Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 127316 Views
- 87 replies
- 10 likes
- 127316 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15158 Views
- 27 replies
- 3 likes
- 15158 Views
- 27 replies
- 3 likes
Conta premium
Recebi um convite de conta remium moro no mesmo endereço do titular mas não consigo entrar. como faço?
- Recebi um convite de conta remium moro no mesmo endereço do titular mas não consigo entrar. como faço?
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Spotify Premium + Hulu for Students
I had Spotify premium with Hulu for students, and I received an email telling me my account was ending, and I would need to extend it. I clicked on the link, but I thought that was all I needed to do. I was unaware I had to go through the process aga...
- I had Spotify premium with Hulu for students, and I received an email telling me my account was ending, and I would need to extend it. I clicked on the link, but I thought that was all I needed...
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- Community Legend
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
HELP!
So, I had a free trial for Spotify premium on my android device but recently got my iPhone 7+ so when I got my other device (IPhone) I signed out and logged back in and all of a sudden I’m “Spotify free”!? And they keep charging me $10.00 a month. I ...
- So, I had a free trial for Spotify premium on my android device but recently got my iPhone 7+ so when I got my other device (IPhone) I signed out and logged back in and all of a sudden I’m “Spotify f...
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- Roadie
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Montly fee
I'm a new member of Spotify. I am a student, so I will pay a student fee to the Premium member. but the monthly fee was paid twice from my card. what can I do?
- I'm a new member of Spotify. I am a student, so I will pay a student fee to the Premium member. but the monthly fee was paid twice from my card. what can I do?
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- Roadie
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
60 day spotify premium free trial
For my birthday, I was sent an email from spotify saying that they are giving me a 60 day free trial for spotify premium. When I open the link, it show the options for payment by credit card or paypal; I don't understand because it should be free sin...
- For my birthday, I was sent an email from spotify saying that they are giving me a 60 day free trial for spotify premium. When I open the link, it show the options for payment by credit card or paypa...
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- Casual Listener
- 1000 Views
- 1 replies
- 0 likes
- 1000 Views
- 1 replies
- 0 likes
Discount for High school students
I have the student discount but its still charging me the premium price. I've had it and been paying the student discounted price but now the price has changed. When I try to change anything it takes me to sign up for the student discount then when i...
- I have the student discount but its still charging me the premium price. I've had it and been paying the student discounted price but now the price has changed. When I try to change anything it takes...
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- 201 Views
- 0 replies
- 0 likes
- 201 Views
- 0 replies
- 0 likes
Solved!! 60 days of Premium for free doesn't work
Spotify sended me an email that a gift 60 days of premium, so I already enter my credit card information, but still my account free subscription, looked for subscription and still free, I tried to log out and reinstalling it but it shows the same pro...
- Spotify sended me an email that a gift 60 days of premium, so I already enter my credit card information, but still my account free subscription, looked for subscription and still free, I tried to lo...
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- Spotify Star
- 827 Views
- 5 replies
- 0 likes
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Premium.
- 827 Views
- 5 replies
- 0 likes
problemas con mi inicio de sesion
Hola, cuando inicio sesion desde la computadora no hay ningun problema, pero cuando lo hago desde la app del iphone, me marca que hay un error, he cerrado todas las sesiones y tambien he eliminado e instalado nuevamente la app en el celular, aun asi ...
- Hola, cuando inicio sesion desde la computadora no hay ningun problema, pero cuando lo hago desde la app del iphone, me marca que hay un error, he cerrado todas las sesiones y tambien he eliminado e ...
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- 332 Views
- 0 replies
- 0 likes
- 332 Views
- 0 replies
- 0 likes
Estoy pagando 2 cuentas
Tenia premium, despues cambie a premium familar.. pero es ma tercera vez que me cobran 99.00 y 149.00 en el mismo mes.... podrian ayudarme como dar de baja el premium sin dar de baja el familiar... mil gracias!!
- Tenia premium, despues cambie a premium familar.. pero es ma tercera vez que me cobran 99.00 y 149.00 en el mismo mes.... podrian ayudarme como dar de baja el premium sin dar de baja el familiar... m...
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- Casual Listener
- 499 Views
- 2 replies
- 1 likes
- 499 Views
- 2 replies
- 1 likes
Free Trial
Hi, just a quick question, if I sign up for Spotify premium can I use a gift card to start my account?
