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Can't renew to 129 premium

Solved!

Can't renew to 129 premium

My subscription just ended yesterday. My spotify app says I'm using a free spotify. Whenever I try to click "Get Premium", it always suggest a family premium plan. I tried to click "Get more offers" but it shows only the student and the 1 year premium subscription. I only want the 129 premium account. I am not seeing the "Cancel" in my subscription menu maybe because it says I'm using the free version. But I already paid 129 using my mobile provider last August and it works. I experienced having trouble with payment on September and the support team just gave me a giftcard. 

Screenshot_2017-10-23-09-02-43.jpg
Screenshot_2017-10-23-09-02-12.jpg
Reply

Accepted Solutions
Marked as solution

This is solved. What I did was :

> Text: GETPIN

>Send it to 8823

>Wait for reply and check for the list number (You can see your list number enclosed in [ ] provided in their reply. I attached a screenshot.)

> Text: STOPPIN

>Send it to 8823

>Wait for reply to revoke my previous pin

>Go to : https://www.spotify.com/ph/payment/change/?splot=WGX_dNueTjStvv1-3ydSIw&utm_campaign=pf_lof&utm_medi...

>Update my billing info by selecting the mobile provider that I'm using and entering my phone number

>Click on the green button and wait for the page to ask for my pin (They texted me a new pin)

>Typed the new pin and click Continue

 

Voila ! I renewed my account 😊

 

View solution in original post

Screenshot_2017-10-23-09-48-57_1.jpg
1 Reply
Marked as solution

This is solved. What I did was :

> Text: GETPIN

>Send it to 8823

>Wait for reply and check for the list number (You can see your list number enclosed in [ ] provided in their reply. I attached a screenshot.)

> Text: STOPPIN

>Send it to 8823

>Wait for reply to revoke my previous pin

>Go to : https://www.spotify.com/ph/payment/change/?splot=WGX_dNueTjStvv1-3ydSIw&utm_campaign=pf_lof&utm_medi...

>Update my billing info by selecting the mobile provider that I'm using and entering my phone number

>Click on the green button and wait for the page to ask for my pin (They texted me a new pin)

>Typed the new pin and click Continue

 

Voila ! I renewed my account 😊

 

Screenshot_2017-10-23-09-48-57_1.jpg

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