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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31cbjsu37dejcx2thbty
  • Visitor
  • 184947 Views
  • 116 replies
  • 12 likes
  • 184947 Views
  • 116 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • TiBlack
  • Newbie
  • 20989 Views
  • 28 replies
  • 4 likes
  • 20989 Views
  • 28 replies
  • 4 likes

Superuser Contribution Kicked out of Premium with no warning

PlanWas Premium until I was kicked outCountry: Brazil DeviceSamsungOperating SystemAndroid My Question or IssueI was a Premium client for years, and every month on the 19th I would get a receipt from Spotify. Until yesterday, June 19th, when instead ...

  • Visitor
  •   Plan Was Premium until I was kicked out Country: Brazil     Device Samsung Operating System Android   My Question or Issue I was a Premium client for years, and ever...
  • user-removed
  • Not applicable
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium or Spotify Business

I was hoping if someone could help me. I am trying to get Spotify for a local church but I don't know which to get. Is it okay for me to get Spotify Premium or am I required to get Spotify Business? The only thing I want to do is just play gospel tra...

  • Casual Listener
  • I was hoping if someone could help me. I am trying to get Spotify for a local church but I don't know which to get. Is it okay for me to get Spotify Premium or am I required to get Spotify Business? ...
  • Maxim
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Porque no puedo activar los 3 meses premiun samsung gratis?

Compre un s22 ultra y dice que tengo 3 meses de spotify premiun y trato de ingresar mi tarjeta de debito y me sale que ya los utilice, como puede ser eso?

  • Newbie
  • Compre un s22 ultra y dice que tengo 3 meses de spotify premiun y trato de ingresar mi tarjeta de debito y me sale que ya los utilice, como puede ser eso?
  • Eni
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Family Plan does not work on separate devices/speakers

PlanPremium/Family PlanCountryUSDeviceDesktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium Plan, and my daughters and wife have free accounts. Several times...

  • Regular
  • Plan Premium/Family Plan Country US Device Desktop PC, Amazon Echo, iPhone, iPad, Samsung Note 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Stacymaharg
  • Visitor
  • 2018 Views
  • 7 replies
  • 0 likes
  • Family Plan
  • 2018 Views
  • 7 replies
  • 0 likes

Superuser Contribution Everytime i try to buy the premium subscription it doesnt work

im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different cards but it just doesn't work. does anyone know wh...

  • Visitor
  • im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different ...
  • Alex
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

I can't get my address to verify even though it's right.

I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!

  • Visitor
  • I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!
  • Billy-J
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

How do I unsubscribe

I had a free trial and don’t want it

  • Visitor
  • I had a free trial and don’t want it
  • Billy-J
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

I keep getting ads while listening to my podcast, eventhough I pay for prem

I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up

  • Visitor
  • I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up
  • Billy-J
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

family premium plan

PlanFree/PremiumCountryNigeria DeviceAndroid Operating SystemAndroid My Question or IssueI'm trying to join a family premium account through the invite link and it's telling me I can only join one every year. this is my original family premium plan a...

  • Visitor
  • Plan Free/Premium Country Nigeria  Device Android  Operating System Android    My Question or Issue I'm trying to join a family premium account through the invite link a...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had Spotify premium and it switched to free. Then I payed for 9,99 euro…

I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird

  • Visitor
  • I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird
  • Kiril
  • Moderator
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan cancellation

Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a year from today or continue the original plan?

  • Casual Listener
  • Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a ...
  • Kiril
  • Moderator
  • 545 Views
  • 3 replies
  • 0 likes
  • 545 Views
  • 3 replies
  • 0 likes

Solved!! subscribed to premium with wrong account

So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't have the "one month free trial" anymore. Is it possi...

  • Regular
  • So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't h...
  • Not applicable
  • 975 Views
  • 2 replies
  • 0 likes
  • 975 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿Cómo puedo obtener un reembolso?

Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.

  • Visitor
  • Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
  • Kiril
  • Moderator
  • 3710 Views
  • 1 replies
  • 0 likes
  • 3710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why it doesnt give me premium

The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.

  • Visitor
  • The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
  • Kiril
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mon statut étudiant ne s'est pas renouvelé et j'ai payé le prix plein

Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, pourrais-je être remboursée de la différence de l'a...

  • Visitor
  • Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, ...
  • Jeremy
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes