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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67231 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132578 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67909 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250784 Views
154 replies
13 likes
I login and it says wrong account or password.
I login and it says wrong account or password.
Spotify Star
480 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated my account to apply the student discount since I’m in college. On the app it says I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updat...
Spotify Star
557 Views
1 replies
0 likes
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
Spotify Star
561 Views
1 replies
0 likes
Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino volver a comprar. Que hago?
Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino ...
Spotify Star
386 Views
1 replies
0 likes
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my money
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my mon...
Spotify Star
613 Views
3 replies
0 likes
Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? When?
Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? Whe...
Casual Listener
1533 Views
5 replies
0 likes
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
Spotify Star
422 Views
1 replies
0 likes
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Did this start the recurring charge ? How can I rectif...
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Di...
Not applicable
2353 Views
2 replies
1 likes
PlanDuo PremiumCountryUSADeviceGoogle Pixel 6a & 7Operating SystemAndroid 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic Duo. When I try to do this in the mobile app I get the following message (see attached i...
Plan Duo Premium Country USA Device Google Pixel 6a & 7 Operating System Android 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic D...
Spotify Star
491 Views
1 replies
0 likes
Paguei premium e meu Spotify continua com propaganda
Paguei premium e meu Spotify continua com propaganda
Spotify Star
212 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited KingdomDeviceIphone 15 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a 3 months Free trial on september 7th , however it is now the 9th and i don’t have premium anymore? Please ...
Plan Free/Premium Country United Kingdom Device Iphone 15 Pro Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a 3 months Free trial on se...
Spotify Star
211 Views
1 replies
0 likes
Can I get my money back if I subscribed today and switched to the free version today?
Can I get my money back if I subscribed today and switched to the free version today?
Spotify Star
281 Views
1 replies
0 likes
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and my card just changed. I couldn’t access my account ...
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and ...
Casual Listener
447 Views
4 replies
0 likes
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
Spotify Star
1065 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung GalaxY NOTE 20Operating SystemAndroid My Question or Issue recently switched from Premium family plan to Basic family plan as I do not listen to podcasts and used a valid payment method to pay for it. I then receiv...
PlanPremium Country USA Device Samsung GalaxY NOTE 20 Operating System Android My Question or Issue recently switched from Premium family plan to Basic family ...
Visitor
1020 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
426 Views
1 replies
0 likes
@admin pl. delete this thread. ThanksPlanFree/PremiumCountry India Device(iPhone 13, Samsung Galaxy 20)Operating System(iOS 17, Android , Windows 11,etc.) My Question or Issue
@admin pl. delete this thread. Thanks Plan Free/Premium Country India Device (iPhone 13, Samsung Galaxy 20) Operating System (iOS 17, Android , Windows 11,etc.) My Question or...
Visitor
765 Views
1 replies
1 likes
PlanFree/PremiumCountryU.S.Device(iPhone 11)Operating System(iOS 17) My Question or IssueI bought spotify premium on aug 26 and it has changed to the free version today i would like to know why.
Plan Free/Premium Country U.S. Device (iPhone 11) Operating System (iOS 17) My Question or Issue I bought spotify premium on aug 26 and it has changed to the free version tod...
Spotify Star
498 Views
1 replies
0 likes
Hi, I left a family plan and I want to rejoin it but it’s now allowing me. Gives me error saying I have to wait 12 months. why can’t I re join the same plan?
Hi, I left a family plan and I want to rejoin it but it’s now allowing me. Gives me error saying I have to wait 12 months. why can’t I re join the same plan?
Spotify Star
1957 Views
5 replies
0 likes
So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the prices of the ongoing options to resume my premium subsc...
So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the price...
Moderator
579 Views
2 replies
0 likes
