Cant find my plan

[Noha3]

None 

Plan

Premium

Country

UAE

Device

Samsung Galaxy A70

Operating System

, Android 

My Question or Issue

HELLO, i have spotify premium which charges 20 dhs per month but recently i changed my card and cancelled my old one and i want to update my payment options but its directing me to the duo plan and i want to continue with my old plan can you please help me 

[Billy-J]

Hey @Noha3, thanks for reaching out to the Community!

To update your payment details, or change your payment method:

1. Log in to your account page.
2. Under Your plan, click UPDATE next to your payment method. 
   Note: If your plan is associated with a partner, you’ll need to contact them directly to manage your payment.
3. Enter a new payment method. 

The changes will take effect from your next billing date. If you aren't able to do this, follow the steps using a different browser or private window. If you still have trouble, attach a screenshot of what you are seeing exactly and I will take a closer look. Make sure to hide sensitive info when posting to the Community. 

Let me know how this goes!

[#3]

Não acho onde procurar a resposta

[Billy-J]

Hey there, 

I have posted a previous reply before this one explaining the steps to change your payment method and how to access your account details. Let me know if you need a hand with anything else!