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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75175 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140214 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80557 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269817 Views
159 replies
13 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI received an email from Spotify...saying I could share 4 months of my Premium for free?? H...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I received...
Spotify Star
1222 Views
1 replies
0 likes
I just paid last week for a student plan, but this week I got charged again because they change my student plant to individual plan because I am unable to verify my account as a student, but i did not receive any email to verify my account. I want a ...
I just paid last week for a student plan, but this week I got charged again because they change my student plant to individual plan because I am unable to verify my account as a student, but i did no...
Spotify Star
156 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11My Question or IssueI am struggling to change to a basic plan because i don't listen to audio books, however i don't the option anywhere, and i don't think i have ever bought a basic p...
Plan Premium Country United Kingdom Device PC Operating System Windows 11 My Question or Issue I am struggling to change to a basic plan because i don't listen to audio books, however i don'...
Casual Listener
2016 Views
5 replies
0 likes
I got a premium offer of 4 months for 1,600 on spotify after making the payment I went to check my next billing date which says next month when I actually subscribed for 4 months as the offer states What's going on did I got scammed or what ??
I got a premium offer of 4 months for 1,600 on spotify after making the payment I went to check my next billing date which says next month when I actually subscribed for 4 months as the offer states&...
Newbie
497 Views
3 replies
0 likes
First student premium was 59 rupees but showing 99 rupees per month why?
First student premium was 59 rupees but showing 99 rupees per month why?
Moderator
744 Views
1 replies
1 likes
I was pay for premium students but my account doesnt premium, why? solve directly please!
I was pay for premium students but my account doesnt premium, why? solve directly please!
Newbie
224 Views
2 replies
0 likes
Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the listening time limit policy is terrible? Does Spotify...
Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the li...
Visitor
9267 Views
16 replies
10 likes
Hola,Me suscribí a Spotify Premium mediante una oferta de 3 meses de prueba gratuita. La prueba finalizó ayer y se me ha cobrado automaticamente un mes de suscripción sin que yo tuviera intención de continuar con el servicio.He cancelado ya la suscri...
Hola, Me suscribí a Spotify Premium mediante una oferta de 3 meses de prueba gratuita. La prueba finalizó ayer y se me ha cobrado automaticamente un mes de suscripción sin que yo tuviera intenc...
Spotify Star
186 Views
1 replies
0 likes
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis?below are some basic details of my account. PlanPremium (Single) CountryPakistan Mode of UsageAndroid app
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis? below are some basic details of my account. Plan Premium (Single) Country Pakistan &...
Regular
5377 Views
13 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThey charged my card without me having it on an account and my account doesnt have premium an...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue They ch...
Spotify Star
123 Views
1 replies
1 likes
Hi all, I am using a virtual credit card, where I change my limit manually each time I make a spending. Spotify -naturally- fails to draw payment at the starting of the month, then I raise my limit, and have to "update my payment details" with the ex...
Hi all, I am using a virtual credit card, where I change my limit manually each time I make a spending. Spotify -naturally- fails to draw payment at the starting of the month, then I raise m...
Visitor
26228 Views
22 replies
7 likes
PlanBasic/PremiumCountryUSDeviceAnyOperating SystemAny My Question or IssueI wanted to change from my Basic Family to Basic Duo. However there is no option to do that. Do I need to fully cancel my subscription and resubscribe to Premium Duo before I ...
Plan Basic/Premium Country US Device Any Operating System Any My Question or Issue I wanted to change from my Basic Family to Basic Duo. However there is no option to d...
Moderator
2354 Views
9 replies
1 likes
PlanFamilyCountryUSADevice Operating SystemWindows My Question or IssueI am unable to join a family plan and am locked out of joining for 12 months now. My address matches the plan owner's
Plan Family Country USA Device Operating System Windows My Question or Issue I am unable to join a family plan and am locked out of joining for 12 months now. My address match...
Spotify Star
149 Views
1 replies
0 likes
I got an offer when I opened the Spotify app for a free 3 month period of Spotify premium for a friend via link. i needed to ask my friends who didnt have premium already so I exited the app. it took a bit for a response but now that i have someone t...
I got an offer when I opened the Spotify app for a free 3 month period of Spotify premium for a friend via link. i needed to ask my friends who didnt have premium already so I exited the app. it took...
Visitor
32439 Views
10 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
417 Views
1 replies
0 likes
I recvd a Spotify Premium gift card, but it won't apply toward my existing Premium Family payment. Why?
I recvd a Spotify Premium gift card, but it won't apply toward my existing Premium Family payment. Why?
Newbie
743 Views
2 replies
0 likes
I have money on the card I pay for my subscription with but my payment keeps failing
I have money on the card I pay for my subscription with but my payment keeps failing
Visitor
21104 Views
32 replies
2 likes
I have used a yearly premium plan for over 10 years and this option has now been removed to monthly only so I decided against having a premium accountPlanmoved to a free accountCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...
I have used a yearly premium plan for over 10 years and this option has now been removed to monthly only so I decided against having a premium account Plan moved to a free account Country UK Dev...
Newbie
4815 Views
4 replies
2 likes
Hi!In 2012 there was no way of getting the three free months without a credit card or PayPal. Is this still so? No my first Premium-month is paid by giftcard (in Finland), but I still think I too would be worth those three months. Thank you! A
Hi! In 2012 there was no way of getting the three free months without a credit card or PayPal. Is this still so? No my first Premium-month is paid by giftcard (in Finland), but I still think ...
Casual Listener
20527 Views
7 replies
0 likes
I was on the Legacy Family Plan subscription until today. However, my renewal payment failed, and the system automatically cancelled my subscription and reverted my account back to the free tier. When I tried to make the payment again, the Legacy Pla...
I was on the Legacy Family Plan subscription until today. However, my renewal payment failed, and the system automatically cancelled my subscription and reverted my account back to the free tier. Whe...
Spotify Star
818 Views
1 replies
1 likes
