Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185236 Views
- 116 replies
- 12 likes
- 185236 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21017 Views
- 28 replies
- 4 likes
- 21017 Views
- 28 replies
- 4 likes
Como pagar Plano Familiar com BOLETO
Gostaria de pagar o plano familiar com boleto, mas não encontrei essa opção.
- Gostaria de pagar o plano familiar com boleto, mas não encontrei essa opção.
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- Spotify Star
- 4259 Views
- 2 replies
- 0 likes
- 4259 Views
- 2 replies
- 0 likes
Pagos que no sea tc
Vivo en Ecuador hay alguna manera de pagar sin tarjeta de crédito???
- Vivo en Ecuador hay alguna manera de pagar sin tarjeta de crédito???
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Spotify emailed me saying I upgraded to Premium, but I didn't
Spotfiy emailed me on an email I haven't linked to my Spotify account and they have said I upgraded to Premium, when I haven't and they charged an unknown credit card number. Not sure what's going on, and if my information has been compromised
- Spotfiy emailed me on an email I haven't linked to my Spotify account and they have said I upgraded to Premium, when I haven't and they charged an unknown credit card number. Not sure what's going on...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Had student discount for a year, and now cannot renew discount
I am still a student at a university that gives the student discount. However, when I try to sign up for the subscription now, it gives me the error: "Unable to change plans. This could be because you're not eligible for this plan, you're already on ...
- I am still a student at a university that gives the student discount. However, when I try to sign up for the subscription now, it gives me the error: "Unable to change plans. This could be b...
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Superuser Contribution Cambio de medio de pago
Intento cambiar de tarjeta de una visa a una Amex y me sale un aviso que Spotify no opera en el país en donde estoy... Mi tarjeta está bien,es de un banco peruano y con fondos y Spotify no la reconoce así.. Ayuda.Gracias
- Intento cambiar de tarjeta de una visa a una Amex y me sale un aviso que Spotify no opera en el país en donde estoy... Mi tarjeta está bien,es de un banco peruano y con fondos y Spotify no la reconoc...
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- Newbie
- 352 Views
- 2 replies
- 0 likes
- 352 Views
- 2 replies
- 0 likes
Paid twice but still free
Hello. I tried to buy premium for student, but I couldn't make it. Then I tried to have premium but nothing happened. Still, Spotify received money from my credit card for both student premium and normal premium. AND MY SPOTIFY ACCOUNT IS STILL FREE....
- Hello. I tried to buy premium for student, but I couldn't make it. Then I tried to have premium but nothing happened. Still, Spotify received money from my credit card for both student premium and no...
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- Newbie
- 219 Views
- 1 replies
- 2 likes
- 219 Views
- 1 replies
- 2 likes
Solved!!Superuser Contribution Música en aleatorio
Hola, tengo una cuenta Spotify premium, pero no puedo poner mi música en modo aleatorio, avanzar la canción, o que se reproduzca alguna canción que siga después de otra en una playlist.
- Hola, tengo una cuenta Spotify premium, pero no puedo poner mi música en modo aleatorio, avanzar la canción, o que se reproduzca alguna canción que siga después de otra en una playlist.
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- Casual Listener
- 1377 Views
- 4 replies
- 1 likes
- 1377 Views
- 4 replies
- 1 likes
free 60 days for my birthday my aunt sally
Get an email stating i am being offered free premium for my birthday. Think to myself cool.... imma take advantage of this.... WRONGtelling somebody "heres a free gift for your birthday on us" then requiring a credit card to activate my gift isnt a *...
- Get an email stating i am being offered free premium for my birthday. Think to myself cool.... imma take advantage of this.... WRONG telling somebody "heres a free gift for your birthday on us" th...
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- Regular
- 2087 Views
- 6 replies
- 0 likes
- 2087 Views
- 6 replies
- 0 likes
Charges without reason
I began to sign up for the student premium but I did not know that it only applied to college students and so I cancelled the process. I had already entered my card info but I thought because I am not eligible, it would not work. I was charged for th...
- I began to sign up for the student premium but I did not know that it only applied to college students and so I cancelled the process. I had already entered my card info but I thought because I am no...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot change country
Hi, I recently moved to Canada from the UK, and so have just changed my payment details accordingly. However, my account still says that I'm in the UK? Will I really need to wait an entire month (just missed my last billing cycle) before it updates? ...
- Hi, I recently moved to Canada from the UK, and so have just changed my payment details accordingly. However, my account still says that I'm in the UK? Will I really need to wait an entire month (jus...
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- Newbie
- 191 Views
- 2 replies
- 0 likes
- 191 Views
- 2 replies
- 0 likes
Solved!! Tried to start birthday free trial, says I have already started a trial
Hello, I clicked on the gift that I received for my birthday, however it said I had taken another offer like this. I have not started my free trial on Spotify before, and I don't know why the link isn't working. Please help me resolve this issue.
