Announcements

Help Wizard

Step 1

NEXT STEP

Cant get premium

Cant get premium

I just can't get Spotify to suscribe me to premium. I've had it for more than a year now and for some reason last month it said it had a problem and i was switched back to a free account.

I've tried to pay with two different credit cards from different banks and it just says there was an error. I also tried from a new account but it wont work.

I don't know what else to do.

Reply
1 Reply

Hey @JN_Wlbrg,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also, you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random