Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 147293 Views
- 99 replies
- 12 likes
- 147293 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16990 Views
- 27 replies
- 4 likes
- 16990 Views
- 27 replies
- 4 likes
Superuser Contribution Gift a Premium Subscription to a distant friend
I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?
- I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?
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- Moderator
- 5897 Views
- 5 replies
- 0 likes
- 5897 Views
- 5 replies
- 0 likes
Superuser Contribution Do we have to own separate Iphones to participate in the Duo plan?
Do we need to have separate iphones to participate in the Duo plan?
- Do we need to have separate iphones to participate in the Duo plan?
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- Moderator
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Can't subscribe to a duo plan
PlanPremiumCountryUSDeviceMac airOperating SystemMac My Question or IssueI tried to subscribe to a duo plan for the 2-month offer at the same price as the premium on this page, but when I click "Get Premium Duo" it takes me to the middle of the page ...
- Plan Premium Country US Device Mac air Operating System Mac My Question or Issue I tried to subscribe to a duo plan for the 2-month offer at the same price as the premium on this pag...
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- Spotify Star
- 277 Views
- 5 replies
- 0 likes
- 277 Views
- 5 replies
- 0 likes
Cancelled subscription, but I still paid for the month. Will it still work?
I cancelled my subscription. But the payment already went through. I want to ensure I get the rest of the months with premium. Considering it is paid for .
- I cancelled my subscription. But the payment already went through. I want to ensure I get the rest of the months with premium. Considering it is paid for .
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- Spotify Star
- 78 Views
- 1 replies
- 0 likes
- 78 Views
- 1 replies
- 0 likes
Hola tengo contratado el Spotify y me están saliendo anuncios
Tengo Spotify premium infdividual
- Tengo Spotify premium infdividual
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- Spotify Star
- 67 Views
- 1 replies
- 1 likes
- 67 Views
- 1 replies
- 1 likes
Superuser Contribution Premium not working
I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back.PlanFree/PremiumCountry Device(iPhone 13 )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back. Plan Free/Premium Country Device (iPhone 13 ) Operati...
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- Visitor
- 591 Views
- 8 replies
- 0 likes
- 591 Views
- 8 replies
- 0 likes
Superuser Contribution Spotify Premium Duo
Hi all,Got myself and my partner on a spotify duo plan but for some reason everytime she logs in its just showing as a free account even though she followed the link to join my plan and she's on there??PlanPremiumCountry Device(iPhone 8, Samsung Gala...
- Hi all, Got myself and my partner on a spotify duo plan but for some reason everytime she logs in its just showing as a free account even though she followed the link to join my plan and she's on th...
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- Moderator
- 385 Views
- 3 replies
- 0 likes
- 385 Views
- 3 replies
- 0 likes
Solved!! I was charged but Premium "PAUSED"
I couldn't find any option to contact the support other than via this forum. I was going to renew my monthly subscription and was charged successfully but my Premium status changed to "paused" with the following explanation "Your last payment didn’t ...
- I couldn't find any option to contact the support other than via this forum. I was going to renew my monthly subscription and was charged successfully but my Premium status changed to "pause...
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- Visitor
- 3658 Views
- 5 replies
- 1 likes
- 3658 Views
- 5 replies
- 1 likes
How to cancel a plan if you arent the manager
So I lost the Gmail on which I had my Spotify account years ago but I still had Spotify on that Gmail so I had a premium plan with my mother and I was the manager plan,but right now I lost that account and can't cancel the plan what should I do?
- So I lost the Gmail on which I had my Spotify account years ago but I still had Spotify on that Gmail so I had a premium plan with my mother and I was the manager plan,but right now I lost that accou...
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- Spotify Star
- 132 Views
- 3 replies
- 0 likes
- 132 Views
- 3 replies
- 0 likes
Beign charged but do not have an account with Spotify
I have a problem. The last year i have been getting charged with spotify fee. I dont know the email address associated with the payment. I have a bazillion email addresses and dont want to spend countless hours trying each eamil address.I knwo the cr...
