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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67691 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132814 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68639 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251682 Views
155 replies
13 likes
Me siguen cobrando a pesar que mas de un mes cancele mi plan premiun
Me siguen cobrando a pesar que mas de un mes cancele mi plan premiun
Visitor
370 Views
2 replies
0 likes
PlanPremium CountryIndia My Question or IssueMy is question is that after closing my account can I get my subscription back.After permanent data delete.Using same email and phone num. To create new account
Plan Premium Country India My Question or Issue My is question is that after closing my account can I get my subscription back. After permanent data delete. Using same em...
Spotify Star
181 Views
1 replies
0 likes
Tried to take out 3 months trial been charged 3p now no trial is this a scam
Tried to take out 3 months trial been charged 3p now no trial is this a scam
Spotify Star
248 Views
1 replies
0 likes
I've been trying to purchase the audiobook "Wool," I have tried on several devices (all on chrome) and I just get the error "Something went wrong" as soon as I click on the "Buy" button.
I've been trying to purchase the audiobook "Wool," I have tried on several devices (all on chrome) and I just get the error "Something went wrong" as soon as I click on the "Buy" button.
Spotify Star
321 Views
1 replies
0 likes
I recently received a notification informing me that my account has been removed from the Duo plan because I supposedly do not live at the same address as my husband. However, this is incorrect, as we do, in fact, share the same household. how do I h...
I recently received a notification informing me that my account has been removed from the Duo plan because I supposedly do not live at the same address as my husband. However, this is incorrect, as w...
Spotify Star
252 Views
1 replies
0 likes
PlanPremium CountryUK DeviceXiaomi Poco X3 Pro / Desktop PC Operating SystemAndroid 13 / Windows 11 My Question or IssueMy partner has set up a Spotify Duo account. They sent me a link to add my current premium account to the plan. When I click the l...
Plan Premium Country UK Device Xiaomi Poco X3 Pro / Desktop PC Operating System Android 13 / Windows 11 My Question or Issue My partner has set up a Spotify D...
Spotify Star
935 Views
1 replies
2 likes
Hi,I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium in my home country (PH). How should I check that my ...
Hi, I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium...
Spotify Star
1507 Views
1 replies
0 likes
I used to have basic individual plan on my account, however I cancelled it as I was paying for both premuim and basic, I blocked the premium plan and then subscribed with google play, but now I want to change my plan to basic individual but I do not ...
I used to have basic individual plan on my account, however I cancelled it as I was paying for both premuim and basic, I blocked the premium plan and then subscribed with google play, but now I want ...
Spotify Star
800 Views
3 replies
0 likes
Hi, I'm trying to sign up for a Spotify Premium account. I'm in Australia (this is set in account settings), but when it asks me to enter in my address all I see are states in the USA, so I can't progress.
Hi, I'm trying to sign up for a Spotify Premium account. I'm in Australia (this is set in account settings), but when it asks me to enter in my address all I see are states in the USA, so I can't pro...
Visitor
4560 Views
4 replies
0 likes
I've been on a student plan for a while now but I'm still being charged the regular price
I've been on a student plan for a while now but I'm still being charged the regular price
Spotify Star
516 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been a paying family subscriber for years with all the benefits. my page say's Ii have a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
Spotify Star
432 Views
1 replies
0 likes
I login and it says wrong account or password.
I login and it says wrong account or password.
Spotify Star
485 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated my account to apply the student discount since I’m in college. On the app it says I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updat...
Spotify Star
558 Views
1 replies
0 likes
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
Spotify Star
563 Views
1 replies
0 likes
Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino volver a comprar. Que hago?
Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino ...
Spotify Star
390 Views
1 replies
0 likes
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my money
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my mon...
Spotify Star
615 Views
3 replies
0 likes
Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? When?
Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? Whe...
Casual Listener
1537 Views
5 replies
0 likes
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
Spotify Star
427 Views
1 replies
0 likes
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Did this start the recurring charge ? How can I rectif...
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Di...
Not applicable
2358 Views
2 replies
1 likes
PlanDuo PremiumCountryUSADeviceGoogle Pixel 6a & 7Operating SystemAndroid 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic Duo. When I try to do this in the mobile app I get the following message (see attached i...
Plan Duo Premium Country USA Device Google Pixel 6a & 7 Operating System Android 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic D...
Spotify Star
493 Views
1 replies
0 likes
