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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68672 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133386 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70075 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253305 Views
155 replies
13 likes
Hi, for my birthday my mom purchased me a $60 Spotify gift card, issue is is that whenever I try to redeem it it says the code isn't recognized or that it's invalid. On some other posts dealing with the same issue people suggested making sure they're...
Hi, for my birthday my mom purchased me a $60 Spotify gift card, issue is is that whenever I try to redeem it it says the code isn't recognized or that it's invalid. On some other posts dealing with ...
Not applicable
770 Views
2 replies
0 likes
Am I hacked? How can I find out which Spotify account is connected to my credit card?
Am I hacked? How can I find out which Spotify account is connected to my credit card?
Moderator
296 Views
1 replies
0 likes
None of the below information is required. Hi. I hace a question. I need money in my card to purchase de 3 months free promotion? Because i try to purchase with with debit card directly. And PayPal and Anything works. I dont have money in batería pay...
None of the below information is required. Hi. I hace a question. I need money in my card to purchase de 3 months free promotion? Because i try to purchase with with debit card directly. And Pa...
Spotify Star
773 Views
1 replies
1 likes
I was in a bad car accident, my attorney recommended canceling the cards I had on me as my clothes were removed in hospital. I was recovering when I realized my payment got declined, I paid for family account with new card, but all our accounts are d...
I was in a bad car accident, my attorney recommended canceling the cards I had on me as my clothes were removed in hospital. I was recovering when I realized my payment got declined, I paid for famil...
Moderator
260 Views
1 replies
0 likes
PlanPremium para estudiantesCountryPerú Buen día, mi duda o problema es que contraté el plan Premium para estudiantes en Perú cuyo costo es de S/11.90 (moneda peruana), pero en mi estado de cuenta del banco BCP se me está cobrando en dólares(USD). El...
Plan Premium para estudiantes Country Perú Buen día, mi duda o problema es que contraté el plan Premium para estudiantes en Perú cuyo costo es de S/11.90 (moneda peruana), pero en mi esta...
Visitor
2940 Views
6 replies
0 likes
I am currently on the free plan but my husband sent me a Duo account invite. When I click the prompts to join his plan, I get a message that says, "You can't join this plan. We couldn't confirm that you live with the plan manager for this plan. You c...
I am currently on the free plan but my husband sent me a Duo account invite. When I click the prompts to join his plan, I get a message that says, "You can't join this plan. We couldn't confirm that ...
Spotify Star
362 Views
1 replies
1 likes
PlanFree/PremiumCountryColombiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Colombia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
586 Views
1 replies
0 likes
Everytime I am invitingmy husband, it keep on telling us that he lives in a differnt place. I am the one who entered both of our address and i have verified it multiple times!!
Everytime I am invitingmy husband, it keep on telling us that he lives in a differnt place. I am the one who entered both of our address and i have verified it multiple times!!
Spotify Star
264 Views
1 replies
1 likes
PlanPremium DUO (for 2 people)CountryAccount was for the Netherlands, but now trying to update for Switzerland based. My Question or IssueSo i've relocated from Netherlands to Switzerland recently. Firstly It does not update my country in my edit pro...
Plan Premium DUO (for 2 people) Country Account was for the Netherlands, but now trying to update for Switzerland based. My Question or Issue So i've relocated from Netherlands to ...
Spotify Star
259 Views
1 replies
0 likes
Duo Account. My husband and I put in same address, it accepts my husband, managers account, address but when I copy and paste same address it keeps saying You need to live at the same address. What should I do?
Duo Account. My husband and I put in same address, it accepts my husband, managers account, address but when I copy and paste same address it keeps saying You need to live at the same address. What s...
Casual Listener
293 Views
2 replies
1 likes
I had this question and couldn't find a good answer anywhere, let's say that I decide to cancel my student subscription or that I don't renew it when it ends (and also cancel normal premium) and then some months later I ask for it again sending the d...
I had this question and couldn't find a good answer anywhere, let's say that I decide to cancel my student subscription or that I don't renew it when it ends (and also cancel normal premium) and then...
Casual Listener
4930 Views
6 replies
0 likes
I Signed up to Spotify today and can't access my 3 month free trial. it says I have already used it. but I just signed in today.
I Signed up to Spotify today and can't access my 3 month free trial. it says I have already used it. but I just signed in today.
Spotify Star
275 Views
1 replies
0 likes
PlanSigned up for a 3 months free trial of premium and got charged straight away insteadCountryUkMy Question or IssueI signed up to Spotify Premium after following the link of an Instagram Ad as it stated an offer of 3 months free trial before being ...
Plan Signed up for a 3 months free trial of premium and got charged straight away instead Country Uk My Question or Issue I signed up to Spotify Premium after following the link of an I...
Moderator
1568 Views
3 replies
0 likes
Me siguen cobrando a pesar que mas de un mes cancele mi plan premiun
Me siguen cobrando a pesar que mas de un mes cancele mi plan premiun
Visitor
371 Views
2 replies
0 likes
PlanPremium CountryIndia My Question or IssueMy is question is that after closing my account can I get my subscription back.After permanent data delete.Using same email and phone num. To create new account
Plan Premium Country India My Question or Issue My is question is that after closing my account can I get my subscription back. After permanent data delete. Using same em...
Spotify Star
181 Views
1 replies
0 likes
Tried to take out 3 months trial been charged 3p now no trial is this a scam
Tried to take out 3 months trial been charged 3p now no trial is this a scam
Spotify Star
254 Views
1 replies
0 likes
I've been trying to purchase the audiobook "Wool," I have tried on several devices (all on chrome) and I just get the error "Something went wrong" as soon as I click on the "Buy" button.
I've been trying to purchase the audiobook "Wool," I have tried on several devices (all on chrome) and I just get the error "Something went wrong" as soon as I click on the "Buy" button.
Spotify Star
321 Views
1 replies
0 likes
I recently received a notification informing me that my account has been removed from the Duo plan because I supposedly do not live at the same address as my husband. However, this is incorrect, as we do, in fact, share the same household. how do I h...
I recently received a notification informing me that my account has been removed from the Duo plan because I supposedly do not live at the same address as my husband. However, this is incorrect, as w...
Spotify Star
260 Views
1 replies
0 likes
PlanPremium CountryUK DeviceXiaomi Poco X3 Pro / Desktop PC Operating SystemAndroid 13 / Windows 11 My Question or IssueMy partner has set up a Spotify Duo account. They sent me a link to add my current premium account to the plan. When I click the l...
Plan Premium Country UK Device Xiaomi Poco X3 Pro / Desktop PC Operating System Android 13 / Windows 11 My Question or Issue My partner has set up a Spotify D...
Spotify Star
949 Views
1 replies
2 likes
Hi,I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium in my home country (PH). How should I check that my ...
Hi, I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium...
Spotify Star
1535 Views
1 replies
0 likes