- I have a problem. The last year i have been getting charged with spotify fee. I dont know the email address associated with the payment. I have a bazillion email addresses and dont want to spe...
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- Not applicable
- 198 Views
- 2 replies
- 0 likes
- 198 Views
- 2 replies
- 0 likes
Superuser Contribution How do I switch from a Premium Family Plan to a Premium Individual Plan?
I seem to go in circles following Spotify's directions.
- I seem to go in circles following Spotify's directions.
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- Moderator
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution Where do I find the link to get my wife on the duo plan
I paid for duo but I can’t get my wife on it.
- I paid for duo but I can’t get my wife on it.
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- Moderator
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Superuser Contribution accidentally activated Premium Duo
I accidently changed to Premium Duo, but not linked two accounts. I want to avoid that I get charged for this at the end of the month. Can this be ensured?
- I accidently changed to Premium Duo, but not linked two accounts. I want to avoid that I get charged for this at the end of the month. Can this be ensured?
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- Visitor
- 2243 Views
- 9 replies
- 0 likes
- 2243 Views
- 9 replies
- 0 likes
Superuser Contribution Darmowy kod od Mediaexpert na Premium - pobrane 3zl
PlanFree/PremiumCountryPoland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOtrzymałam darmowy kod do Spotify Premium na 3 miesiące dostępu za darmo od Mediaexpert...
- Plan Free/Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue O...
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- Visitor
- 2073 Views
- 6 replies
- 0 likes
- 2073 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Payment charged but Spotify is still not premium
Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL, which is odd, since the price of this subscriptio...
- Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL...
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- Visitor
- 1895 Views
- 11 replies
- 0 likes
- 1895 Views
- 11 replies
- 0 likes
Superuser Contribution spotify me hiso el cobro y no tengo premium
Hola! me podrian ayudar? en mi telefono tenia spotify premium. el dia 9 de enero se me realizo el cobro del plan premium, hace dos dias mi telefono de la nada dejo de funcionar y al instalar spotify en el nuevo telefono no me aparece mi cuenta premiu...
- Hola! me podrian ayudar? en mi telefono tenia spotify premium. el dia 9 de enero se me realizo el cobro del plan premium, hace dos dias mi telefono de la nada dejo de funcionar y al instalar spotify ...
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- Visitor
- 397 Views
- 2 replies
- 0 likes
- 397 Views
- 2 replies
- 0 likes
Solved!! Cancel from a premium plan, I'm not planning manager
PlanPremiumCountry DeviceGoogle pixel My Question or IssueHi. I would like to remove myself from a family plan. I'm not the plan manager. I'm worried if I choose the cancel premium option I will cancel the premium plan for everyone else on the plan. ...
- Plan Premium Country Device Google pixel My Question or Issue Hi. I would like to remove myself from a family plan. I'm not the plan manager. I'm worried if I choo...
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- Casual Listener
- 213 Views
- 2 replies
- 0 likes
- 213 Views
- 2 replies
- 0 likes
VETERANS ACCOUNTS
My Question : Why do you not offer us VETERSNS an account option like you do the students?? Haven’t the Veterans done plenty for this country? I mean if a student can get a $5.99 account don’t you think us veterans should also!??
- My Question : Why do you not offer us VETERSNS an account option like you do the students?? Haven’t the Veterans done plenty for this country? I mean if a student can get a $5.99 account don’t you th...
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- Casual Listener
- 130 Views
- 2 replies
- 0 likes
- 130 Views
- 2 replies
- 0 likes
Superuser Contribution I got the duo's invitation but I keep hearing ads. What do I need to do?
Did all necessary steps
- Did all necessary steps
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- Moderator
- 235 Views
- 4 replies
- 0 likes
- 235 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution The limit on download devices is not being lifted
When I try to download, I get the message "You have reached the device limit." Even if I sign out of all devices from the account settings screen, this does not improve the situation.
- When I try to download, I get the message "You have reached the device limit." Even if I sign out of all devices from the account settings screen, this does not improve the situation.
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- Regular
- 433 Views
- 6 replies
- 1 likes
- 433 Views
- 6 replies
- 1 likes