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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5593 Views
  • 23 replies
  • 2 likes
  • 5593 Views
  • 23 replies
  • 2 likes

Superuser Contribution Premium with Hulu not working

PlanPremium for StudentsCountryUSADeviceMacBook Air (M2, 2022)Operating SystemmacOS Monterey My Question or IssueMy Premium individual student account shows that I have Spotify with free Hulu. My account page shows both Spotify and Hulu as active. Bu...

  • Visitor
  • Plan Premium for Students Country USA Device MacBook Air (M2, 2022) Operating System macOS Monterey   My Question or Issue My Premium individual student account shows that I have Spoti...
  • Eni
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sign in Sonantic app?

I can't sign in on Sonantic register page with my Spotify registered e-mail and pass

  • Newbie
  • I can't sign in on Sonantic register page with my Spotify registered e-mail and pass
  • Alex
  • Spotify Legend
  • 3721 Views
  • 3 replies
  • 3 likes
  • 3721 Views
  • 3 replies
  • 3 likes

I used to have premium membership and I used a gift card to pay for it again &m

I need assistance with premium account- I used to have it and recently I applied a gift card to pay for it again, but it still gives me ads and won’t let me skip songs. Any suggestions would be appreciated! thank you

  • Visitor
  • I need assistance with premium account- I used to have it and recently I applied a gift card to pay for it again, but it still gives me ads and won’t let me skip songs. Any suggestions would be appre...
  • Prague
  • Spotify Star
  • 267 Views
  • 1 replies
  • 1 likes
  • 267 Views
  • 1 replies
  • 1 likes

Superuser Contribution I bougt premium abonnement but on the wrong account but i dont know account

I bougt premium abonnement but on the wrong account but i dont know wich account it is on so i cannot cancel it

  • Visitor
  • I bougt premium abonnement but on the wrong account but i dont know wich account it is on so i cannot cancel it
  • MihailY
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo with a significant other I don't live with?

I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a family that aren't under one roof? If not, how do I gi...

  • Casual Listener
  • I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a fam...
  • Vasil
  • Moderator
  • 2887 Views
  • 3 replies
  • 0 likes
  • 2887 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to purchase the student plan After 1yr verification

I verified My college/Student Account on Spotify but And it was showing You are till 2024 . but when I am going to purchase I was unable to buy a monthly plan

  • Visitor
  • I verified My college/Student Account on Spotify but And it was showing You are till 2024 . but when I am going to purchase I was unable to buy a monthly plan
  • MihailY
  • Moderator
  • 243 Views
  • 4 replies
  • 0 likes
  • 243 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can you have duo from different locations.

Can you have duo from different locations, I move around the country for months at a time and would be problematic with the change of address once a year. Not to mention me and my partner dont always share the same locations

  • Visitor
  • Can you have duo from different locations, I move around the country for months at a time and would be problematic with the change of address once a year. Not to mention me and my partner dont always...
  • silksf
  • Casual Listener
  • 5250 Views
  • 2 replies
  • 0 likes
  • 5250 Views
  • 2 replies
  • 0 likes

Superuser Contribution paying twice in a month because of cancelled subscription

i payed my monthly subscription bill then i cancelled my spotify premium because i was going to change to spotify duo if i didnt cancel my plan i would have pay the next bill on the 22th but after cancelling spotify now wants me to pay an another bil...

  • Casual Listener
  • i payed my monthly subscription bill then i cancelled my spotify premium because i was going to change to spotify duo if i didnt cancel my plan i would have pay the next bill on the 22th but after ca...
  • MihailY
  • Moderator
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mon compte s'affiche comme compte Spotify free alors que je suis abonné

Je suis abonné à Spotify premium je suis prélevé tout les mois et je net accès qu'à mon compte en tant que Spotify free

  • Visitor
  • Je suis abonné à Spotify premium je suis prélevé tout les mois et je net accès qu'à mon compte en tant que Spotify free
  • Vasil
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Can I transfer my premium package from one phone to another phone

Screen cracked. Still buy premium package. Buy new phone in 2 days can I transfer package to new phone

  • Casual Listener
  • Screen cracked. Still buy premium package. Buy new phone in 2 days can I transfer package to new phone
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

¿Porque se me hizo la transacción y después me dice error en el pago?

Puse los datos de la tarjeta en la página de Spotify con el correo y mi nombre y la misma página me tiro error de pago pero en la la cuenta de mi tarjeta si se género la transacción

  • Visitor
  • Puse los datos de la tarjeta en la página de Spotify con el correo y mi nombre y la misma página me tiro error de pago pero en la la cuenta de mi tarjeta si se género la transacción
  • Prague
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Mein Code vom Geschenkgutschein ist unlesbar

Die letzten 4 Ziffern sind sehr unlesbar da sie mit weg gerubbelt wurden, obwohl ich sehr leicht den Code frei gerubbelt habe

  • Visitor
  • Die letzten 4 Ziffern sind sehr unlesbar da sie mit weg gerubbelt wurden, obwohl ich sehr leicht den Code frei gerubbelt habe
  • AdamDam
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove members Eliminar miembro

Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member from my Spotify Premium for family, will this person get notified? Thanks.

  • Casual Listener
  • Hola,   Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion?   Gracias.   ----   Hello,   If I remove a family member ...
  • AlejaR
  • Moderator
  • 9219 Views
  • 5 replies
  • 0 likes
  • 9219 Views
  • 5 replies
  • 0 likes