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Cancelled my subscription but I still payed for this month???

Cancelled my subscription but I still payed for this month???

I cancelled my subscription just in time (the last day of my subscription). The next day I woke up and saw that I paid 10 euro's for the Spotify Premium but I already cancelled it? The thing now is: I have no premium, but I paid 10 euro's? What is going on?

Reply
1 Reply

Hello @change100111,

 

Sorry to hear you are having issues with Spotify.

 

Could you login to spotify.com/account, just to confirm, it says Spotify Free there? If so, please go to your receipts (https://www.spotify.com/account/subscription/receipt/), do you see the latest payment there?

 

Keep me posted 😉

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