Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74554 Views
- 49 replies
- 3 likes
- 74554 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9645 Views
- 23 replies
- 2 likes
- 9645 Views
- 23 replies
- 2 likes
Any change for refund? Half day passed
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I need to cancel this subscription and buy family sub...
- Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I ...
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- Composer
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
Help me keep my saved music
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating and with that is there a way that i can keep my music th...
- I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating ...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution I am now with family premium..payment
Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now?Thanks
- Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now? Thanks
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- Casual Listener
- 173 Views
- 2 replies
- 0 likes
- 173 Views
- 2 replies
- 0 likes
Cobro por prueba gratis.
Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
- Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
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- Newbie
- 391 Views
- 2 replies
- 0 likes
- 391 Views
- 2 replies
- 0 likes
Annullamento abbonamento
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio dover pagare 9.99 euro solo perché il sito ha dei pr...
- Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio d...
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- 596 Views
- 0 replies
- 4 likes
- 596 Views
- 0 replies
- 4 likes
payment
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The credit card is an American Express fron Argentina.Dont kn...
- hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The ...
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- Spotify Star
- 265 Views
- 3 replies
- 0 likes
- 265 Views
- 3 replies
- 0 likes
Superuser Contribution cant pay by prepaid
i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
- i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
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- Roadie
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Superuser Contribution Can't unsubscribe
So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have t...
- So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my accoun...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
How to give money back?
What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
- What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Lost account
Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button).I forgot i had been registered with facebook and i register a new account with the same mail throught the spotify sign up.The problem is that i'm ...
- Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button). I forgot i had been registered with facebook and i register a new account wi...
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- Community Legend
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
I pay my subscription by Tesco phone for premium Spotify. Spotify failed to get payment from phone
I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you know if Tesco have decided it to allow Spotify on to t...
- I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you kno...
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- Community Legend
- 785 Views
- 1 replies
- 0 likes
- 785 Views
- 1 replies
- 0 likes
spotify has no helpdesk - worst ever
I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to my new country! This does not work and only gives ...
- I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Superuser Contribution I cannot upgrade to premium
I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
- I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription enter family plan and still charged for the premium...
I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
- I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount problem
A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
- A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify wont except my payment for premium
I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!!!!!
- I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution $30 has been taken out of my account!!!!!
I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink page) so i tried again a few more times and it did not...
- I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink pag...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Neee Change my suscription
Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that, Spotify”ll charger the two plans in my card. Help me p...
- Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that...
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- Roadie
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for two accounts
Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our ongoing Family subscription? Thanks.
- Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our o...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Pay
Hi , I paid when I opened my account than they want me pay for again . What am I do ?
- Hi , I paid when I opened my account than they want me pay for again . What am I do ?
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes