Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 172776 Views
- 114 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect”Please help
Hoy cambie la tarjeta para realizar el pago, tengo el pago de los $199 y otros dos de $20, a qué se debe ¿?
Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehello, I have been using the free version but have registered and paid for Premium. However ...
I signed up for a 2 month free trial of premium a week ago and it was working okay this morning but then it abruptly stopped, switched my song, and put me on the free Spotify plan.
[removed by Mod], la aplicación me hizo el cobro mensual de mi suscripción, me pareció raro que me haya salido la notificación de que renové mi plan cuando yo en ningún momento había ingresado mi tarjeta bancaria a la aplicación. Me parece indignante...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAssinei O duo e todas as músicas curtidas dele vai pra minha pasta de músicas curtidas
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Kod to i nie wiem dlaczego nie działa
I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expires, deletes my family setup and I have to setup all...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium CountryUSADeviceiphone XROperating SystemiOS 18.3 My Question or Issueso I paid for premium my payment went thru but it went to my old account not my new one please help me fix it
I got verified and all, got the verification but when I go to change my subscription it says i’m ineligible and sends me the message above..Plan Premium to student CountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(i...
Has anyone in UK used the Asda gift card? It’s £72, but I can not find out if this is for 6 months or 12 months subscription? thanks
PlanPremium DeviceOnePlus 8T My Question or Issue I've had the student plan for a while but now it has suddenly switched to the classic premium individual which I don't want nor can afford. I tried getting the student plan again my verifying myself b...
I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
The receipt of my payment is already reflected on my Spotify account and on the bank I used. However, I am being asked to pay again with the same amount. What can I do to not be charged again?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Unable to activate premium subscription via Singtel CAST
I was using a free trial that was made sometime possibly 3 months ago. I forgot to cancel the trial until I saw the charge on my card. My trial ended yesterday around 2:26 pm (when I got charged) and as soon as I saw the charge I canceled right then ...
PlanFamily subscription CountryIndiaDevice(Redmi, vivo, iphone, iQOO)Operating System(Android & ios) My Question or IssueWe friends including me were five and we qre working together in same office but different residential area, Can we use family su...