaching out.

The Basic plan is only available to existing subscribers and is not being offered separately. Unfortunately, once it’s canceled, it’s not possible to resubscribe to it.

I hope this clears things up 🙂

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toestanden · 2025-09-20

Long time Premium (Family) user that switched to Family Basic this year. Apparently a payment failed so immediately got kicked out onto a Free account... I resubscribed to Premium Family but can no longer see the option to switch to the Basic version. I guess because it thinks I am a 'new' PF user? Surely there must be a way to restore things?

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