Changed from facebook login to email login and lost all playlists

[Luke7093]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I reset my password so I could use my email to sign in instead of using facebook. Everything went fine until I signed back in and it downgraded my account to free and I lost all of my playlists. I can search for my profile and it shows all of my playlists (in pictures)

[Luke7093]

What it says when I click on my playlist tab 

[Peter]

Hey @Luke7093,

Thanks for reaching out to us about this!

It looks like you might have logged into another account which is on free.

Don't worry - make sure to check out this support article for instructions on how to locate your Premium account.

Let us know how it goes! We'll be here in case you need any further help.