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Cant access premier

Cant access premier

I pay for premier but its not working. My library is gone and its telling to sign up to premier.

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1 Reply

Hey @user-removed,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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