Can't cancel

[Annoyedbrandon]

I can't cancel my stuff and it charged me 11 bucks just now and it isn't supposed to. I did a 3 month trial for 2 bucks and if I liked it I could subscribe. I never subscribed but I got charged, so I went to cancel and it doesn't allow me to cancel as it says upgrade to premium. No cancel or anything. I'm extremely upset and Spotify has no phone number for customer support service?

[mcdabz]

No number for support it's bull**bleep**!

[Jacob]

Hey @Annoyedbrandon, welcome to the Spotify Community!

To cancel your subscription, please follow these steps: https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/

Spotify's refund policy is also outlined here: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

Please let me know if I can help you with anything else 🙂