Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62470 Views
- 43 replies
- 3 likes
- 62470 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Superuser Contribution Canadian user , changed country to Germany, but the duo account doesn't allow to add a person
PlanFree/PremiumCountryGermanyDeviceGoogle Pixel 8 ProOperating System Android My Question or IssueI was a Canadian user, now moved to Germany still paying my account with a Canadian credit card but now I have subscribed for a duo plan and added my a...
- Plan Free/Premium Country Germany Device Google Pixel 8 Pro Operating System Android My Question or Issue I was a Canadian user, now moved to Germany still paying my account wi...
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- Moderator
- 88 Views
- 1 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
Superuser Contribution No more annual individual plan?
Plan: IndividualPremium Country: Philippines Device: iPhone 15pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was subscribed to an annual plan. I'm renewing now but ...
- Plan: Individual Premium Country: Philippines Device: iPhone 15pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc....
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- Moderator
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution ödeme yapılamadı başka bir kart deneyin
2 farklı banka hesabı kullanmama rağmen 1 yıllık spotify alamıyorum farklı bir kart kullanmamı söylüyor ama zaten kullandım gene de olmuyor
- 2 farklı banka hesabı kullanmama rağmen 1 yıllık spotify alamıyorum farklı bir kart kullanmamı söylüyor ama zaten kullandım gene de olmuyor
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- Moderator
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Spotify took my music down for artificial streaming and i only used wheel of playlist
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Newbie
- 112 Views
- 2 replies
- 0 likes
- 112 Views
- 2 replies
- 0 likes
Superuser Contribution Pourquoi mon abonnement est bloqué alors que je suis prélevé
Du jour au lendemain mon compte famille est bloqué au motif défaut de règlement ou trop de monde sur le compte, hors je suis prélevé et sur ce compte famille nous sommes deux connectés
- Du jour au lendemain mon compte famille est bloqué au motif défaut de règlement ou trop de monde sur le compte, hors je suis prélevé et sur ce compte famille nous sommes deux connectés
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- Moderator
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution Can't change payment method
HiDon't know if i am in the right place but I need some help.I have premium Spotify which I have been paying using GCASH, I want to change it to my BPI Debit card but when I go to my account and choose update payment method it doesn't list an option ...
- Hi Don't know if i am in the right place but I need some help. I have premium Spotify which I have been paying using GCASH, I want to change it to my BPI Debit card but when I go to my account and ...
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- Moderator
- 1343 Views
- 8 replies
- 0 likes
- 1343 Views
- 8 replies
- 0 likes
Duo plan profiles not showing in the app or desktop.
I am currently subscribed to the premium duo plan, the second person on the plan can't view their profile anymore. It used to be that my wife could change to her profile on the smart tv to play her profile, but it's now disappeared. Her name is in th...
- I am currently subscribed to the premium duo plan, the second person on the plan can't view their profile anymore. It used to be that my wife could change to her profile on the smart tv to play her p...
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Please help me locate my cd album which is entitled "The difference doesn't
Why was my account deactivated? Please help me locate my cd album which is entitled "The difference doesn't matter"
- Why was my account deactivated? Please help me locate my cd album which is entitled "The difference doesn't matter"
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- Spotify Star
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
My subscription got canceled due to a payment failure
Due to issues with my bank account, the payment for my subscription did not take place and now my premium membership has been cancelled. I have to subscribe again to get it back, but since im currently not in The Netherlands, they won’t let me fill i...
- Due to issues with my bank account, the payment for my subscription did not take place and now my premium membership has been cancelled. I have to subscribe again to get it back, but since im current...
