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Unauthorised payment

user-removed
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Hi

 

I have just noticed I have been charged multiple times by Spotify however I am not on a premium account my account is free. Please could you advise how I can get these payments refunded?

 

 

1 Reply

Luke
Rock Star 17
Rock Star 17

Hey @user-removed,

 

please be aware that a refund is never guaranteed and all requests will get evaluated on a case-by-case basis by the support.With that in mind, please fill out the contact form to create a ticket with support.
The support will do their best to get in touch with you as fast as possible, but please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

 

Have a nice day!

LK608

LukeRock Star 17
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