Announcements

Help Wizard

Step 1

NEXT STEP

Change payment information

Change payment information

Hi, 

 

I want to change my payment method from cc to mobile prepaid and thought that canceling the subscription will do, so I cancelled. Now, it's asking me if I want to renew my subscription. Will I be charge again if I renew it, even if the current premium subscription will expire on 8/16/18?

 

<Mod edit: Screenshot had personal info>

Reply
1 Reply

Hey @Rhudz!

 

Since you're updating the payment to a third party payment method, you'll need to cancel the current subscription and wait until the account goes back to Free.

 

You'll then be able to resubscribe with your service provider.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random