Can't Verify Student Information

[gabriellemarie]

Having issues logging into my Spotify/Hulu students account. Seems to be claiming my student status wasn't verified. Don't have any emails or information on how to verify this. When trying to sign into Hulu it tells me to contact Spotify support. Would appreciate some direction on how to verify my student status.

[Maxim]

Hey @gabriellemarie,

You can try manually verifying yourself as a student at https://spotify.sheerid.com.

Let me know how it goes 🙂

[gabriellemarie]

This seems to have resolved the issue on the Spotify end, however the Hulu end is still showing as an error. The following message appears when attempting to log in: "We’re having trouble authorizing your account with Spotify. Please contact Spotify support to help resolve this issue." 

[Maxim]

I'd recommend reaching out to Support so they can take a closer look at this:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.