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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

129016 Views

69 replies

9 likes

Premium for Family
  • 129016 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

57478 Views

87 replies

4 likes

  • 57478 Views
  • 87 replies
  • 4 likes

Superuser Contribution Why is my account not premium even if I've been paying for it?

I have been paying for Premium since January 2018. From January 2018 until January 2022, I was subscribed to Premium Student. In January 2022 I seamlessly transitioned to a full-cost, full-benefit Premium account without any issues. I have been charg...

Visitor

I have been paying for Premium since January 2018. From January 2018 until January 2022, I was subscribed to Premium Student. In January 2022 I seamlessly transitioned to a full-cost, full-benefit Pr...

GabrielPhair

Newbie

1717 Views

4 replies

2 likes

  • 1717 Views
  • 4 replies
  • 2 likes

Superuser Contribution 3 months

Hey, I applied for the 3 months of Spotify, and now in my account, it's showing that ill be charged 10$ next month

Visitor

Hey, I applied for the 3 months of Spotify, and now in my account, it's showing that ill be charged 10$ next month

Mario

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app doesn't accept my address.

I put all my information in the application and it won't accept it. Something to do with my address.

Visitor

I put all my information in the application and it won't accept it. Something to do with my address.

Jeremy

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Duo Premium with Sonos

My husband and I have a spotify duo premium account. When I am listening to my spotify playlist (from my account) in my car and he starts listening to a playlist from his spotify account on our Sonos system, it cuts out for one of. It will not let us...

Visitor

My husband and I have a spotify duo premium account. When I am listening to my spotify playlist (from my account) in my car and he starts listening to a playlist from his spotify account on our Sonos...

Vasil

Moderator

1148 Views

3 replies

1 likes

  • 1148 Views
  • 3 replies
  • 1 likes

Superuser Contribution i cant get spotify premium because it gives me an error whenever I try

i am trying to sign up for spotify premium (free) for 3 months and when I enter my credit card details it gives me an error I have no clue why(Something went wrong. Please try again.)

Casual Listener

i am trying to sign up for spotify premium (free) for 3 months and when I enter my credit card details it gives me an error I have no clue why (Something went wrong. Please try again.)

Ivelina

Moderator

3148 Views

6 replies

2 likes

  • 3148 Views
  • 6 replies
  • 2 likes

Solved!! How can I change my subscription payment method?

PlanPremium My Question or IssueI am currently on premium plan but using a credit card that I plan on canceling. How can I change what card is charged for my premium service?

Visitor

Plan Premium   My Question or Issue I am currently on premium plan but using a credit card that I plan on canceling. How can I change what card is charged for my premium service?

ericmaty

Newbie

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
  • 1 likes

Switching subscriptions easily

Suppose I now start an Individual subscription for 3 months for free. Can I switch to a Student subscription after those 3 months?

Newbie

Suppose I now start an Individual subscription for 3 months for free. Can I switch to a Student subscription after those 3 months?

Maxim

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find my family plan

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium I can’t remember my email and password so I can’t find my family plan. Country Device(iPhone 8, Samsung Galaxy 9, Macboo...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  I can’t remember my email and password so I can’t find m...

Yordan

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution I moved to duo at the weekend but have been charged for my premium today.

I moved to duo at the weekend but have been charged for my premium today. My partner is the lead on the duo, why have i been charged?Thanks

Visitor

I moved to duo at the weekend but have been charged for my premium today. My partner is the lead on the duo, why have i been charged? Thanks

Elena

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

my spotify acc show me that I don't have duo sub, but I do

hey, well my dad just own spotify duo and invited me. on site we can see that I joined, but my spotify acc shows me the opposite (I don't have a premium). I'd be really grateful if you could help me!

Casual Listener

hey, well my dad just own spotify duo and invited me. on site we can see that I joined, but my spotify acc shows me the opposite (I don't have a premium). I'd be really grateful if you could help me!

Maxim

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Going from family subscription to solo or duo

I've been on our family subscription for years now. Over time I've compiled an extensive list of playlists and liked songs.I'm planning to move and start ny own solo or duo subscription. Will I be able to retain my vast library of playlists and liked...

Visitor

I've been on our family subscription for years now. Over time I've compiled an extensive list of playlists and liked songs. I'm planning to move and start ny own solo or duo subscription. Will I b...

Maxim

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelación y reembolso

Quisiera hacer la cancelación de mi cuenta de Spotify para pedir un reembolso ya que no uso la cuenta

Visitor

Quisiera hacer la cancelación de mi cuenta de Spotify para pedir un reembolso ya que no uso la cuenta

Jeremy

Spotify Legend

621 Views

2 replies

0 likes

  • 621 Views
  • 2 replies
  • 0 likes

I redeemed a Spotify gift card and it did put premium on my account

for east i got a 3 month Spotify gift card and I redeemed it and I checked it didn't go onto my account, so I went and logged out then logged back in and it didn't work and I hasn't worked

Visitor

for east i got a 3 month Spotify gift card and I redeemed it and I checked it didn't go onto my account, so I went and logged out then logged back in and it didn't work and I hasn't worked

Maxim

Spotify Star

173 Views

1 replies

0 likes

  • 173 Views
  • 1 replies
  • 0 likes

we are full time travelers couple and we would like to have duo account. is it possible?

PlanPremium duoCountryturkeyDevice(Samsung Galaxy s10+,Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium duo Country turkey Device (Samsung Galaxy s10+, Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes