Can't buy the subscription.

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Can't buy the subscription.

user-removed
Not applicable

I've tried many times to upgrade to the premium service but I keep getting an error message that says something related to my bank having a bad day, but I've contacted the bank & there is absolutely nothing wrong. Any idea of how to fix this? Thanks.

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Re: Can't buy the subscription.

Rock Star 16
Rock Star 16

Hey @user-removed! Welcome to the Spotify Community!

Alright, let's get you back rocking again! Could you try to subscribe using an incognito window? Also, if that didn't work, let's try a different internet browser. Let me know how it goes! 🙂

 

Have a great day!

HuboRock Star 16
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Re: Can't buy the subscription.

user-removed
Not applicable

Hei

 

Jeg klarer ikke å betale premium, får bare at kortet har en dårlig dag 😞 Har prøvd på forskjellige maskiner og snakket med banken ang kortet.Ingenting er feil med det, men klarer fortsatt ikke å logge meg inn.

Brukernavn er: sub4.q

kan dere gjøre noe med det?

 

mvh

Beate Forsaa

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