Cannot find place to enter new credit card data

[emrc007]

Plan

Premium

Country

Brazil

Device

Desktop computer

Operating System

Windows 10

My Question or Issue

I need to update my credit card information for monthly payments of a Premium Duo plan, but the instructions given at https://support.spotify.com/us/article/update-payment-details/#_gl=1*1s0jtco*_gcl_au*NjgyMTM5NzM3LjE.... do not work, under Account there is no Manage your Plan; there is one Manage your Subscription option, which leads to another screen where there is no way to see the current payment details, or to update them! There is an option Saved Payment Cards, where I can define credit card information, but it says that this information will not be used for my current subscription; I would have to use the Manage your Plan option, which I cannot find.

I also could not find a way to talk to some Spotify customer service, customer support, or  anything. Is there a way to talk to them, or are users on their own, without actual support whatsoever?

Thanks a lot for any help on this!

Best,

Paulo

Is

[Bittencourt]

Hi @emrc007 Paulo, thanks for reaching out!

I'm gonna help you solve this.

When you go to your account page, you should see the image bellow:

 To update your card, just click on update card and go ahead.

Let me know how if it helps!