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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75057 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140141 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80445 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269535 Views
159 replies
13 likes
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spotify's UX unfriendly to high-paying family premium users who...
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spo...
88 Views
0 replies
0 likes
PlanFamily PremiumCountrySpain DeviceGoogle Pixel 4A, Macbook Pro 2020Operating SystemAndroid 11, MacOS Catalina My Question or IssueSince some weeks ago, I am receiving an error message saying that the payment with the credit card was not possible.I...
Plan Family Premium Country Spain Device Google Pixel 4A, Macbook Pro 2020 Operating System Android 11, MacOS Catalina My Question or Issue Since some weeks ago, I am receivi...
Newbie
1251 Views
6 replies
4 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Newbie
485 Views
2 replies
1 likes
PlanPremiumCountryAustralia moving to Ireland My Question or IssueI am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription. I have a Wise card in order to have a card in Euros here in Irelan...
Plan Premium Country Australia moving to Ireland My Question or Issue I am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription...
Casual Listener
3690 Views
6 replies
2 likes
I can't find this options, i can only find payment by card, pay pal or carrier
I can't find this options, i can only find payment by card, pay pal or carrier
Visitor
10105 Views
3 replies
0 likes
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating the trial months, so that after the trial period ends, the balance is...
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating ...
Spotify Star
481 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice-Operating System- My Question or Issueso the thing is I forgot to check my account's balance, the payment failed, I rushed to make my balance eligible again, then spotify asked me to add another payment methodActuall...
Plan Premium Country Indonesia Device - Operating System - My Question or Issue so the thing is I forgot to check my account's balance, the payment failed, I rushed to make my ...
Moderator
1147 Views
5 replies
0 likes
I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.
I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.
Casual Listener
2438 Views
8 replies
6 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
158 Views
1 replies
0 likes
PlanPremium DuoCountryGermanyDevice(iPhone XR, Samsung 10e, Windows PC)Operating System(latest mobile Versions, Windows 11)My Question or IssueMy wife and me have a Premium Duo subscription. I´m the plan manager.When my wife trys to request audiobook...
Plan Premium Duo Country Germany Device (iPhone XR, Samsung 10e, Windows PC) Operating System (latest mobile Versions, Windows 11) My Question or Issue My wife and me have a Premium Duo ...
Spotify Star
414 Views
1 replies
1 likes
PlanPremium Duo CountryUSA My Question or IssueI've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do when I click the link, the promo pricing does not show up and instead it only offer...
Plan Premium Duo Country USA My Question or Issue I've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do ...
Casual Listener
437 Views
5 replies
0 likes
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Visitor
2935 Views
6 replies
0 likes
PlanPremium with Hulu+ (with ad)CountryUSA DevicePixel 6Operating System My Question or IssueI have an individual premium account with hulu for $11.99 monthly. I want to upgrade to Duo to add my sister. Is it possible to do while also keeping the Hul...
Plan Premium with Hulu+ (with ad) Country USA Device Pixel 6 Operating System My Question or Issue I have an individual premium account with hulu for $11.99 monthly. I...
Casual Listener
441 Views
2 replies
0 likes
PlanFree/PremiumCountryEthiopiaDevice(iPhone 15) My Question or IssueWhy Spotify won't fix this bug where the card issuing country and account country are basically the same yet can't even subscribe?I thought there was a problem on my account and end...
Plan Free/Premium Country Ethiopia Device (iPhone 15) My Question or Issue Why Spotify won't fix this bug where the card issuing country and account country are basically the same yet ...
Visitor
8447 Views
11 replies
0 likes
as the title says im wondering if i could keep my downloaded playlist after my premium trial ends
as the title says im wondering if i could keep my downloaded playlist after my premium trial ends
Spotify Star
241 Views
1 replies
0 likes
I canceled Premium in September and got refunded, now found out Spotify reactivated my account and have been charged. No help, been going in circles ?
I canceled Premium in September and got refunded, now found out Spotify reactivated my account and have been charged. No help, been going in circles ?
Spotify Star
278 Views
1 replies
0 likes
Dear Sir/Madam, I am writing to request a refund for a payment that was made by mistake from my Bank debit card. A transaction related to Spotify was attempted/processed on [removed by Moderator] using my Bank Debit Card (Merchant: PPSPOTIFY, USA). T...
Dear Sir/Madam, I am writing to request a refund for a payment that was made by mistake from my Bank debit card. A transaction related to Spotify was attempted/processed on [removed by Moderator]...
Spotify Star
321 Views
1 replies
0 likes
I paid last year an anual subscription because it was better to paid in full the year than pay in monthly basis but this year 2026 I mean is quite the same price to pay it in full than pay it in a monthý subscription so ito make no sense to me to pos...
I paid last year an anual subscription because it was better to paid in full the year than pay in monthly basis but this year 2026 I mean is quite the same price to pay it in full than pay it i...
Moderator
518 Views
3 replies
0 likes
PlanPremiumCountryindiaDevice(pc)Operating System(windows 11) My Question or Issuehi i have premium. i had an annual subscription but now its become monthly, idk how? i want the annual subscription instead of paying monthly.
Plan Premium Country india Device (pc) Operating System (windows 11) My Question or Issue hi i have premium. i had an annual subscription but now its become monthly, idk how?...
Spotify Star
217 Views
1 replies
0 likes
Pago con débito automático la suscripción y me siguen apareciendo anuncios. Por qué?
Pago con débito automático la suscripción y me siguen apareciendo anuncios. Por qué?
Visitor
9511 Views
11 replies
2 likes
