Can't end my subscription

Can't end my subscription

I have forgotten my password so theres no way to get in at my account, and i can't change the password because mmy account is registered on a email that no longer exists. How can i end my premium subscription?

2 Replies

Hey @user-removed


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
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Hello @user-removed


I suggest you contact support so they can help you 

If you would like to use different means of contact, you can always reach out to @SpotifyCares on twitter, or the Spotify Cares Facebook page.

Support usually replies within 24-48 hours.


Have a nice day 🙂

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