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- Spotify Star
- 162 Views
- 1 replies
- 1 likes
- 162 Views
- 1 replies
- 1 likes
When I try to cancel my Spotify free plan it's showing I don't have a plan
When I try to cancel my Spotify free plan its showing I don't have a plan and it's showing to get a free plan and I don't see a cancel or anything
- When I try to cancel my Spotify free plan its showing I don't have a plan and it's showing to get a free plan and I don't see a cancel or anything
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Can’t get my free trial premium individual to update on my Spotify
Still getting adverts on my Spotify even though I have updated to individual premium plan
- Still getting adverts on my Spotify even though I have updated to individual premium plan
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Devolución de pago realizado con plan cancelado
se me realizó un pago en mercado pago que no quise sobre un plan gratuito que se supone que era gratis
- se me realizó un pago en mercado pago que no quise sobre un plan gratuito que se supone que era gratis
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- Moderator
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Superuser Contribution Paying with Visa Card doesn't work
PlanPremiumCountryBrazilDeviceMororola Moto G52Operating SystemAndroid 13 My Question or IssueI'm trying to to get the free 1 month premium but my card isn't working (i already tried free trials on other websites when i got the error and it worked fi...
- Plan Premium Country Brazil Device Mororola Moto G52 Operating System Android 13 My Question or Issue I'm trying to to get the free 1 month premium but my card isn't working (i alrea...
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- Moderator
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Superuser Contribution It says i'm not eligible for Premium individual
every time i try get a premium individual it keeps saying im not eligible but won't tell me why?
- every time i try get a premium individual it keeps saying im not eligible but won't tell me why?
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- Newbie
- 86426 Views
- 112 replies
- 8 likes
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eligiblityHelp Spotify!
- 86426 Views
- 112 replies
- 8 likes
Superuser Contribution I payed the 0,01 cents two times to go to premium and get an error message
Hello, i just clicked to join the premium subscription. It went through with the bank payment (ING via iDeal) but when I get back to the Spotify page it says payment failed. I troed again but now I just payed the 0,01 two times. I did get a payment r...
- Hello, i just clicked to join the premium subscription. It went through with the bank payment (ING via iDeal) but when I get back to the Spotify page it says payment failed. I troed again but now I j...
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- Moderator
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Spotify financing military AI
Hi there,It is hard to find information on this Helsing.ai company. Could you enlighten us ? On what will be invested these 100 million euros ? I refuse to give money to Spotify if his CEO invests in the arm / weapons industry. If there are no guaran...
- Hi there, It is hard to find information on this Helsing.ai company. Could you enlighten us ? On what will be invested these 100 million euros ? I refuse to give money to Spotify if his CEO invests ...
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- Visitor
- 2902 Views
- 4 replies
- 5 likes
- 2902 Views
- 4 replies
- 5 likes
Country greece
Hello i am student in romania if I put the Spotify premium I can use it in greece for like 3 months or it is limited in 14days that is says the free program
- Hello i am student in romania if I put the Spotify premium I can use it in greece for like 3 months or it is limited in 14days that is says the free program
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Solved!! Duo account
Hi, my husband and I both have separate spotify accounts and I've just realised it'll work out cheaper if we join the Duo subscription. If I upgrade my account to Duo and invite him (we live in the same house) will he then need to cancel his current ...
- Hi, my husband and I both have separate spotify accounts and I've just realised it'll work out cheaper if we join the Duo subscription. If I upgrade my account to Duo and invite him (we live in the s...
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- Casual Listener
- 222 Views
- 2 replies
- 0 likes
- 222 Views
- 2 replies
- 0 likes
Amount got deducted but payment failed. I tried again and this time got the premium.
PlanFree/PremiumCountryIndiaDeviceLenovo thinkbook 14Operating System(win 11) My Question or IssueWhen getting student plan, Amount got deducted but payment failed. I tried again and this time got the premium. Will I get the old payment back or not?
- Plan Free/Premium Country India Device Lenovo thinkbook 14 Operating System (win 11) My Question or Issue When getting student plan, Amount got deducted but payment failed. I tried...
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- Not applicable
- 209 Views
- 2 replies
- 0 likes
- 209 Views
- 2 replies
- 0 likes
How to disconnect Hulu from Spotify account
Our Hulu account is connected to Spotify, but we are now planning to upgrade the Disney+/Hulu plan to add free. But we can’t do that until we disconnect the Hulu account from Spotify and we are unsure how to do that without affecting our current subs...
- Our Hulu account is connected to Spotify, but we are now planning to upgrade the Disney+/Hulu plan to add free. But we can’t do that until we disconnect the Hulu account from Spotify and we are unsur...
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- Spotify Star
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes