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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131776 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65773 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247640 Views
151 replies
13 likes
I no longer want premium but you guys just charged me for it. I want my money back. How do I get my money back. Cancel the charge, I cancelled the service. I DONT want it for December
I no longer want premium but you guys just charged me for it. I want my money back. How do I get my money back. Cancel the charge, I cancelled the service. I DONT want it for December
Spotify Star
233 Views
1 replies
0 likes
Hi, if I am currently on a spotify family plan, can we still get access to Hulu? Thanks!
Hi, if I am currently on a spotify family plan, can we still get access to Hulu? Thanks!
Spotify Star
611 Views
1 replies
0 likes
Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
Community Legend
882 Views
1 replies
0 likes
Today i paid for the premium features but i still cannot skip through songs.
Today i paid for the premium features but i still cannot skip through songs.
Newbie
505 Views
2 replies
0 likes
Hey! Is there any way for spotify to give refunds? I recently attempted to avail of the spotify premium for students discount and it said they wouldn't charge me yet until I submit validation. But i recieved a notification from paymaya that P65 had b...
Hey! Is there any way for spotify to give refunds? I recently attempted to avail of the spotify premium for students discount and it said they wouldn't charge me yet until I submit validation. But i ...
Casual Listener
475 Views
2 replies
0 likes
I have been charged for premium service but I only have two accounts on Spotify, one with Facebook and my email. When I login on both I only have the free service for both. What can I do to find out the account that is getting the premium service?
I have been charged for premium service but I only have two accounts on Spotify, one with Facebook and my email. When I login on both I only have the free service for both. What can I do to find out ...
Roadie
236 Views
1 replies
0 likes
hi, i subscribed to a 30 day free trial and when i went back on the app it told me i had a seven day trial instead? also i can't play any music for some reason.
hi, i subscribed to a 30 day free trial and when i went back on the app it told me i had a seven day trial instead? also i can't play any music for some reason.
Roadie
288 Views
1 replies
0 likes
I have tried over and over again to chance my american payment method to my danish debit card since I will be mowing back to Denmark. I know that it should chance automaticlly when I try to use my danish debit card, but it will not chance...- What el...
I have tried over and over again to chance my american payment method to my danish debit card since I will be mowing back to Denmark. I know that it should chance automaticlly when I try to use my da...
Roadie
287 Views
1 replies
0 likes
Yesteday I buyed a gift card of spotify and i suscribed to get a premium account but it doesnt work. Today I checked the status of my account and it said that my account is already premium but when I want to put a song it doesnt work like if my accou...
Yesteday I buyed a gift card of spotify and i suscribed to get a premium account but it doesnt work. Today I checked the status of my account and it said that my account is already premium but when I...
Roadie
294 Views
1 replies
0 likes
I am trying to switch the credit card that I use to make my monthly payments. I have found where to switch, but it is forcing me to sign up for a student subscription. I have been paying for a full premium subscription since May 2016 (when I graduate...
I am trying to switch the credit card that I use to make my monthly payments. I have found where to switch, but it is forcing me to sign up for a student subscription. I have been paying for a full p...
Roadie
231 Views
1 replies
0 likes
Hi! I am unable to accept my family's Spotify family invite. When I click on the 'accept invitation' link through my email, it directs me to the main Spotify page without prompting me to formally accept the family code. When I copy and paste the stri...
Hi! I am unable to accept my family's Spotify family invite. When I click on the 'accept invitation' link through my email, it directs me to the main Spotify page without prompting me to formally acc...
Roadie
229 Views
1 replies
0 likes
Hello, I recently upgraded my Spotify account after my free access through my Rogers cell phone plan ended. I am being charged for the account, which I upgraded through my VirginiaF03 account, but it is still appearing as free on both mobile and desk...
Hello, I recently upgraded my Spotify account after my free access through my Rogers cell phone plan ended. I am being charged for the account, which I upgraded through my VirginiaF03...
Roadie
183 Views
1 replies
0 likes
I've had the premium for a long time. And since I'm a student for half a year I've changed to premium with student discount.I'm paying twice: every fifteenth I pay for Premium and every twenty-eight I pay the student discount. Even though I only have...
I've had the premium for a long time. And since I'm a student for half a year I've changed to premium with student discount. I'm paying twice: every fifteenth I pay for Premium and every twenty-eigh...
Roadie
181 Views
1 replies
0 likes
I wanted to subscribe to family premium in Philippines but you don't have pay by cash option. Is there a work around for me to pay in cash?
I wanted to subscribe to family premium in Philippines but you don't have pay by cash option. Is there a work around for me to pay in cash?
Roadie
588 Views
1 replies
0 likes
Im about renew my subcription of premium but my payment using my Globe load of 130php did not go thru. I already tried multiple times! Whats happening huh??? Please response. Thanks
Im about renew my subcription of premium but my payment using my Globe load of 130php did not go thru. I already tried multiple times! Whats happening huh??? Please response. Thanks
Roadie
215 Views
1 replies
0 likes
I try to pay with mastercard and it indicates that for now it is not possible to make the payment, I have tried it for several days and even then I can not. What do you do in such cases?
I try to pay with mastercard and it indicates that for now it is not possible to make the payment, I have tried it for several days and even then I can not. What do you do in such cases?
Roadie
194 Views
1 replies
0 likes
Hi.. my spotify for 2 years or more constantly gets closed and it's premium.. money's been in the bank for payments but never gets taken .. that's with authorisation etc... please help.. doing my head in! #musicismysanity
Hi.. my spotify for 2 years or more constantly gets closed and it's premium.. money's been in the bank for payments but never gets taken .. that's with authorisation etc... please help.. doing my hea...
Roadie
183 Views
1 replies
0 likes
hello! i got a e-mail invatation for my family subscription but i cant log in. it gives me error every time i try. it says oops something went wrong, try again. i have tried several times. still doesnt work.
hello! i got a e-mail invatation for my family subscription but i cant log in. it gives me error every time i try. it says oops something went wrong, try again. i have tried several times. still...
Roadie
213 Views
1 replies
0 likes
I was previously paying for premium student and then upgraded to the spotify+hulu student and now randomly im being charged full premium to my account but I never changed my subscription?!?
I was previously paying for premium student and then upgraded to the spotify+hulu student and now randomly im being charged full premium to my account but I never changed my subscription?!?
Roadie
387 Views
1 replies
0 likes
I want to pay with something else than visa or mastercard. How can I do that?
I want to pay with something else than visa or mastercard. How can I do that?
Roadie
472 Views
1 replies
0 likes
