Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I just had to renew my subscription because my payment card on file had been replaced and new card info not updated. I resubscribed to the premium level like I had previously been on but the app still lists me as having the free acct. The payment has...
Visitor
I just had to renew my subscription because my payment card on file had been replaced and new card info not updated. I resubscribed to the premium level like I had previously been on but the ap...
Aije
Visitor
671 Views
6 replies
0 likes
Plan: FreeCountry: USA Deviceiphone 8Operating SystemOS-X My Question or Issue:I want to do a Spotify Premium trial before I sign up for premium. I don't have the option for it while logged in.I logged out of my account, and I see the option to sign ...
Visitor
Plan: Free Country: USA Device iphone 8 Operating System OS-X My Question or Issue: I want to do a Spotify Premium trial before I sign up for premium. I don't ...
Gfgfdghg
Visitor
1353 Views
5 replies
0 likes
PlanPremiumCountrysaudiDevice(iphone 14 pro max)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy spotify premium isn’t working it’s like i have the free one none of the premium stuff is working
Visitor
Plan Premium Country saudi Device (iphone 14 pro max) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my spotify premium isn’t working it’s like i ...
Jose_M
Spotify Star
295 Views
1 replies
0 likes
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen.PlanKostenlos/PremiumLand Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betriebssystem...
Visitor
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen. Plan Kostenlos/Premium Land Gerä...
Maxim
Spotify Star
234 Views
1 replies
0 likes
I purchased a 25-hour audiobook top-up, which states very clearly that unused hours carry over to the next billing period and do not expire for 12 months. I should have had at least 20 hours of this left from the book I finished last billing cycle, y...
Newbie
I purchased a 25-hour audiobook top-up, which states very clearly that unused hours carry over to the next billing period and do not expire for 12 months. I should have had at least 20 hours of this ...
Joan
Moderator
246 Views
1 replies
0 likes
PlanFree/PremiumCountryEgyptDevice(samsung a 24)Operating System(Android ) My Question or Issue
Visitor
Plan Free/Premium Country Egypt Device (samsung a 24) Operating System (Android ) My Question or Issue
Yordan
Moderator
375 Views
1 replies
0 likes
My Question or Issue I want to change my payment method to Google Play Billing but it doesn't appear in the payment possibilities. Does anyone know why ?
Visitor
My Question or Issue I want to change my payment method to Google Play Billing but it doesn't appear in the payment possibilities. Does anyone know why ? 🙂
monymaster
Casual Listener
336 Views
4 replies
0 likes
I used to share a premium duo for the past 2-3 months with my sister until my parents decided they wanted to join spotify as well. For some reason I couldn't upgrade my plan from duo to family on my account, so my father had to use his own to sign up...
Visitor
I used to share a premium duo for the past 2-3 months with my sister until my parents decided they wanted to join spotify as well. For some reason I couldn't upgrade my plan from duo to family on my ...
kbjz
Visitor
4007 Views
2 replies
0 likes
I was offered a plan of $5.99 + tax for two months and the regular individual plan for the months following. (4 days left) attempted to put in my card information at around 11 AM today, it said there was some form of error. I tried again, the same ac...
Visitor
I was offered a plan of $5.99 + tax for two months and the regular individual plan for the months following. (4 days left) attempted to put in my card information at around 11 AM today, it said there...
Novy
Moderator
191 Views
1 replies
0 likes
Buongiorno a tutti Sto provando disperatamente da 3 giorni ad acquistare il l'abbonamento premium con tre mesi gratuiti.Purtroppo mi da sempre errore quando provo a pagare.PAGAMENTO NON RIUSCITO Non mi dite di provare le solite cose perché le ho già ...
Casual Listener
Buongiorno a tutti Sto provando disperatamente da 3 giorni ad acquistare il l'abbonamento premium con tre mesi gratuiti. Purtroppo mi da sempre errore quando provo a pagare. PAGAMENTO NON RIUSCIT...
175 Views
0 replies
0 likes
Premium isnt showing in my app
Hello Spotify Support, My friend and I recently created a new Spotify account to activate a Premium subscription. Unfortunately, the subscription was activated on the wrong account — not the one I currently use on the app. Right now, the account sign...
Visitor
Hello Spotify Support, My friend and I recently created a new Spotify account to activate a Premium subscription. Unfortunately, the subscription was activated on the wrong account — not the one I cu...
CryticalAce
Spotify Star
232 Views
1 replies
0 likes
PlanFreeCountryIndia Operating SystemWindows 10 My Question or Issue:So on the following page/link it shows a 3 Months Free Premium on an Individual Subscription : https://www.spotify.com/in/premium/?country=IN&ref=checkout#PLANSI went ahead, and cli...
Visitor
Plan Free Country India Operating System Windows 10 My Question or Issue: So on the following page/link it shows a 3 Months Free Premium on an Individual Subscription : https:/...
OscarDC
Moderator
2650 Views
8 replies
1 likes
PlanPremium/ Premium Duo CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMe and my partner have to separate Spotify premium accounts for years. We do ...
Visitor
Plan Premium/ Premium Duo Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Novy
Moderator
1551 Views
3 replies
0 likes
I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
Visitor
I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
Vasil
Moderator
3041 Views
9 replies
0 likes
I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expires, deletes my family setup and I have to setup all...
Newbie
I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expir...
31vtex4fukno2cpdw7fg
Visitor
12160 Views
7 replies
1 likes
PlanFree/PremiumCountryAustraliaDeviceiPhone 16 pro and Lenovo laptopOperating Systemios 18.5 and windows 11 My Question or IssueHi I’m trying to subscribe to a premium plan again, but keep getting directed to an error page when trying to get to the ...
Casual Listener
Plan Free/Premium Country Australia Device iPhone 16 pro and Lenovo laptop Operating System ios 18.5 and windows 11 My Question or Issue Hi I’m trying to subscribe to a premium plan ...
Billy-J
Spotify Star
326 Views
2 replies
0 likes
I don’t have access to subscribe to any premium plan from spotify what should i do ?
Visitor
I don’t have access to subscribe to any premium plan from spotify what should i do ?
Jose_M
Spotify Star
129 Views
1 replies
0 likes
Plan: Family PremiumCountry : IndonesiaMy Question or Issue: So I've already paid for the Spotify premium family and it says it will last 30 days until the next payment. However after I bought 2 additional accounts for my family, the term becomes 18 ...
Newbie
Plan: Family Premium Country : Indonesia My Question or Issue: So I've already paid for the Spotify premium family and it says it will last 30 days until the next payment. However after I bo...
Jose_M
Spotify Star
173 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceIphone 16proOperating System(iOS 10 My Question or IssueMy monthly amount of Rs. 119 was deducted from the bank and still i was unable to use premium services and i had to pay again…i have paid double the amount can i get...
Newbie
Plan Premium Country India Device Iphone 16pro Operating System (iOS 10 My Question or Issue My monthly amount of Rs. 119 was deducted from the bank and still i was unable to use pre...
Jose_M
Spotify Star
175 Views
1 replies
0 likes