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Cannot finish paying for subscription

Cannot finish paying for subscription

So I've got the 3 months for 4.99€ offer (last year around that time I got the 0.99€ one) and i'm having issues finishing with the payment method i've selected. I double-checked before clicking the button for finishing the payment so it's not incorrect information. It told me that it cannot finish the process for some reason. I looked up the options at the "Get help" and tried doing it in incognito mode as well (got the same error). I'm using a different card this time, but I don't think that is the issue. It's a debit master card card that i'm trying to make the payment with.

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1 Reply

Hey @user-removed,

Apologies for the late reply, but maybe I can still help 🙂

 

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

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