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Carte cadeau

Carte cadeau

Aucune des informations ci-dessous n'est requise. Cependant, plus vous fournissez, plus il nous sera facile d'essayer d'aider.

Planifier

Gratuit/Premium

Pays

 

Dispositif

(iPhone 8, Samsung Galaxy 9, Macbook Pro fin 2016)

Système opérateur

(iOS 10, Android Oreo, Windows 10, etc.)

 

Ma question ou mon problème

Bonjour je veut utiliser la carte cadeau que j ai eu mais ça me dit que le code pin est pas valide . Alors que je vient de l avoir

Reply
1 Reply

Hi @FryNops,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

Can you try redeeming your gift card here, using a different browser or a private/incognito window?

 

If your gift card still isn't working, I would then recommend following the suggestions provided in this support article, under "Not working?"

 

If the issue persists, can you attach a screenshot of the error message you're seeing? Make sure to hide sensitive information when posting on the Community.

 

Let me know how this goes, as well as if you have any other questions.

 

Have a good day!

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