Can't update my billing details

[Nizarnassar]

can't update my billing details with any credit/debit card I have. It just keeps loading the "change" page and that's it. 

Plan

Premium

Egypt

Device

macosx

[Elena]

Hey there @Nizarnassar!

Thanks for reaching out to us and welcome to the Community! Hope you don't mind us replying in English.

We'd recommend starting off by giving this a try in an incognito window or using a different browser.

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

Lastly,you can also take a look at this page to see if your card meet all of our requirements.

We'll be on the lookout for your update. Give us a shout if you have any further questions.