- Hi, just a quick question, if I sign up for Spotify premium can I use a gift card to start my account?
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Premium service not working on my phone
I log in on the pc and premium works but when I try to log in on my phone it doesn't work.... But I can see all my credit card info on my phone if I got to the account page.
- I log in on the pc and premium works but when I try to log in on my phone it doesn't work.... But I can see all my credit card info on my phone if I got to the account page.
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Paid for premium but still on free
Hi guys, I subscribed to Premium and actually paid online but it still shows my account is still free subscription. I already tried logging in and out as well as reinstalling the app but it shows the same. Help?
- Hi guys, I subscribed to Premium and actually paid online but it still shows my account is still free subscription. I already tried logging in and out as well as reinstalling the app but it shows the...
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- Spotify Star
- 195 Views
- 1 replies
- 1 likes
- 195 Views
- 1 replies
- 1 likes
I’m being charged for something I don’t have
I have 1 of my kids have used my bank to order this that’s 2 months in a row I’ve been charged £9.99 I don’t even use the app myself the 3 of them say it wasn’t them but it mustn’t have been I’m a single mum and a student I can’t adfford to be paying...
- I have 1 of my kids have used my bank to order this that’s 2 months in a row I’ve been charged £9.99 I don’t even use the app myself the 3 of them say it wasn’t them but it mustn’t have been I’m a si...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Spotify in Egypt
Well, my question has been asked before and the answer was so rediculousthat was the answer 'Hey @Farahuseein37, Spotify is launching regularly in countries around the world. Please keep an eye on the Spotify blog or signup here to be first to hear.M...
- Well, my question has been asked before and the answer was so rediculous that was the answer ' Hey @Farahuseein37, Spotify is launching regularly in countries around the world....
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- Spotify Star
- 1056 Views
- 1 replies
- 1 likes
- 1056 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution no acepta ninguna tarjeta para el cobro
Hola, estoy queriendo contratar el plan familiar en spotify y cuando meto la tarjeta me aparece este mensaje:"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo ...
- Hola, estoy queriendo contratar el plan familiar en spotify y cuando meto la tarjeta me aparece este mensaje: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocup...
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- Newbie
- 608 Views
- 2 replies
- 0 likes
- 608 Views
- 2 replies
- 0 likes
Does spotify have any SUPPORT or they just stealing money from people?
I have been charged for Student Premium and I CAN NOT CONTACT WITH ANYONE or SPOTIFY SUPPORT I've been emailing and getting no answer and there are tons of people have the same issue In Turkey People who apply for "Student Premium" have been charged ...
- I have been charged for Student Premium and I CAN NOT CONTACT WITH ANYONE or SPOTIFY SUPPORT I've been emailing and getting no answer and there are tons of people have the same issue In Turkey People...
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- Community Legend
- 348 Views
- 1 replies
- 0 likes
- 348 Views
- 1 replies
- 0 likes
I am no longer premium for no reason
My account has been a premium account for several months now. Today I noticed that I can't play individual songs anymore. I have to shuffle it. My playlists are still visible but my account status says that it is a free account. What is the problem?
- My account has been a premium account for several months now. Today I noticed that I can't play individual songs anymore. I have to shuffle it. My playlists are still visible but my account status sa...
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- Community Legend
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
New phone
My husband got a new phone and was able to log back into Spotify, but was not able to see any of his playlists or premium account? Any ideas?
- My husband got a new phone and was able to log back into Spotify, but was not able to see any of his playlists or premium account? Any ideas?
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Charge
I have a student subscription and I got charged the regular $9.99 .... please help
- I have a student subscription and I got charged the regular $9.99 .... please help
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- Community Legend
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Activated Spotify + Hulu but being charged more than my student rate.
Hi, I'm hoping someone can clarify this situation for me since Spotify does not have a direct way to contact them and ask for troubleshooting issues. I guess I'll post my financial woes online for an entire community to see. I just activated the Spot...
- Hi, I'm hoping someone can clarify this situation for me since Spotify does not have a direct way to contact them and ask for troubleshooting issues. I guess I'll post my financial woes online for an...
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- Community Legend
- 5541 Views
- 1 replies
- 3 likes
- 5541 Views
- 1 replies
- 3 likes