Sudden Unlinking From Gcash

[Rudolphthedog]

Plan

Free (Premium in the Previous day)

Country

PH

Hello! Signed up for the 3-month Xiaomi trial yesterday, but my GCash got unlinked the very next day and now my Premium is gone. Is there a glitch with the promo, or is the issue on GCash/Spotify's end? Would love some help getting this back.

< snip - moderator edit >

[Eni]

Hey there @Rudolphthedog, 

Thanks for getting in touch about this here in the Community. 

In this specific case, we'd recommend reaching out to us internally so we can take a closer look at your account and further assist you with this. 

If you need a hand with anything else, the Community is here for you.