Can´t update payment data

[lihsuniga]

To begin with,spotify asked me to update my payment data,then,when I put all the information,it did not accept.I have checked the informations several times and can´t find anything wrong.Please,if somebody knows what I may be doing wrong,tell me.

Thanks

[Luke]

Hey @lihsuniga,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!