- Hello, I clicked on the gift that I received for my birthday, however it said I had taken another offer like this. I have not started my free trial on Spotify before, and I don't know why th...
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- Regular
- 1280 Views
- 6 replies
- 0 likes
- 1280 Views
- 6 replies
- 0 likes
Paying for premium unable to use on new iPhone.
I just recently got an iPhone 8, I had Spotify premium on my 7 now it’s telling me that I have a free account when I literally was just charged for premium. Tried to see if I had a different account, tried logging out of everything. Nothing is workin...
- I just recently got an iPhone 8, I had Spotify premium on my 7 now it’s telling me that I have a free account when I literally was just charged for premium. Tried to see if I had a different account,...
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- Regular
- 215 Views
- 2 replies
- 0 likes
- 215 Views
- 2 replies
- 0 likes
Charged 3 Times
I signed up for Spotify Premium Student yesterday, and I got three charges. 2 for the $5.29 of the Student and one full-price $10.59. What's going on?
- I signed up for Spotify Premium Student yesterday, and I got three charges. 2 for the $5.29 of the Student and one full-price $10.59. What's going on?
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- Not applicable
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Charged 5 times for the month
Hello! When I was trying to update my payment information with a new card after I got as new one, I kept getting a try again error ,but then I was charged 5 times and it still hasn't renewed my supcription for this month! Please Help Me!!
- Hello! When I was trying to update my payment information with a new card after I got as new one, I kept getting a try again error ,but then I was charged 5 times and it still hasn't renewe...
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- Not applicable
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Can't Verify Student Information
Having issues logging into my Spotify/Hulu students account. Seems to be claiming my student status wasn't verified. Don't have any emails or information on how to verify this. When trying to sign into Hulu it tells me to contact Spotify support. Wou...
- Having issues logging into my Spotify/Hulu students account. Seems to be claiming my student status wasn't verified. Don't have any emails or information on how to verify this. When trying to sign in...
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- Spotify Star
- 540 Views
- 3 replies
- 0 likes
- 540 Views
- 3 replies
- 0 likes
Trying to change card but isn't letting me pay for normal, only student, not a student
I originally signed up for student Spotify and graduated, so the payments switched to regular premium. I'm trying to change my card detail information and when I go to Account overview > Subscription > Payment method Update, it brings me to a page wh...
- I originally signed up for student Spotify and graduated, so the payments switched to regular premium. I'm trying to change my card detail information and when I go to Account overview > Subscript...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Subscription Ends Tomorrow
So my subscription ends tomorrow, I wanted to listen to a song, but I got an ad and it wouldn't let me select the song I wanted to listen to. I feel like I got ripped off. I havent had my benefits for about 2 days...
- So my subscription ends tomorrow, I wanted to listen to a song, but I got an ad and it wouldn't let me select the song I wanted to listen to. I feel like I got ripped off. I havent had my benefits fo...
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- 156 Views
- 0 replies
- 0 likes
- 156 Views
- 0 replies
- 0 likes
DOBLE CARGO POR DIFERENTES MONTOS
EL DIA DE HOY ME COBRARON MI SERVICIO PREMIUM DE SPOTIFY, Y A LOS MINUTOS ME REALIZARON UN CARGO POR UN MONTO MENOR QUE LOGICAMENTE NO RECONOZCO Y SPOTIFY NO ME ENVIO RECIBO ALGUNO, ALGUIEN ME PUDIERA AYUDAR CON ESTO, PARA LA DEVOLUCIÓN DE MI DINDERO...
- EL DIA DE HOY ME COBRARON MI SERVICIO PREMIUM DE SPOTIFY, Y A LOS MINUTOS ME REALIZARON UN CARGO POR UN MONTO MENOR QUE LOGICAMENTE NO RECONOZCO Y SPOTIFY NO ME ENVIO RECIBO ALGUNO, ALGUIEN ME PUDIER...
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
3 month premium
Hi,im asking if spotify make 3 month 0.99$ ? because deezer make it...So did i stop my subscription and i go on deezer or spotify make it too ? Sorry for my bad english but i speak normally only baguette.
- Hi, im asking if spotify make 3 month 0.99$ ? because deezer make it... So did i stop my subscription and i go on deezer or spotify make it too ? Sorry for my bad english but i speak norma...
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- Spotify Star
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Cancel and refund
Hi, i accidentally subscribed for the premium account on my friend's account because my phone was logged in into his account. Is there any chance i could cancel and get a refund? Please assist thanks!
- Hi, i accidentally subscribed for the premium account on my friend's account because my phone was logged in into his account. Is there any chance i could cancel and get a refund? Please assist thanks...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes