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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128892 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57259 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232430 Views
144 replies
13 likes
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating and with that is there a way that i can keep my music th...
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating ...
Spotify Star
204 Views
1 replies
0 likes
solicite premium gratis dos meses e ingrese una tarjeta de debito...me hizo un carga de $20.00 pero no me permite ingresar a spotify
solicite premium gratis dos meses e ingrese una tarjeta de debito...me hizo un carga de $20.00 pero no me permite ingresar a spotify
Roadie
217 Views
1 replies
0 likes
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Spotify
724 Views
4 replies
0 likes
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio dover pagare 9.99 euro solo perché il sito ha dei pr...
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio d...
687 Views
0 replies
4 likes
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Roadie
332 Views
1 replies
0 likes
Olá, Realizei o pagamento através do débito em conta no sábado dia 24/03/18 e até agora o acesso não foi liberado? Já verifiquei na conta e o valor não foi estornado. É normal demorar tanto assim?
Olá, Realizei o pagamento através do débito em conta no sábado dia 24/03/18 e até agora o acesso não foi liberado? Já verifiquei na conta e o valor não foi estornado. É normal demorar ...
Spotify Star
385 Views
2 replies
0 likes
Hi there! I paid for student premium yesterday but still could not get my premium yet! And no mail! I have sent my Transkript already!
Hi there! I paid for student premium yesterday but still could not get my premium yet! And no mail! I have sent my Transkript already!
Roadie
366 Views
1 replies
0 likes
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The credit card is an American Express fron Argentina.Dont kn...
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The ...
Spotify Star
338 Views
3 replies
0 likes
Hi, Spotify released in South africa a week or 2 ago and I've been trying to get premium ever since. After I put in all my cards details it gives an error and tels me to try again later? Is there a fix for this Ive always been able to pay online with...
Hi, Spotify released in South africa a week or 2 ago and I've been trying to get premium ever since. After I put in all my cards details it gives an error and tels me to try again later? Is there a f...
Roadie
995 Views
4 replies
0 likes
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment went out a few days ago, but my account says the la...
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment ...
Roadie
295 Views
1 replies
0 likes
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I need to cancel this subscription and buy family sub...
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I ...
Composer
461 Views
3 replies
0 likes
My premium account has just started to play ads for vendors (OKC is the one I now hear the most) and other podcasts. I logged out of my account and logged back in, but the ads are still playing. Any help is appreciated, as I paid for an annual premiu...
My premium account has just started to play ads for vendors (OKC is the one I now hear the most) and other podcasts. I logged out of my account and logged back in, but the ads are still playing...
Spotify Star
1928 Views
1 replies
0 likes
Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Premium este mes?
Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Pre...
Moderator
9176 Views
3 replies
0 likes
Can I change the date my direct debit goes out?
Can I change the date my direct debit goes out?
Not applicable
596 Views
3 replies
1 likes
This is like the second time I receive a mail that asks me to verify my address (or rather the ZIP Code).In the previous attempt (which has cost me an account) I just re-entered it and spotify went by saying it was all cleared. Then a week later just...
This is like the second time I receive a mail that asks me to verify my address (or rather the ZIP Code). In the previous attempt (which has cost me an account) I just re-entered it and spotify went...
Roadie
1505 Views
1 replies
0 likes
Hi, I am quiet frustrated.Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘service’ off. I have looked into the community Q&A and can on...
Hi, I am quiet frustrated. Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘s...
Spotify Star
325 Views
1 replies
0 likes
Hello. Just activated a 60 day free trial after I recieved an email from Spotify.but it has only given me 7 days, not the 60 as advertised.
Hello. Just activated a 60 day free trial after I recieved an email from Spotify. but it has only given me 7 days, not the 60 as advertised.
Roadie
231 Views
1 replies
0 likes
Hola, hace un poco de 3 dias pague en Oxxo una cuenta premium y aun el pago no esta reflejado.¿que es lo que necesito hacer?
Hola, hace un poco de 3 dias pague en Oxxo una cuenta premium y aun el pago no esta reflejado.¿que es lo que necesito hacer?
Roadie
1571 Views
1 replies
0 likes
I live in romania and I'm trying to pay for a premium account but it's not accepting my zipcode. What can I do?
I live in romania and I'm trying to pay for a premium account but it's not accepting my zipcode. What can I do?
Casual Listener
644 Views
2 replies
0 likes
Hello Spotify, Good morning I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code you've entered is invalid for your country." I don't know what do next fr...
Hello Spotify, Good morning 🙂 I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code y...
Spotify Star
567 Views
3 replies
0 likes
