Cant change my country settings! PLEASE HELP!!


Cant change my country settings! PLEASE HELP!!

Casual Listener

I cant change the country from US to Panama, i tried putting my credit card from panbama in the payment options but it tells me that the card cant be added because the account is set to US so when i go to my profile to edit the country it doesnt let me click it or change it... PLEASE HELP



1 Reply


Hey @1236825384, thanks for reaching out to us!


Right now, the country on your account must match the country you're currently at. Let's make sure the internet connection you're using to update the country and payment details isn't using a VPN or proxy that could be interfering.


Also, try clearing your browser's cache and cookies or using an incognito window to do this process.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp