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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128421 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56273 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
230827 Views
143 replies
13 likes
I set up my account through Facebook and got premium. When I check what my current services are it says free. But I have all the perks of premium and I'm getting charge for it regularly like it should. Now I tried to sign in on another device and it ...
I set up my account through Facebook and got premium. When I check what my current services are it says free. But I have all the perks of premium and I'm getting charge for it regularly like it shoul...
Community Legend
204 Views
1 replies
0 likes
Hello, I have two accounts in Spotify, one is over facebook login (standard account, , ID: ) and second is over email login (family account, ), I have two payments per month, one is 5.99 a second 8.99, but when I login over facebook account spotify w...
Hello, I have two accounts in Spotify, one is over facebook login (standard account, </moderator edit snip email>, ID: </moderator edit snip username>) and second is over email login (fam...
263 Views
0 replies
0 likes
hola! Recien adquiri una sucripcion el dia 28 de octubre como cuenta universitaria, en la app, me aparecio una ventana diciendo que había un error, que lo intentara más tarde, aun asi, genero un cargo a mi cuenta y no tengo la cuenta premium aún ¿pod...
hola! Recien adquiri una sucripcion el dia 28 de octubre como cuenta universitaria, en la app, me aparecio una ventana diciendo que había un error, que lo intentara más tarde, aun asi, genero un carg...
Roadie
194 Views
1 replies
0 likes
Hi,when trying to update my payment information with a new card after my old card expired, I kepting getting a oop try again error. But I was still got charged different 4 times and it still hasn't renewed my supcription for this month. Help please.
Hi, when trying to update my payment information with a new card after my old card expired, I kepting getting a oop try again error. But I was still got charged different 4 times and it still hasn't...
Roadie
270 Views
1 replies
0 likes
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized I got charged 5$ from Spotify I am not sure why? D...
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized...
Newbie
330 Views
2 replies
0 likes
I can’t seem to see or find or even download a Spotify app for my tv. Tell me this is not the situation?
I can’t seem to see or find or even download a Spotify app for my tv. Tell me this is not the situation?
Roadie
263 Views
1 replies
0 likes
Night, I'm trying to add my dad as one of the 6 users available for the premium family plan, which I've been paying for almost a year. He resides with me, but when I try to accept the invitation, an error #3 asking me to try again appears. What can I...
Night, I'm trying to add my dad as one of the 6 users available for the premium family plan, which I've been paying for almost a year. He resides with me, but when I try to accept the invita...
Roadie
189 Views
1 replies
0 likes
cambie el plastico de mi tarjeta de credito y no me permite actualizar la nueva tarjeta. Aparece un mensaje de error y no me permite guardar la informacion.
cambie el plastico de mi tarjeta de credito y no me permite actualizar la nueva tarjeta. Aparece un mensaje de error y no me permite guardar la informacion.
Roadie
214 Views
1 replies
0 likes
donde encuentro la dirección de domicilio que registré
donde encuentro la dirección de domicilio que registré
Roadie
751 Views
1 replies
0 likes
I was charged on my account even though i turned off premium. I spoke with live chat, which is impossible to get back to because you have horrible customer service, and was told i would get a refund. This was a month ago and still no refund. I want m...
I was charged on my account even though i turned off premium. I spoke with live chat, which is impossible to get back to because you have horrible customer service, and was told i would get a refund....
Roadie
252 Views
1 replies
0 likes
Hello, I am being charged monthly for a premium account that I don't have anymore. It's a student account and I am no longer a student and have deactivated the Facebook account that was attached to it. I would love to be able to speak with someone ab...
Hello, I am being charged monthly for a premium account that I don't have anymore. It's a student account and I am no longer a student and have deactivated the Facebook account that was attached to i...
Roadie
214 Views
1 replies
0 likes
I already have Spotify Premium for myself but want to upgrade to the family plan. Do I have to cancel my original subscription to get the Family plan?
I already have Spotify Premium for myself but want to upgrade to the family plan. Do I have to cancel my original subscription to get the Family plan?
Roadie
188 Views
1 replies
0 likes
Now to remove us debit card?
Now to remove us debit card?
Spotify Star
231 Views
1 replies
0 likes
Im hoping someone can help me, the bank accidentally canceled one of my cards and Iv still not received a new one. Because of this I can’t change the details on my Spotify account as if don’t have the new card yet. Spotify have emailed me to say I’ll...
Im hoping someone can help me, the bank accidentally canceled one of my cards and Iv still not received a new one. Because of this I can’t change the details on my Spotify account as if don’t have th...
Spotify Legend
168 Views
1 replies
0 likes
Want to cancel subscription but can't, says my subscription is threw someone else but its not. Help
Want to cancel subscription but can't, says my subscription is threw someone else but its not. Help
Spotify Legend
210 Views
1 replies
0 likes
i have spotify premium (family one) and all of a sudden my subscription said it was free? it has been paid and now it’s free and i keep getting ads. what happened?
i have spotify premium (family one) and all of a sudden my subscription said it was free? it has been paid and now it’s free and i keep getting ads. what happened?
Roadie
213 Views
1 replies
0 likes
Hi!A few days ago I paid for a year's subscription with Premium, but my account doesn't respond, so my account is still the free version with commercials and stuff. I have tried logging off and on again, but it doesn't help. My account/username is ni...
Hi! A few days ago I paid for a year's subscription with Premium, but my account doesn't respond, so my account is still the free version with commercials and stuff. I have tried logging off and on ...
Roadie
214 Views
1 replies
0 likes
Hi. Do you offer discount for blue light card holders. Blue light card is a website that offers its members ( uk emergency services ) discounts on various products.
Hi. Do you offer discount for blue light card holders. Blue light card is a website that offers its members ( uk emergency services ) discounts on various products.
1871 Views
0 replies
4 likes
My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering that I was a student I guess) However, it changed ...
My account has switched from the student discount and I was charged the regular rate. I caught the system changing from the discount two months ago and fixxed it before it charged me. (Re-registering...
Casual Listener
278 Views
2 replies
0 likes
Hola tengo el servicio premium y ahora me he pasado al servicio familiar. Hay alguna forma de compensar lo que ya he pagado??? Gracias
Hola tengo el servicio premium y ahora me he pasado al servicio familiar. Hay alguna forma de compensar lo que ya he pagado??? Gracias
Roadie
177 Views
1 replies
0 likes
