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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71847 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135445 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75182 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
259451 Views
156 replies
13 likes
If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?
If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?
Spotify Star
261 Views
1 replies
0 likes
So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How to fix this? I linked facebook account again but the...
So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How t...
Not applicable
232 Views
1 replies
0 likes
Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemeldet und mich mit meinen Daten auf dem neuen Handy ang...
Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemelde...
Casual Listener
3346 Views
2 replies
0 likes
i wanted to upgrade my account with student price and spofity take my money in my card but i didnt be premium why actually i forego i want my money back please help me for this
i wanted to upgrade my account with student price and spofity take my money in my card but i didnt be premium why actually i forego i want my money back please help me for this
Community Legend
222 Views
1 replies
0 likes
Hi, i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?
Hi, i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?
Casual Listener
445 Views
3 replies
0 likes
I just can't register myself as a family member. Only help I can find is that spotify tells me to ask to re-send the invitation. But it's defeneatly not helping. It's just so sad that I have to ask from community and can't ask from spotify. How the *...
I just can't register myself as a family member. Only help I can find is that spotify tells me to ask to re-send the invitation. But it's defeneatly not helping. It's just so sad that I have to ask f...
Casual Listener
261 Views
1 replies
0 likes
I have purchased premium Spotify yet I still don’t have any of the features. My trial has expired so I am unable to listen to more than 5 songs and receive a bunch of advertisements. How do I receive the Spotify premium that I am already paying for?
I have purchased premium Spotify yet I still don’t have any of the features. My trial has expired so I am unable to listen to more than 5 songs and receive a bunch of advertisements. How do I receive...
Community Legend
391 Views
1 replies
0 likes
My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use my hulu account and it doesnt work.
My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use ...
Newbie
4771 Views
2 replies
0 likes
Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...
Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
Roadie
410 Views
1 replies
0 likes
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el dinero, estoy muy molesta! Quiero que me hagan un r...
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el ...
Roadie
273 Views
1 replies
0 likes
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo vali...
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y ...
Roadie
244 Views
1 replies
0 likes
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Roadie
310 Views
1 replies
0 likes
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've been trying for two days and nothing has changed. ...
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've...
Newbie
6310 Views
3 replies
2 likes
Hi. I’m from Israel but for now living in Poland.I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another country. Also when I tried to change the country in a th...
Hi. I’m from Israel but for now living in Poland. I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another cou...
Spotify Star
430 Views
3 replies
0 likes
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another month. However the purchase with cellular data curr...
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another ...
Roadie
358 Views
1 replies
0 likes
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
Roadie
219 Views
1 replies
0 likes
Sorry, issue resolved itself, how do I delete this?
Sorry, issue resolved itself, how do I delete this?
Roadie
445 Views
2 replies
0 likes
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are available to him so it's just me it seems. I need to Rock
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are availab...
Roadie
250 Views
1 replies
0 likes
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la respuesta. [Mod edit - phone number] *snip* Atentamente Aaron Roja...
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la resp...
Roadie
249 Views
1 replies
0 likes
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realizar mi pago en el oxxo, si pago aún tendre mi mes gra...
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realiza...
Roadie
310 Views
1 replies
0 likes
