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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71625 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135295 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74833 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
258964 Views
156 replies
13 likes
Hi,I subscribed for few years already to the family plan in Indonesia. I always paid for 12 months in advance. I want to subscribe again for the same plan but I can not find a way to pay for 12 months. Can you help me please ?
Hi, I subscribed for few years already to the family plan in Indonesia. I always paid for 12 months in advance. I want to subscribe again for the same plan but I can not find a way to pay for 12 mon...
Spotify Star
1627 Views
1 replies
0 likes
I remember that you used to buy 3 moths of premium but now I cant
I remember that you used to buy 3 moths of premium but now I cant
Visitor
654 Views
2 replies
1 likes
I have paid for Spotify premium and money is deducted from my bank account but Spotify showing it that your payment is failed. What should I do now. And please tell me that ho to apply for refund
I have paid for Spotify premium and money is deducted from my bank account but Spotify showing it that your payment is failed. What should I do now. And please tell me that ho to apply for refund&nbs...
Spotify Star
583 Views
1 replies
0 likes
Hey! I want to pay for individual premium yearly, but only monthly options are available to me. My frieds were able to setup their premium plans for yearly payment. Why this option is not available to me?PlanFree/PremiumCountryTurkeyDeviceiOS, MacOS
Hey! I want to pay for individual premium yearly, but only monthly options are available to me. My frieds were able to setup their premium plans for yearly payment. Why this option is not available t...
Spotify Star
1176 Views
1 replies
0 likes
My account has just changed from student pre to normal premium, this was done without my knowledge and I have been charged. Now to verify my student status I have to supply documentation! I did not need to do this last time, as I just signed into a p...
My account has just changed from student pre to normal premium, this was done without my knowledge and I have been charged. Now to verify my student status I have to supply do...
Visitor
10107 Views
6 replies
1 likes
Why do i habe adds despote having a premium account and why is it impossible to contact sotify directly?
Why do i habe adds despote having a premium account and why is it impossible to contact sotify directly?
Spotify Star
248 Views
1 replies
0 likes
PlanPremium StudentCountryUSA My IssueI just moved from Egypt to the US and my subscription ended, I changed my country/region on my account but when I try to pay with my debit card it gives me this error: "The payment failed. Please try again, use a...
Plan Premium Student Country USA My Issue I just moved from Egypt to the US and my subscription ended, I changed my country/region on my account but when I try to pay with my deb...
Spotify Star
693 Views
1 replies
0 likes
I recently cancelled my Spotify Individual subscription, but I got a charge of $1.01 that read RECURRING SPOTIFY USA. Now if I cancelled the account before being charged for the month, why did I get this charge?
I recently cancelled my Spotify Individual subscription, but I got a charge of $1.01 that read RECURRING SPOTIFY USA. Now if I cancelled the account before being charged for the month, why...
Spotify Star
915 Views
1 replies
0 likes
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still possible to give a Spotify ecards to Canadian resid...
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still ...
Spotify Star
12228 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
420 Views
3 replies
0 likes
I don't see an option for the basic plans without the audiobooks. I don't want audiobooks. Did they get rid of that plan?
I don't see an option for the basic plans without the audiobooks. I don't want audiobooks. Did they get rid of that plan?
Spotify Star
464 Views
1 replies
0 likes
I have recently moved in with my partner, and am trying to migrate my Premium subscription from my old flatmate's Premium subscription to my partner's Premium subscription. He has sent me a link, but it tells me I can't join a new plan for 12 months ...
I have recently moved in with my partner, and am trying to migrate my Premium subscription from my old flatmate's Premium subscription to my partner's Premium subscription. He has sent me a link, bu...
Spotify Star
347 Views
1 replies
2 likes
PlanPremiumCountryPhilippinesMy Question or IssueI don't seem to have the Debit/Credit Card as an option for a payment method. I've been using GCash to pay my monthly subscription and now I want to change it to my Debit Card. However there is no opti...
Plan Premium Country Philippines My Question or Issue I don't seem to have the Debit/Credit Card as an option for a payment method. I've been using GCash to pay my monthly subscription and now I...
Spotify Star
832 Views
1 replies
0 likes
My wife and I were using a Duo plan for couple of months but today she was kicked out of the plan and now the plan doesn't register on her account due to an error in the adress selection screen.PlanDuoCountryTurkeyDevice(iPhone 15 Pro Max, Windows La...
My wife and I were using a Duo plan for couple of months but today she was kicked out of the plan and now the plan doesn't register on her account due to an error in the adress selection screen. Pla...
Moderator
318 Views
1 replies
0 likes
I don't have a premium spotify account, but I have been billed off and on for YEARS for premium account. If I log in and try to cancel my account, I can't because I don't have a premium. It's tied to my bank account, I've tried talking to them, they ...
I don't have a premium spotify account, but I have been billed off and on for YEARS for premium account. If I log in and try to cancel my account, I can't because I don't have a premium. It's tied to...
Spotify Star
434 Views
1 replies
0 likes
I am trying to upgrade to duo so my partner and I can share the cost, but I pay for this through my phone contract with EE, I would like to continue paying for it through that but on duo not just singular premium
I am trying to upgrade to duo so my partner and I can share the cost, but I pay for this through my phone contract with EE, I would like to continue paying for it through that but on duo not just sin...
Spotify Star
328 Views
1 replies
0 likes
I don't use Spotify as often as I used to. But I do use Hulu. I wanted to downgrade to free but afraid to lose my Hulu subscription. Will I lose it if I downgrade?
I don't use Spotify as often as I used to. But I do use Hulu. I wanted to downgrade to free but afraid to lose my Hulu subscription. Will I lose it if I downgrade?
Spotify Star
323 Views
1 replies
0 likes
PlanFreeCountryPortugalDeviceOPPO A78 5GOperating SystemColorOS Android 14.0 My Question or IssueI've been trying to get the three months of free Spotify premium since yesterday. However, whenever I try to pay, it says it's invalid. I've tried paying...
Plan Free Country Portugal Device OPPO A78 5G Operating System ColorOS Android 14.0 My Question or Issue I've been trying to get the three months of free Spotify premium since yester...
Moderator
630 Views
4 replies
0 likes
I can't set card secret code information with 4 length because is limited by 3
I can't set card secret code information with 4 length because is limited by 3
Spotify Star
564 Views
3 replies
0 likes
So I paid my Spotify subscription for September, now I’m being told that I need to pay again. What’s going on, and why can’t I get direct support? PlanFree/PremiumCountryUSDeviceiPhone 15 plus Operating System(iOS 10, Android Oreo, Windows 10,etc.) M...
So I paid my Spotify subscription for September, now I’m being told that I need to pay again. What’s going on, and why can’t I get direct support? Plan Free/Premium Country US Device iPho...
Spotify Star
287 Views
1 replies
0 likes
