Bought annual premium in trail period

hemanthkasaram · 2019-12-25

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My spotify trail period is still active but I've done payment for spotify annual premium witout cancelling trail. I could only see the expiry date of my trail period under my account. But receipt has been received for the payment done under receipts section. Anyone could you please explain when annual premium subscription comes into work.

Billy-J · 2019-12-26

Hey @hemanthkasaram, thanks for reaching out to the Community!

I'll be happy to help.

Your subscription will start working after your trial period ends. If you're not able to use your Premium features after your trial period, then I'd recommend following some troubleshooting steps here.

Happy holidays 🙂

Billy-JSpotify Star

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