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Changing Card Settlings

Changing Card Settlings

I keep getting errors when updating my card information. My card on file recently was inactivated due to suspscious actiivty and they sent me a new card. The new card is valid and works and Spotify is not recognizing it. Please help me so I can update my subscription info. 

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Hey @alexis_sirois, welcome to the Community!

 

We suggest you follow the steps listed here using an incognito window. If you have any trouble, send over a screenshot of what you see.

 

Let us know how it goes.

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