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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 19152 Views
  • 27 replies
  • 4 likes
  • 19152 Views
  • 27 replies
  • 4 likes

Superuser Contribution Easypaisa payment issue

Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect”Please help

  • Visitor
  • Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect” Please help 🙏
  • rayyanspoky
  • Visitor
  • 11167 Views
  • 20 replies
  • 3 likes
  • 11167 Views
  • 20 replies
  • 3 likes

¿Porque tengo 3 cobros de la cuenta?

Hoy cambie la tarjeta para realizar el pago, tengo el pago de los $199 y otros dos de $20, a qué se debe ¿?

  • Visitor
  • Hoy cambie la tarjeta para realizar el pago, tengo el pago de los $199 y otros dos de $20, a qué se debe ¿?
  • osornios
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Subscription

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehello, I have been using the free version but have registered and paid for Premium. However ...

  • Visitor
  • Plan  Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify premium ended when it wasn’t supposed to

I signed up for a 2 month free trial of premium a week ago and it was working okay this morning but then it abruptly stopped, switched my song, and put me on the free Spotify plan.

  • Visitor
  • I signed up for a 2 month free trial of premium a week ago and it was working okay this morning but then it abruptly stopped, switched my song, and put me on the free Spotify plan.
  • 31danoca7ohkx6ujxo3d
  • Visitor
  • 628 Views
  • 3 replies
  • 0 likes
  • 628 Views
  • 3 replies
  • 0 likes

Cobro de de la suscripción sin tener la tarjeta ingresada

[removed by Mod], la aplicación me hizo el cobro mensual de mi suscripción, me pareció raro que me haya salido la notificación de que renové mi plan cuando yo en ningún momento había ingresado mi tarjeta bancaria a la aplicación. Me parece indignante...

  • Visitor
  • [removed by Mod], la aplicación me hizo el cobro mensual de mi suscripción, me pareció raro que me haya salido la notificación de que renové mi plan cuando yo en ningún momento había ingresado mi tar...
  • Billy-J
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Assinatura duo bugada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAssinei O duo e todas as músicas curtidas dele vai pra minha pasta de músicas curtidas

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Assinei...
  • Billy-J
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Just received a 3-months code for premium but it downs work

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Annual Subscription - Why is it made so difficult or impossible?

I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expires, deletes my family setup and I have to setup all...

  • Newbie
  • I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expir...
  • Sandra_m963
  • Visitor
  • 9156 Views
  • 5 replies
  • 1 likes
  • 9156 Views
  • 5 replies
  • 1 likes

Switched to duo but still charged for premium individual and no refund

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium and it went to my old account instead of my new one

Plan Premium CountryUSADeviceiphone XROperating SystemiOS 18.3 My Question or Issueso I paid for premium my payment went thru but it went to my old account not my new one please help me fix it

  • Visitor
  • Plan  Premium  Country USA Device iphone XR Operating System iOS 18.3   My Question or Issue so I paid for premium my payment went thru but it went to my old account not my n...
  • Novy
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry, you are not eligible for that plan. Here are some other ways to get Premium.

I got verified and all, got the verification but when I go to change my subscription it says i’m ineligible and sends me the message above..Plan Premium to student CountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(i...

  • Visitor
  • I got verified and all, got the verification but when I go to change my subscription it says i’m ineligible and sends me the message above.. Plan  Premium to student  Country USA &nbsp...
  • Novy
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift card

Has anyone in UK used the Asda gift card? It’s £72, but I can not find out if this is for 6 months or 12 months subscription? thanks

  • Newbie
  • Has anyone in UK used the Asda gift card?  It’s £72, but I can not find out if this is for 6 months or 12 months subscription?  thanks       
  • Novy
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Student plan not working

PlanPremium DeviceOnePlus 8T My Question or Issue I've had the student plan for a while but now it has suddenly switched to the classic premium individual which I don't want nor can afford. I tried getting the student plan again my verifying myself b...

  • Visitor
  • Plan Premium   Device OnePlus 8T    My Question or Issue   I've had the student plan for a while but now it has suddenly switched to the classic premium individual which I...
  • Jose_M
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I need a refund

I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

  • Newbie
  • I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
  • 31sz4nm6vuuljpwvns53
  • Casual Listener
  • 6293 Views
  • 11 replies
  • 0 likes
  • 6293 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution I already paid for premium but I'm being charged again three days later

The receipt of my payment is already reflected on my Spotify account and on the bank I used. However, I am being asked to pay again with the same amount. What can I do to not be charged again?

  • Casual Listener
  • The receipt of my payment is already reflected on my Spotify account and on the bank I used. However, I am being asked to pay again with the same amount. What can I do to not be charged again?
  • WaboyMans
  • Visitor
  • 676 Views
  • 5 replies
  • 0 likes
  • 676 Views
  • 5 replies
  • 0 likes

Superuser Contribution اريد اشتراك 6اشهر

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! how do i get a refund from a charge that was a mistake ?

I was using a free trial that was made sometime possibly 3 months ago. I forgot to cancel the trial until I saw the charge on my card. My trial ended yesterday around 2:26 pm (when I got charged) and as soon as I saw the charge I canceled right then ...

  • Visitor
  • I was using a free trial that was made sometime possibly 3 months ago. I forgot to cancel the trial until I saw the charge on my card. My trial ended yesterday around 2:26 pm (when I got charged) and...
  • Bogdano1
  • Visitor
  • 4081 Views
  • 6 replies
  • 0 likes
  • 4081 Views
  • 6 replies
  • 0 likes

Superuser Contribution Family subscription

PlanFamily subscription CountryIndiaDevice(Redmi, vivo, iphone, iQOO)Operating System(Android & ios) My Question or IssueWe friends including me were five and we qre working together in same office but different residential area, Can we use family su...

  • Visitor
  • Plan Family subscription  Country India Device (Redmi, vivo, iphone, iQOO) Operating System (Android & ios)   My Question or Issue We friends including me were five and we qre...
  • AlejaR
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes